Appliance Repair reviews in Bedford Hills, New York

Great staff

Excellent service!

No service

Awesome assistance I received. Highly appreciate them

They have been at my house a couple of times for warranty repairs.

Friendly and on time

This was posted to the wrong company. It is obvious this company cares as they reached out to us immediately.

The Mainline suburbs repairman made me wait all day and never showed

I cannot recommend this company more highly. They have excellent technical skills and are reliable, responsive, and thorough. They have integrity and stand by their work!

I am giving this company 3 stars. The pros they came out the same day and they got what I needed done. The cons they are over priced for the amount of time they were here, and my job didn’t require any new parts.

Scott fixed my Miele dishwasher with great efficiency. Simple, rapid, and effective.

The best repair company around. Reasonable responsive and always shows up!
Scott is great The office always makes it happen even when it’s last minute

Technician Scott repaired my dishwasher promptly, and the pricing was very fair. Highly recommend!

Appliance Genie showed up when they said they were going to fix the problem Admiral very fair with your price I'd recommend him to anybody

The technician came on time and was able to repair my refrigerator at that time, also he was able to diagnose a problem with my door to the freezer I will use them again

I called on a Tuesday about a broken Viking oven. They squeezed me in that Friday. Quickly diagnosed the issue and repaired it with parts they had with them. The technician pointed out an unrelated issue that could stand to be repaired at some point. Very professional and quite pleased with the experience.

We called and scheduled at 8 am. They said we will be there between 11 and 4. After 4 called. Asked if they were going to make today. Said they will check and call back. I called back later, they said my husband cancelled. This was a lie. My husband called again and they hung up on him. In the meantime, since I thought they were coming I didn't call anyone else. I lost all the food in my freezer. Next day we called Aaxon - they came right out and fixed our fridge. Thank you Aaxon.

They are the best! They came by to do a repair on a previously serviced range and fixed everything and triple checked as well. They put everything together perfectly and when I asked them what the charge was because I had no clue the repairs were still under warranty by them, they said no charge. Didn’t charge a dime! That’s what honesty looks like! That’s what great service looks like! They know how to treat customers and I will give them all my business for years to come.

Freezer died and Scott came by and fixed the issue within a day (replaced some electrical components). He is a stand up guy and we have been working with him for years! Highly recommend.

TRULY WORTHY OF THE NAME
If you are tired of a "run around" or lacking confidence in your appliance repair company, call Appliance Genie. Honest, straightforward, highly skilled, creative and experienced, Delroy will fix it if it can be done - and will tell you straight-up if it is not worth it, not possible, or the unit is one of the few rarities that he won't touch due to known poor-manufacturing flaws. Delroy has correctly identified and repaired problems on many appliances for us, including SubZero refrigerator, SubZero freezer, refrigerated drawers, chef stove and most recently saved over $5,000 by creating a solution to replace a component on a built in stacking warming drawer/wall oven/microwave to avoid replacing the entire stack. You will not find a more honest or competent vendor. Period

We are incredibly grateful to Appliance Genie. My husband and I renovated our kitchen in 2010 and thought it would be a great idea to have a "Viking kitchen." Big mistake, for the most part. Aside from having really good looking appliances, we have never encountered so many issues with a dishwasher, microwave, fridge/freezer, oven, garbage disposal and toaster. While many of the issues were thankfully covered under warranty, eventually we transitioned outside of warranty coverage. For every single snafu (both large and small) that we experienced with our appliances, Clay and Earl from Appliance Genie saved the day.

From the initial phone call to set up an appt, you will most likely be greeted by Joan, who is lovely, smart, and very understanding. She will guide you through the process and coordinate an appt with Earl or Clay depending on which appliance is having the issue. Clay and Earl are equally awesome and each have their specific areas of expertise. They will treat your house like their own, always remaining mindful and respectful of your time and concerns. They have both single handedly fixed every single problem we have encountered (and believe me, there were many!) over the past 7 years. My husband and I can HIGHLY RECOMMEND Appliance Genie to address any of your appliance issues. I know they will take great care of you as they have with us.

Appliance Genie has expertly fixed my refrigerator on numerous occasions. They are extremely professional and knowledgable and stand by their work. I can recommend them without hesitation.