Above & Beyond Heating & Cooling

Our heat pump was still running but the house remained chilly inside. A service team arrived around 1pm, checked the thermostat and outdoor unit, and then found a refrigerant leak during inspection. They sealed the connection and refilled the system on the spot. The airflow improved and the system cycled correctly afterwards. The crew stayed until everything seemed stable. I'm happy with the work done.

I woke up to find my air conditioning had stopped working, which caused me significant distress in the heat. I searched for a reliable repair service and quickly contacted [company name]. They responded promptly. The technician arrived and thoroughly inspected the system before identifying the issue. He explained the problem clearly and made the necessary repairs. After completing the work, he double-checked to ensure everything was functioning properly. The AC is now up and running, providing much-needed relief from the heat.

They ripped me off $100 for a worthless inspection, where the inspector had no idea what he was doing and spewed nonsense about unrelated issues. When I complained to their office, they sent someone else who essentially repeated the same nonsense. No repairs were done and they took my money without fixing anything. Needless to say, I won't be using them again - their lack of professionalism is appalling.