Flooring reviews in Rio Rancho, New Mexico

Perfection is a small shop with great customer service. They worked with us to remove a huge expanse of carpet from a big room to carpet a smaller bedroom, stretched the carpet in a third room so it wasn't wrinkled anymore, installed new carpet in the big room and then cleaned the rugs in both small bedrooms. All this for under $1600.00. What I appreciate the most is the ease of working with them and the fact that the price you see on the samples is the whole price: carpet, installation and padding included.

Did a great job on carpet and tile work

Drove 25 min only to find they were closed, please update your hours on Google.

Joe and his men do a heck of a job with their flooring coverings !!

Got a beautiful carpet from here. The workers were great! Love this place.

This crew really does great clean work. Highly Recommend.

Joe was so unprofessional and had horrible customer service. The whole experience was awful from start to finish. Would never recommend.

Joe who i think is the owner has zero customer service skills. Was rude the whole time to my wife and I. They did a decent job installing the carpet but I would never do business there again.

Ordered my new carpet and I’m very excited about the selection. Service and quality has always been excellent from Joe and his team at Perfection Carpet.

This place took time to find best carpet for my budget and installation was perfect just like their name.
Installers lay carpet like an artist with precision cuts and very professional hard working group.

Very helpful staff. Willing to work with our tight schedule. Came out next day to measure and give an estimate on vinyl flooring the next day. VERY good pricing!

They did a great job in a short notice for an affordable price and even disposed of the old carpet and padding that I removed. I’ll be using them again in the future.

I regret needing to ever post anything negative. Although Jamey was a kind and amiable tech, I was extremely disappointed and disatisfied with the results. After the tech went through his regular cleaning process, the carpet and pad was left way too wet which caused all 1000 sq ft to mildew and stink. It took no less than 3 1/2 days for it to feel dry after having spent $175. The remaining stains and mildew smell left behind were intolerable and completely unacceptable, all of which were much worse than before the cleaning.
I absolutely HAD to immediatly hire a different company to re-clean the entire carpeting area because of the mildew stink and stains that remained behind after using Perfection. Thankfully, the second company, DanCare, did an excellent job of cleaning and removing the mildew and stains. And, the carpet was finally successfully cleaned only after having to spend an additional $290.

Great prices! Their employees work very hard and very quick. I received a call stating they were on their way to install the carpet and they showed up an hour and fourty minutes later. I wish there was a conformation call for the install and better communication from the office. Other than that, it was a pretty good experience.

Our carpet was installed 2 years ago. The installers were hard working and very pleasant. For the first 6 months after installation the house was vacant. When we came back we noticed in a few of the rooms the carpet was loose and buckling, the owner came out and was not pleased with our request that the carpet needed to be stretched without charge. It has now been two years and the entire upstairs is buckling even in the rooms where there is no traffic. ( We don't even wear shoes upstairs.) I would not recommend this company.

They were efficient, friendly, cleaned up and did a great job on our carpet. Great prices and quality too!

“The Best Carpet Company-Anywhere- Period!”
We bought our house in 2013 and after cleaning it up, painting and preparing to move in in July, I noticed the carpet wasn’t as clean as I had first suspected. After further investigation I realized the carpet was probably as old as the house- 40 something. Which, in itself, isn’t so bad. The previous resident appeared to have kept up with their house, but it just wasn’t up to par for my taste. So, before we put down any furniture, we ripped out every inch of carpet, cleaned the floors and then said, ”now what?” we lived on very clean concrete for months while I went back and forth with every company I could find online that would install carpet. Some had great products but were asking for too much. Some had fancy showrooms; I would probably be paying for. Others had a good product but I wasn’t sure I would be able to trust the installation or the lifetime of the carpet after it was installed. Finally, one day completely by accident, I was referred to Perfection. I had looked all over and had never noticed this company right down the street from me. I went over to see them immediately. They were perfect. The showroom is smaller than others but has EVERTHNG you would need to make an educated choice from. They were perfect! I met Charmaine for the first time that day. I showed her the samples I had had for months to do some comparisons of what I wanted and what they could offer. She nailed it! She knows her business and she’s confident about it. I felt confident just being around her. She sent me home that day with some samples and a week later the business owner, Joe, came out to do measurements. He was great too! Quick, confident, and knew what he was doing. He’s a pro. I made a selection a week later and talked to them about pricing. Not bad at all!! My bill wasn’t scary and it wasn’t something we couldn’t do. My husband and I worked out our finances and a month later we were having our new luxurious carpet put in. the installers were good. Did their job and no bull. The last installers I had (vinyl- with another company) felt the need to put down my house. They were done in half a day, for the whole house. All –in- all I am recommending Perfection to everyone! They are fantastic. Great work. Fantastic pricing. Very affordable. Fantastic selection in such a little space keeping costs down  and the most knowledgeable staff I have ever seen. I was impressed by them because that’s how I work at my job. Know the product. Know the customer. And your work will come out excellent. I love these guys. We’ll be going back to them for our vinyl needs soon and, don’t forget, they started out as a carpet cleaning company. They do that too!!

I just had to share my experience with Joe and his crew as they made my home fabulous. They did a fantastic job,
Moving my furniture taking out my old carpet and putting in new carpet. It was all done in 1 day. The professional service was great and I will be using them to professional clean my carpets as well once a year. It was a pleasure to work with them

They installed vinyl flooring in our living room and dinning room.
Showed up the day they said they would and finished by 6:00 that day. Very patient with us making choices and taking samples. We will use them again for our carpet replacement. Fair pricing.

My Husband and I, hired Perfection Carpet and Flooring to remove our old carpet and replace it with Luxury Vinyl. We were very happy with the whole process of picking out the Flooring, the coming out to do our appraisal, and the work itself!
Hiring Perfection Carpet and Flooring was a very good decision.

Had a very pleasant experience from beginning to end! Joe the owner came out and measured just a couple days from when I called them. Then Rhianna in the showroom was super super helpful with helping me pick a flooring, I literally went a couple of times. Then the 3 installers were awesome. Took almost 2 days to do my bedroom, living room, dining room and hallway. They were so fast, had great communication and cleaned up after. I'm not even sure if they took longer than a 20 minute break! Definitely recommend this local business!