HVAC reviews in Astoria, New York

This company is top-notch, consistently delivering excellent service with prompt responses and impeccable professionalism.

My old AC unit was making a racket. Heard good things about Hitech from a friend, so I gave them a shot. They did a great job diagnosing the problem and got it running smoothly again. Now it's working like new. Definitely recommend - been super helpful to me and my friends.

Terrible experience with unhelpful staff who immediately end the call when trying to speak.

Exceptional service from start to finish.

They showed nice manners and were friendly. Worth a shot despite some minor issues with the service.

Had a good deal on ductless AC installation and the work was done well.

Jerry and his team showed up professional, even offering a free site visit initially. Their expertise was impressive, making the whole experience seamless and hassle-free. The service was top-notch, earning five stars in my book - I'd definitely suggest them to others.

Jerry and his team installed my slim unit system flawlessly. They're trustworthy and professional. Highly recommend them without hesitation.

The technicians were extremely helpful and professional during the installation of our air conditioning and heating units. They promptly addressed an issue that arose soon after installation, resolving it on the following day. The service was exceptional and we're very satisfied with the outcome.

I've had a terrible experience with Jerry, the owner. Two weeks ago, I contacted him about AC repair and we initially connected. He took my number and promised to follow up when his schedule allowed. However, he never called back. A week later, I reached out again on a Monday, and he said he was available on Friday, but he failed to call me as promised. On the actual day, I tried to confirm our appointment, and he asked me to jog his memory about my issue. To make matters worse, when I spoke with him that morning, he told me he wasn't available to come out today. Unprofessionalism is unacceptable - don't waste people's time and be reliable.

Using [business name] for my mini-split installation was spot on. They offered the best deal and a top-notch job. The technician has expertise in their craft - no need to shop around. Highly recommended, hands down.

Jerry's team did a good job, installing Kanion split AC units in our rental property with minimal disruption. The whole process went smoothly and it was pleasant working with them. They get the basics right.

We needed AC installation ASAP during a heatwave. Every other company gave me a week-long wait just to get an estimate. Jerry said he could swing by our place within the hour and do the job tomorrow if we agreed on pricing. Two guys showed up, took 45 minutes to assess the layout, and I finalized the Mitsubishi 18000 BTU deal. The next day, it was installed promptly, professionally, and they left the area spotless. We're extremely satisfied with the service and would definitely recommend this company.

Jerry is a genuinely kind and honest guy who's down-to-earth. When we first met with him, he gave us a thorough rundown of what to expect from the installation process, covering both technical and financial aspects. The technicians were super professional, got the job done quickly, and did it efficiently. The office staff were ridiculously friendly and responsive - always happy to help. The system works flawlessly now, and I'd wholeheartedly suggest them to anyone looking for a top-notch cooling and heating solution that's easy on the wallet. Jerry took care of all my questions and made sure every detail was taken into account - like he genuinely cared about our home.

The installation by Jerry and Mr. Lee was excellent. They handled the 2nd-floor Kanion split unit with care, ensuring proper wire insulation outside and testing it before departing. Their attention to detail is impressive. Highly recommended without reservation.

These service providers exceeded my expectations hands down - very impressive professionalism and responsibility shown throughout the process. They clearly knew their stuff, got the job done efficiently, and even managed to snag some top-notch ductless split units at a competitive price.

Installed ductless split unit that's still under warranty, but they dodged repairs for weeks without a clear plan. Eventually, they told us to find someone else for the work.

We wouldn't trust them with future installations - their lack of support speaks volumes about their reliability.

I first reached out on Feb 5th and asked for error codes; they said they'd confirm a weekend appointment. Weeks went by without any updates until I pressed for a new date, which was March 25 after the technician was unavailable.

It's unsettling that only one employee seems to be around when he's working, causing the whole operation to shut down. Waiting till spring to fix the heat is an unacceptable delay - this company needs serious reevaluation.

Jerry came across as very professional, efficient, and helpful. He swiftly resolved the issues with our Fujitsu mini splits. If you're experiencing HVAC problems, he's a good choice to consider.

Checked out a few contractors in the area for my split unit AC installation, W&L quoted us the lowest price upfront. The team showed up promptly and got the job done efficiently. Given the unique layout of my home, it was a tricky installation, but they handled it well. I appreciate their professionalism and attention to detail – they delivered exactly what I needed at a fair price.

We've hired them twice for AC installations and been impressed with their fair prices. The technicians are skilled, professional, and get the job done quickly - always a plus. Their customer service is spot on, making me confident in recommending them to others.

The technician was very friendly and knowledgeable, efficiently resolved the problem and thoroughly cleaned the equipment to improve its performance significantly.