Constraction reviews in Brooklyn, New York

I recently had the opportunity to work with Always On HVAC on installing six AC/Heat Mini Split units in my home. The team's professionalism was impressive from start to finish. They completed the entire job in just one day and left everything spotless.

The removal of my old boiler was also done efficiently, showcasing their skill and attention to detail. I appreciate the quality of their work and their commitment to getting it right.

I'd like to give special mention to Matt Fitzgerald, who handled my project with expertise and dedication. He ensured a smooth process, which helped guarantee timely completion.

If you're considering AC/Heat Split solutions for your home, I highly recommend Always On HVAC. Their outstanding service sets them apart from others.

I had a great experience with this company. From the start, their communication was top-notch, from my initial contact to scheduling and completion. The team kept me informed every step of the way, even checking in weeks later to make sure everything was working correctly. The installers were professional and got the job done quickly - it took just one day to finish. They double-checked all units before leaving, which gave me peace of mind.

The job was done well on both interior and exterior, leaving a clean finish. The communication barrier with the team was noticeable, mostly due to the language barrier, but overall, I'm pleased with the result.

This company exceeded my expectations from the very start. The moment I reached out, I felt like part of a community. Tom's arrival and walkthrough were incredibly reassuring, addressing all my questions with ease. They efficiently handled the coned 12,000 rebate claim. Yesterday, Tom's team showed up promptly, with Jon and his crew installing six units in record time - no mess left behind. Their professionalism was impressive. Even today, Tom stopped by to ensure I was satisfied. The level of customer service is exceptional; they genuinely prioritize making you feel at home. I highly recommend them without hesitation.

Always on point delivered. Alex provided an accurate quote for a Mitsubishi ductless mini split system with the right configuration. The loan process happened instantly, and the installation followed five days later. The installers were tidy and efficient. The job took just five hours to complete. The system is functioning flawlessly.

The installation experience was satisfactory, but not without some issues. The financing process was straightforward and our representative from the company was responsive and followed up on the install. Scheduling text messages worked well for us.

However, there were some areas where clarity would have been appreciated during the install. For example, it would have been helpful to know exactly where lines would run around the house and how personal items would be moved out of the way. The team was competent, but language barriers created some challenges at times.

It's also worth noting that consideration could have been given to the cosmetic appeal of the equipment during the install. We had envisioned more flexibility in terms of where products were placed, such as running lines through the attic or along the side/back of the house as needed. Unfortunately, our setup didn't quite meet these expectations.

The inverter units, in particular, could have been mounted differently to be closer to the ground. While they are secure, it's surprising given the options available. Looking at completed installs online reveals some inconsistencies - ours just didn't turn out as well as others we saw.

Given our location in Suffolk County and the distance from their Brooklyn central office, we found it took a while to get a call back for issues or questions with the thermostats. This raises concerns about ongoing service after the initial job.

This company is top-notch. When my boiler cracked, National Grid sent someone out in subfreezing temperatures - that's a lot to handle. Luckily, a friend suggested ConEd Clean Heat and introduced me to James. He connected me with Alex Bobinski, who showed up the same day and put my mind at ease. I was impressed by his thoroughness; he explained everything about the units, where they'd go, and even sent a link for how to use them before installation.

The installers arrived on time, left nothing behind, and were respectful of my property. They removed the cracked boiler, sealed off and cut unnecessary pipes, and covered all wires and materials. The whole process was seamless. I was blown away by their professionalism.

If you need HVAC solutions, ALWAYS ON HVAC is the way to go. Ask for Alex Bobinski - he's the one who got me through this ordeal. Trust me, you won't regret it. I've attached photos of the units and condensers; we even installed two in our basement apartment, which another company said was impossible.

I had a great experience with this HVAC company, starting from the initial visit when Alex Bobinski showed up. He was knowledgeable and walked me through everything, explaining how their systems work and what units I'd need for my whole house. Throughout the financing and installation process, he kept me in the loop and even helped me get a better loan rate. The install team did a great job and provided clear instructions on how to use the system. Their customer service is top-notch and their workmanship is solid. I'm really happy with this company and would definitely recommend them to anyone.

Always On did a great job. They broke down what needed to be done step by step. The inspection and installation teams were top-notch. I'm extremely satisfied with their service.

I recently had Always On HVAC upgrade my home's heating and cooling system to a mini split, replacing the old gas-powered central heat and AC. Salesman Alex was thorough in his assessment, provided an accurate estimate, and explained all the details - including ConEd rebates and tax incentives I wasn't aware of. The technicians arrived early and worked efficiently, completing the installation within one day for my multi-family property. The new system looks great and is working flawlessly so far; it's from a reputable manufacturer.

My experience with Always On HVAC was overwhelmingly great. From speaking with Alex to the scheduling and installation process, everything went smoothly. Alex kept me in the loop throughout and even followed up a few weeks later to ensure everything was working as expected - a rare example of a business showing genuine interest in its customers' satisfaction. The installation team were highly skilled and efficient, completing the job in just one day. They double-checked all units before leaving my home to guarantee their functionality. If you need split units installed, I'd wholeheartedly recommend Always On HVAC.

I recently purchased a three-unit rental property and was renovating when I hired this company. Most workers who've been helpful, but one person stood out - Thomas. As a woman working alone in the construction process, he was particularly helpful in explaining the costs and figuring out a budget that fit my needs, considering the high prices of other contractors. The reps Kevin and Steven are always available to guide me through the process or fix any issues. Even after I'd paid in full and encountered some problems with the system, they quickly reached out to help. David, the lead installer, is friendly and efficient.

The installation team installed 12 units over two days, which was impressive considering my other contractors had taken time to complete similar tasks. The whole team made the construction experience relatively stress-free, especially since I'm a first-time property owner. They were always responsive to my calls and helped me resolve issues promptly. Overall, I'm very satisfied with their work and will definitely use them again for future properties.

I had a successful installation with Always on HVAC until the condenser outside started causing my wall to shake violently. When I reached out for assistance, they asked me to send videos of the issue without responding to my inquiries. Months later, I continued to call and text, seeking an update on when the condenser could be relocated closer to the ground to alleviate the problem. Unfortunately, the response was that it had been too long since installation and moving the unit would cost $1000. The lack of transparency about needing county permits was also disappointing. Overall, better communication and customer service were expected from Always on HVAC.

The installation team was great, led by a salesman who did a good job. The professionals showed up on time and got the job done efficiently. They installed a multi-level GREE heating system - three levels in total. Overall, it was a solid execution of the project.

We've had our Daikin heat pump installed by Always On HVAC less than two months ago. Unfortunately, it's been struggling to heat our home effectively for the past four cold winter days. The company's customer service department has been unresponsive, with multiple phone calls going unanswered despite numerous attempts to reach out through their AI and human call screens. For almost two days, we were left without a satisfactory response, leaving us feeling frustrated and neglected.

It wasn't until today, on the fourth day of the heat pump's failure, that a technician arrived at our home. To his credit, he was friendly and appeared to be working diligently to resolve the issue. However, despite his assurance that the problem would be fixed, our house temperature remains in the mid-to-upper 50s. We've since made additional calls to the service department, only to be met with silence again.

We're now living in intolerable conditions, and it's unclear when we'll hear from the company again or when we'll have a warm home to return to. The lack of progress and communication from Always On HVAC has been disappointing and disheartening.

We're pleased we switched to HVAC split units after getting assistance from Alexander Bobinski, who showed genuine interest and provided sound guidance on communicating with Con Edison and arranging installations. The team arrived promptly, efficiently completed the job, relocated all necessary equipment, and ensured the new units functioned flawlessly. I'd wholeheartedly endorse Alexander Bobinski's services.

The team showed up on time an hour before schedule, which gave me confidence in their professionalism. They efficiently moved furniture out of the way and restored it when they finished. Their organization and coordination were impressive. Overall, I'm extremely pleased and would highly recommend them to anyone for their services.

Our gas boiler decided to fail when temperatures were dropping rapidly in our area. Switching to a heat pump system wasn't simple. Thankfully, the team from this company - especially Mr. Rasean Miller and Ms. Karen Benitez - were very assistive and walked us through everything. They sped up the whole process, which we're truly thankful for.

The installation team was excellent, doing a great job with very professional work that left everything neat and tidy.

I'm extremely satisfied with the work done by this company on my six split unit installation in 2023. It's now 2025, and I haven't encountered any problems with them - they're running flawlessly and keeping my home comfortable throughout the year. A big thanks to James for explaining everything clearly and providing a great deal. My only comment is that I'm impressed with their performance, which is why I'd highly recommend them.

I had a great experience with this company. The technicians were extremely professional and efficient. Steve, the loan specialist, made the process smooth and stress-free, even when it seemed complex. They managed to install over 12 units in just two days, with a large team of 12 workers working together seamlessly.

Their professionalism and teamwork were outstanding, with an emphasis on keeping my home clean throughout the installation. The technicians were friendly, courteous, and cleaned up after themselves. After the job was complete, I received follow-up contact from their higher-ups to ensure I was satisfied with the results.

I wholeheartedly recommend this team for any HVAC work. I'll definitely be referring them to family and friends. The entire experience was well done, and I appreciate the excellent service provided.