Signature Heating, Cooling & Plumbing

Dishonest or Incompetent? Recommended $800 in unnecessary repairs.

I recently called Signature Cooling and Heating for a standard winter furnace tune-up. During the visit, the technician claimed my blower and internal components were covered in dust and debris and insisted an approximately $800 cleaning was mandatory for the unit to function.

Here is the problem: That exact cleaning had just been performed by another company a few months prior.

The unit was spotless. This means the technician was either:

So incompetent he couldn't recognize a clean component, or

Deliberately attempting to upcharge me for services that were not required.

When a company recommends $800 in urgent work on a clean system, it’s a massive red flag. I would strongly advise any homeowner to get a second opinion before authorizing any additional work suggested by this team. Integrity matters, and it was missing here.

Technician was on time, polite, professional, and did a great job snaking and flushing my sewer lines. The price was also incredibly reasonable! Signature delivered in all the ways you expect a professional contractor to deliver! They definitely have my business!!

Had Signature come out today for a Furnace start up / maintenance call. Elijah my technician was amazing. Nice and courteous. Knowledgeable and informative. Everything went well and he was efficient and neat. I would definitely recommend Signature and Elijah to any potential customers. Thank you again. Greg