Lazy Susans Cleaning Service

I have been using Lazy Susan’s cleaning service at least once a week and sometimes more for over a year. The app is so easy and fast and I book whatever I need for whatever I need and 100% of the time someone shows up and cleans my apartment and it’s immaculately clean every time. They take all of the sheets and towels to the laundry mat and pick up the clean ones to make the beds. It makes life so easy. Michael the owner is unbelievably helpful and accommodating if I need something extra or to make a change. I can recommend enough. So grateful to have this service.

I 100% depend upon Lazy Susan's to help me keep my apartment clean! They are AWESOME, dependable, good communicators, speedy, smart, flexible and do great work. After several undependable and/or somewhat sloppy housekeeping services, I hope to never have to look for another one. These guys are great, and when I have a special request they handle that too, all with reasonable fees. And if you call with a question or need help - Michael (the owner) will actually pick up the phone (or answer your text). Amazing, right?

I was excited to use Lazy Susans cleaning service as the reviews were all very good. The process to book was very easy and both the chat agents and the phone agents were quick and responsive. I chose a move/in out package with additional add on for additional closets in the apartment.

The entire apartment was empty - no furniture as we were moving in on Tuesday. Lazy Susan sent 2 women - who arrived promptly on the Sunday morning before the move.

We gave them our number and told us to call when done. Just a couple of minutes to 1pm, they called.
The space is small so I didn't think they'd need the whole 8 hours that was quoted on the website at the time of booking but I surely thought it would take more than 4 hours as the place had a lot of dirt/grime to get out.

Anyway, upon entrance it looked good on the surface and smelled good. One of the very noticeable paint splatters on the wood floor in the living room was cleaned and the majority of the rust on the stainless steel refrigerator was taken off.
Again on the surface everything looked fine.

On Tuesday when we moved in is when I noticed issues with the clean.
The biggest one was inside the kitchen cabinets. All the hinges inside were still dirty, and I passed along a rag with Fantastic Spray, it came up dirty still and with dead bugs - and those bugs you can tell were dead a while which means the cleaning crew did not thoroughly clean the cabinets through.
The stove had some spots of paint splatter that I feel could have been scraped off if done correctly - which I did end up doing myself

The top of the mirror in the bathroom where the light bulbs are was not cleaned at all.
There was stuff that needed to be swept on either side of the vanity in the bathroom that was not swept.

We still tipped the women because they did perform a service after all. But for $490 I expected a more thorough, deep clean for a move in package.

There is a commitment by the company that if we are not satisfied with our clean to contact within 48 hours but as it was Tuesday afternoon, that time frame had passed. Our move in general had been very stressful and having them return while we are now actively moving things in and having our kids running around would have been an inconvenience .

In the future I will not likely be using the services.