All reviews for Heatwave Heating & Cooling
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Heatwave just serviced several pieces of heating and cooling equipment. The work was done meticulously and professionally, and we were given an explicit explanation and assessment of functionality. They also cleaned our ducts - excellent work! We highly recommend them as professional and competent.
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Heat Wave returned today for a routine tune up of my furnace. Tony was my technician, and as with everyone I’ve encountered at Heat Wave, he did an outstanding job. He gave me a thorough evaluation of my system, and answered all of my questions patiently. I can’t say enough good things about the Heat Wave personnel. Everyone with whom I’ve had contact has been a stellar professional who goes above and beyond what is normally expected. Thank you!!
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Barry gave me an estimate and was very informative and helpful with providing furnace and ac options and helping me understand the process. Tom and his crew came to install my new furnace and ac unit and did an excellent job. I'm so glad I chose Heatwave Heating and Cooling. I would highly recommend these outstanding and skilled professionals!
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Extremely pleased with these folks. Pricing was competitive. Quality of work was exceptional. I highly recommend Heatwave, great company to do business with.
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Could not recommend more. We did a very large job, retrofitting an entire historic home with ductwork. We had about 7 estimates and went with Heateave. From sales (Brian), to design (Barry) to install (Tom), everyone at Heatwave was clearly competent and at the top of the field.
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Heat Wave Heating &cooling great company, call to let me know when the tec was coming, and stayed till the job was done.Jake the tech was a very good trouble shooter and fixed the problem. Would call again for sure.
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Rob was great. On time, friendly and knowledgeable. It was a pleasure having him work in the house.
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The only review you need to read! I had quotes from 6 different companies for both a furnace and AC and Heatwave offered the best equipment (Trane) at the best price. Heatwave examined the current system and performed sizing calculations to determine what we needed for our home. The other companies that came in for quote only offered handwavy you need this or that tonnage because they 'could just tell' (which some got wrong!). Heatwave created a few quotes for us with different options (heat only, AC + heat, etc) and walked us through the different component recommendations.
There was no pushy sit down sales pitch (like a couple companies tried) which was refreshing and allowed us to sit with the quotes and call when ready. Removal and installation was fantastic. They wore booties when in the home, worked quietly, and were extremely respectful. They were also very careful with closing doors as we have a toddler running around. Oh and they even vacuumed and wiped down any surfaces that may have gotten dirty in the process! You wouldn't have even known they were there. Heatwave even moved the condenser location to another side of the house to avoid the dryer outlet without hesitation. At the end of the install they walked my wife and I around to show us the work performed, how to use the equipment, and how to maintain it. Oh and they even filed the rebates on our behalf! Writing this review 3 months past install (both AC and heat experienced), I would go to Heatwave again and recommend you use their services as well! Trust me, I have one heck of a spreadsheet comparing the 5 other top companies that quoted (and another 15+ that we didn't bother calling) and Heatwave was heads and shoulders above the rest. -
Tessa did a very good job today! She carefully checked my furnace and explained everything to me. Very professional. Thank you!
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Jake was very best Hot Water Heat mechanic I’ve ever had in 40 years.
I have a 70 year old residential system
with 3 separate White Rogers Zone valves and has challenged countless other mechanics/ technicians. But not JAKE.
HE solved multiple issues which used to
baffle others today. Jake is a Master -
Tony was efficient, professional, courteous, and kind. He arrived on schedule and was easy to work with. I would recommend him to family and friends. Thanks Tony!
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Working with Heatwave to select and install a new heating system was great. Everyone involved was professional, informative and friendly. I high recommend Heatwave for all HVAC needs!
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Had a very good experience with Heat Wave today specifically the technician Jake. He was prompt, explained everything up front, very knowledgeable, and even answered some additional questions we had unrelated to the specific service we needed for the day. Would definitely recommend.
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Tessa is very knowledgeable and helpful, understanding the cleaning of the duct system and the whole system.
Rob has the same same knowledge and more !!
Bill and his son were a great team put in our new furnace and A/C unit. Both teams were knowledgeable, clean, fast and efficient.
If you want an excellent company and knowledgeable team CALL Heatwave !!!
I highly recommend Heatwave to anyone who needs work done. -
Tech was very professional and nice. Also very prompt. I'm still a bit concerned about the furnace but we do have heat and it is bitter bitter cold outside so that could be a contributor.
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The response to my initial email was very prompt. The technician arrived within the stated timeframe. I thought the service was excellent and the findings were well explained. I signed up for the maintenance program because I thought it seemed like a good deal.
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All technicians were polite,knowledgeable,covered their shoes and cleaned up the mess.the installation of my boiler and water heater looks great and operates even better.would highly recommend.prices reasonable.
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I wish I could give more than 5 stars! They were able to get someone out to me early on a Monday morning after a holiday weekend. Jake was absolutely fabulous. He explained my issue and options thoroughly and patiently answered all of my questions. He truly made this maintenance visit as pleasant as possible. I just recently moved to the area, and building up a catalogue of reliable service providers can be challenging, so I’m relieved to have quickly found such a great company!
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The Team of Brian, Nate, Matt, and the office staff were EXCELLENT in every way.
Thoughtful, considerate, timely, skilled, good communication, and totally PROFESSIONAL in every way.
I will recommend you every chance I get.
THANK YOU, Mike Campanella. -
Tessa was great! She worked all day to get our air ducts clean. And it was definitely needed judging by all the dog hair and renovation debris that was left by the previous owner.
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Heatwave was professional, very friendly, and did an absolutely excellent job on installing our mini-split air conditioning system. They were very efficient as well. They didn’t push for anything that wasn’t needed on sales side and presented all the potential options, and were patient with us when making a decision. We were very happy with choosing Heatwave and would recommend others to do the same