Electrical reviews in Santa Teresa, New Mexico
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Thanks to your team and Ivan the technician today. The whole process was seamless and professional. I would definitely recommend You as the best solar company in the El Paso region
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Got solar panels from them and they left nails all over my house when they finished and left a ladder for almost 3 weeks on my house ,made an appointment to setup monitoring for my solar panels never called me back not even the next day .
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Solar Smart Living is an exceptional solar energy company in El Paso, Texas. They installed a solar heating and cooling system in my home. The technician staff was very knowledgeable regarding the steps needed to switch HVAC from electricity to a SOLAR System. My home is so much more comfortable every day and night… weather does NOT determine my home’s heating nor cooling. This company deserves FIVE STARS‼️
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After searching for someone to fix my solar panels that other companies would not these are the people to call. Came out and fixed the problem. The agents sent to my home were nice and professional. Highly recommend.
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Very polite and knowledgeable on the work great job guys
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Excellent customer service. Prompt, and super helpful and friendly. Thanks Ana!
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Great work. Stepped up and helped me out with my system that was installed by another company who is no longer in business.
Grateful for all of their help with my Tesla powerwall.
Fast, On time, helpful, good communication. -
I want to thank Solar Smart Living for their great service and high-quality products. From start to finish, they were professional and made sure everything was done right. The products work really well, and it's clear they care about their customers. I highly recommend them for anyone looking for reliable solar energy solutions
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Solar Smart Living installed panels in one day. Friendly, professional staff. Willing to answer any questions Sherrie and I had. Definitely recommend.
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Great company and great people who take care of their customers
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They were extremely professional in setting up the appointment. Mathew, the technician, showed up exactly on time. He couldn’t have been more capable or concerned with the issues I was having with my solar panels. He bent over backwards to make sure my panels got up and running, which included an hour and a half in the phone with the manufacturer. I’m impressed.
If you’ve never dealt with solar panel installers - watch out. So many are going to rip you off and not provide what you need. Use Solar Smart Living - they were A+ -
The company representative was very professional, knowledgeable and concerned about the customer.
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I had my solar batteries unloaded here, everything went very well, the people working here are very friendly, in the evening you can stop on the road near the company!!!!
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From beginning to end, Solar Smart Living personnel showed complete professionalism. They honored their appointments and at the end, completely satisfied with there product.
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Website is a hinderance. You need an account to report a system failure but it was impossible to obtain an account even after multiple requests and following their directions. (My first request for an account was 25 April. It's now 23 June and I still don't have an account). The robot in the lower right hand corner was useless in addressing my concerns. The office staff was not helpful. Miranda stated my husband's name was not on the account (false) and that we would be charged for the installation of the invertor (false), She called my husband to complain about my multiple requests for an on-line account. Not only do you need an account to report a system failure, but you also need one to look at the service ticket when you call in your system failure. Alan Morgan's "assistance" resolved nothing. After waiting a month for the invertor to arrive I called Miranda back and was told the invertor was back ordered. She would call when it arrived. I told her I'd check back the following week. Two hours later I got a text form her stating the invertor had arrived and we set a time for installation via my phone's text messaging. The day of the installation a message was sent to a wrong phone number resetting the installation time. A "Thank You" text was also sent to a wrong number after the installation was completed. The only positive thing out of this experience was Ivan, the technician, who installed the invertor. I am extremely disappointed with the "After-the-Sale Service" I received.
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Solar Smart Living turned out to be a great company. I was a little sceptical because it was hard to contact them at first but when the technician came to service my solar system he was amazing. So professional and knowledgeable. He really knows his stuff. He showed me all about the system and how to tell if it's working properly and some safety info that was very helpful. Mr. Gonzales was amazing and the best repair and service person I've dealt with in years.
I would definitely encourage anyone to make this company your go to for all your solar needs. I was impressed. -
Very happy with solar smart living their customer service is superb !! and their sales consultant Juan Acevedo answered all our questions thank u
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Solar Smart Living provided an excellent experience when replacing our SolarEdge inverter, which was still under warranty. We were particularly impressed with the professionalism and expertise of Mathew, the technician who handled the service.
From start to finish, the process was seamless. Solar Smart Living quickly assessed the issue and confirmed the inverter was covered by warranty. Scheduling the replacement was easy, and they were able to accommodate our availability.
Mathew, was truly outstanding. He arrived on time, was courteous, and clearly explained the steps he would take to replace the inverter. His knowledge of the SolarEdge system was evident, and he worked efficiently and meticulously. He ensured everything was installed correctly and thoroughly tested the new inverter to confirm it was functioning perfectly -
Representative undersold me, I still have a BIg electricity bill. Company does not want to make things right, they just give you their scripted response already on how solar truly benefits you long term and how they did nothing wrong. Not true. Paying more now than before I went solar. Do not recommend.
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Very responsive and reasonably priced to replace my Tesla power wall that’s under warranty.
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Very good service! I met Tania dominguez she was so helpful and kind very professional!