HVAC reviews in Bayside, New York

I got a quote back quickly from Rick and he broke down the cost in detail. He showed up on time and kept me informed throughout the process. Whenever I had questions, he responded promptly and took his time explaining everything to me. The installation of my furnace took about 4 hours as promised. Overall, Rick was fair, professional, and provided top-notch customer service - I'd definitely use him again if needed in the future.

Great service from Glen's team - they exceeded expectations by addressing a critical issue quickly and efficiently, earning my highest recommendation.

Glenn and his team provided excellent service from start to finish, covering everything I needed help with.

They got the job done just in time for the hot New York weather and I'm thoroughly satisfied with the outcome. Their service exceeded expectations, making me extremely pleased - I'd definitely hire them again for similar needs.

Glen arrived promptly and resolved the problem quickly, saving us from a restless night's sleep.

I'm extremely pleased with this company. They delivered exceptional service from start to finish. After researching extensively, I chose them for my AC replacement during the scorching heat and I couldn't be happier. The technicians arrived promptly, left the property spotless, and were courteous professionals throughout the process.

Glenn and his team did a solid job. They replaced our HVAC system without any hiccups. The whole setup - furnace, coil, and outside unit - got swapped out efficiently.

I was impressed with Excellent Air Conditioning, who replaced my 20-year-old central air system last October. They arrived promptly, worked efficiently, and left my home spotless. What really sets them apart is their commitment to customer satisfaction - they stand behind their work and are honest about any issues that may arise. When I had a small problem with the wet switch and drain last week, they came out the same day to fix it. They also helped my in-laws when they had an issue with their heat this winter, again arriving on time to resolve the issue.

The service we received from TM was subpar, with their side job contractor botching the installation of the unit. The issue is compounded by numerous needed upgrades to correct the problems caused by this oversight. Tenant complaints of no AC due to our negligence are constant and ongoing.

To address these issues, we had to intervene in various ways, including turning on the heat to thaw out the AC system, using pots and pans under it to catch dripping water (a missing emergency pan), and replacing a factory filter that had been installed for over six years and become clogged. Your own admissions indicate that tenants were adjusting the thermostat down to 50°F for extended periods.

The ductwork was also woefully inadequate, constructed from wood and nails. We left the unit operational despite the sweltering heat of the summer day. A week later, you called us back to revisit the property, claiming your tenants weren't home but requiring advance notice before entering their apartment at 9 am. You had initially quoted $245 for this visit but charged us instead.

Your son-in-law subsequently contacted us on your behalf, and we agreed to return to the house without charge the following day. However, a few days later, Mrs. Gomez called us personally to scold me about this arrangement. Given these events, it's surprising that you haven't provided more detailed reviews in the past.

We find it puzzling that you would leave a review like this without specifying your concerns or experiences in greater detail.

Glenn came to fix my AC, claiming it needed "ice to defrost" treatment, but after two hours, he departed without completing the job. The bill was over $300. He promised follow-up work on a scheduled day, but nobody showed and left us stuck in 80-degree weather with no air conditioning. Despite multiple phone calls and messages, I received no response. The whole ordeal was a disaster – I wouldn't hesitate to warn others about this service provider.

I've found my go-to HVAC company in this town, and it's Excellent Air Conditioning and Heating. I've referred them to numerous friends and family members who've also been impressed. Over the years, I've used their services multiple times, and they always provide honest assessments of what's required to fix a problem. When I first called about my broken AC, they told me the issue was repairable - unlike other two companies I contacted that suggested replacement. Since then, I've only gone back to Excellent AC and Heating for all my needs. Their repairs are reasonably priced and lasting solutions.

I had two air conditioning units on the fritz, but another tech couldn't fix them. I called this company and they sent someone out the next day - problem solved in no time. Their guy was super knowledgeable and explained what went wrong. He fixed it quickly and efficiently. Trust me, skip other companies and call these guys first. They'll save you cash by getting it right from the start.

I've had a string of bad experiences with HVAC professionals in the past, which is why I'm glad I found these guys. They're incredibly courteous and accommodating, working around my unpredictable schedule without fuss. Their expertise is top-notch, they tackled my issues promptly and offered sensible suggestions without any pressure. The prices were fair too. I'm just sorry it took me so long to stumble upon them - thanks for the excellent service, you two did a great job.

Glenn showed up promptly to assess our central air issue, which turned out to be solvable rather than requiring replacement. His efficient diagnosis and repair work was greatly appreciated - thanks for the hassle-free solution!

Glenn and his team from Excellent Air installed my air units with impressive professionalism. They took extra care to protect the flooring and carpets by laying down a covering, ensuring no damage occurred during the installation process. The result is a seamless transition that left me satisfied with their work.

I'm rare with reviews, but this experience was a pleasant exception. The owner made it straightforward, sticking to their word. They broke down complex tasks into simple steps and were accommodating with scheduling, making the process hassle-free.

The technician exceeded expectations by fixing my grandfather's outdated AC unit. He demonstrated extensive knowledge and successfully completed the repair despite the unit's age. The service was prompt, with a same-day visit, and my grandfather and I are deeply thankful. We will wholeheartedly endorse this company to everyone we know.

Glenn and his team showed up on schedule, taking care to cover the floors and carpets before starting work. The install went without issues, with some minor adjustments made in collaboration with us. They were clearly experienced professionals who knew their stuff. Cleanup left nothing behind - a testament to their thoroughness.

Four years on, I'm still impressed - thanks again to Glen and the team at Excellent. I've relied on them for multiple HVAC services, and their reputation holds true. They consistently deliver a swift, expert, and efficient experience. From a last-minute fix on New Year's Eve to installing my new central air system, I've never been disappointed.

We're long overdue with this review, but we highly recommend Glenn and his team! Two years after our HVAC systems were replaced, their professionalism and work ethic still shine through. On time, efficient, and spotless cleanup - a rare combo in the industry. Glenn's expertise is impressive, making the service experience top-notch, fair-priced, and well worth it.

We had a heating problem at our house that another company couldn't fix, so I looked online and found Glenn from Excellent Air. He showed up within a couple of hours and diagnosed the issue - it turned out our old heating and A/C unit was beyond repair, having been around for 17 years. We discussed options and decided to replace both units. The new setup took four hours to install, which was impressive considering the small space they had to work with. They used Bryant equipment due to its compact size. The price was reasonable, and I appreciated their professionalism - they handled any issues that arose quickly and efficiently. If we ever need HVAC help again, I'll definitely be calling Excellent Air back.