Fire Damage Restoration reviews in Albuquerque, New Mexico

The technician (Gabriel) was very good. It was obvious he took pride in his work, attention to detail and and Ok was not acceptal.
We are very pleased with the entire job.

WELL DONE!!!!

I had the pleasure of having my home repaired by Gabriel and Christian from Belfor. They were professional and did a great job. They cleaned up well after themselves and were always respectful.

No empathy.

Huge support of Honor Flight 🛫✈️

Garage suffered from water damage. Belfor has done an excellent job repairing the garage. They are responsive to emergencies and take time to make sure the job was done right and everything was clean after.

I could not be more happy with these guys! I had jr working on my house. I was devastated to wake up to a flooded house but he has eased my mind all the way and showed up quickly very early in the morning to start fixing everything. He’s very professional and courteous. Explains everything very thoroughly and works quickly. Everyone else I have met from the company is also great! Would highly recommend!

Our entire house flooded. The carpets, tile, and subflooring were drenched. Belfore arrived the day we called our insurance. They started drying immediately. Rafael and Dallas were terrific. They emptied our house quickly. They were very knowledgeable and explained everything to us as they worked. Belfore is great company for property restoration.

Jr. And his crew are simply amazing! They came in and dried out my home after sever water damage from a broken pipe. They tore out all the water damaged materials and they worked alongside with the plumbers to insure a quick and easy repair time. I cant say enough how much I would recommend them to anyone who needs help with water damages

Our home interior was damaged by fire. The house had been reduced to a shell. We contracted with Belfor to return the home to a habitable condition. Belfor was responsible for replacing interior walls, electrical, plumbing, cabinets, flooring, etc. The work performed was excellent and exceeded our expectations. We would highly recommend them to friends, family and everyone else.

Our experience with this company was nothing short of horrific. They were untimely and unprofessional. We suffered a garage fire, which resulted in our house having to be completely gutted. Nine months later, and no construction has started. They are untimely in returning phone calls. They are untimely and unprofessional working with the insurance company. Every time I talk to them there is an excuse and something new that is delaying work getting done. They’ve been totally incompetent. Do not use them.

Follow up: 10/07/2025
AVOID this company. They do not follow through and communication is non existent. 7 months later and billing still an issue.

Follow up: 03/18/2025
The actual work done by Christian was outstanding. Unfortunately, communication throughout the two and a half month process from estimate, authorizations, getting work completed and billing were less than satisfactory and added far more stress than necessary.

I have been using Rockefeller's for bi-weekly house cleaning for five years now. They always do a great job, and when I've needed special cleaning services (over and above the usual), they can always assemble a team just for that purpose. I highly recommend them.

I wouldn't use anyone else but Rockefellers. They have made my carpet like new again after terrible pet stains and did an incredible job cleaning a rental when we were moving out.. I didn't know it was possible for that house to look so nice. Everyone iv talked to and had in our home have been professional and kind. Can't rave about this company enough!

Hello,

So the repairs completed successfully on Thursday, May 18. Rockerfellers did an outstanding job with the restoration of my house.

Carey with Allstate, did an outstanding job streamlining the process and keeping the repairs going as smoothly and possible.

Thank you so much for helping me get my house back in order!

Signed,
David Waggoner

Rockefeller’s did work on my home following multiple leaks in the roof. They replaced the roof, replaced drywall and painted. Everything was done very professionally and I highly recommend them. Dave and Cole were very reliable and a pleasure to work with.

I recently had pipes burst in one of my shops here in ABQ which resulted in severe water damage. I frantically began to make some calls. The customer service I received from Rockefellers was outstanding and they were on scene within, like, 30 minutes. As business owner I know the importance of quality control and customer service. This company was professional and they were able to get me up and running again two days. My place was a disaster and they performed a miracle. Can't thank these people enough. Excellent work guys

-Roadrunner Trans. Inc.

My flat roof needed too much repair, so we had Rockefeller redo the multi level/areas with TPO. It was a big job that needed to be carried out using multiple ladders for access. A crew of 4 talented and cheerful roofers completed the whole job in 2 days, including removing a truck load of gravel from the roof. Dave Tapp was the project manager and he could not have been more caring and considerate. I couldn't be happier.

Absolutely exceptional! The cleaning crew went above and beyond, showcasing thoughtfulness and a deliberate approach. We are thoroughly impressed with the final outcome of our home's cleaning. Our numerous requests and specific focal points were attended to without any hesitation. Furthermore, I noticed their attention to detail in addressing often overlooked areas—the cleaning of window sills and door frames, along with a meticulous vacuuming of every piece of fabric, from the tiniest cushion to the oversized couch. If this is their standard, it certainly sets them apart from the rest.

These folks did an amazing job on my house. My husband and I recently had our old tile removed and new tile installed, and EVERYTHING in our house was covered with a thick layer of dust. I don’t know how, but the cleaning crew managed to have the whole house sparkling in just a few hours. They cleaned the ceilings, walls, floors, cabinets, fixtures, wall hangings, furniture, washed all the dishes, and the list goes on. These folks are life savers!

Rockefeller's helped us clean and repair a water leak in our laundry room and kitchen. They did a great job! Dave went above and beyond to make sure we had what we needed and was a great communicator. We even got quotes and hired them for some additional work.

This company is a mess just a bunch of young kids who don't know what they are doing. Spent more time on the phone trying to figure things out all he had to do was cut drywall.