HVAC reviews in Brooklyn, New York

4.7 based on 4327 reviews Back to the listing
    5

    Excellent service provided by these mechanics. They quickly identified the issue with my broken AC Fujy split unit, which another previous repairman had suggested replacing. The price was fair and I'm confident in their work. I highly recommend this company for reliable service.

    5

    Had a problem with my mini split not working properly. They arrived promptly, identified a small Freon leak and fixed it on the spot, along with refilling the system. The price was fair. Since then, everything has worked flawlessly – no issues at all. Would definitely suggest this service.

    5

    I'm very pleased with this company. They showed up right on schedule, identified the issue with my heating system, and got it resolved promptly. They're a reliable and trustworthy business.

    5

    Square Foot did a great job on my HVAC system. The technicians were courteous and efficient, and I appreciated their transparency about what they'd done and why. They also gave me some useful tips to prevent issues down the line - would definitely hire them again.

    5

    These guys are top-notch. They hit the ground running when I got in touch - diagnosed and fixed our mini-split system's leaks quickly and efficiently, despite potentially putting themselves at risk. The explanation and aftercare were spot on. No complaints here, they delivered exactly what they promised at a fair price.

    5

    Effective communication and professional service earned my trust. I'll consider them for future projects.

    5

    We recently hired Square Foot for a heat pump issue and were thoroughly impressed. Their professionalism, communication, and punctuality were all top-notch. The complexity of the job didn't deter them - they worked diligently until the problem was resolved. Payment options were convenient, too. They truly delivered an excellent service experience.

    5

    Our mini split was on the fritz and they got it sorted out pronto. Quick diagnosis, clear explanations - no messing around. They fixed it fast and made sure we knew what was going on. Straightforward, knowledgeable, and a breeze to deal with. Great service, highly recommended.

    5

    My old central AC was on its last legs, but this company breathed new life into it. They gave it a thorough makeover, spotted a hidden leak and fixed it, and now I'm back to enjoying cool air. The work was done efficiently at a fair cost - thanks for bringing my system back from the brink!

    5

    I've used this service four times and it's consistently delivered on its promises. What sets them apart is their willingness to exceed expectations. If you're fed up with unhelpful or unprofessional HVAC contractors, these guys are a breath of fresh air.

    1

    They advertise a post-inspection discount, but never follow through - I never heard from them after that. The technician checked every unit and declared them okay, but missed some major problems with my Gold Fusion system. It feels like they're trying to scam customers by advertising a deal that's never actually applied.

    5

    The AC works best now ever and booking was a breeze with friendly staff.

    4

    I hired them for repairs on several appliances in my new business and Lucas was top-notch from start to finish. He's incredibly responsive and courteous, which set the tone for a smooth experience. As a professional, he went above what was expected to ensure I was satisfied with the work. Given the unique demands of my business, he even tried to accommodate my schedule to get things done as quickly as possible.

    The installation of my fridge and ice maker went smoothly, but there was an issue with the under counter repair that required attention. To my surprise, they listened to my concerns fairly and demonstrated a clear commitment to client feedback - it's clear they value their customers' opinions and take them seriously.

    5

    I've had a frustrating experience with my ice machine, which was notoriously difficult to repair. Despite multiple attempts by various technicians from different companies, it continued to malfunction. However, Fusion HVAC's commitment to resolving the issue impressed me greatly. Their pricing transparency was also commendable, especially considering the complexity of the problem.

    Throughout the process, communication was excellent and the technicians were professional and respectful. They conducted thorough diagnostics using proper service manuals and maintained a clean workspace. Scheduling appointments was straightforward, and follow-ups were easily arranged. Fusion HVAC's quick response times and fair pricing ultimately led to a successful repair. I'm glad I chose them as my go-to appliance service provider, ensuring I don't have to deal with subpar services again.

    2

    I paid $90 for an initial diagnosis that boiled down to the technician using a laser to check the PTAC unit's refrigerant levels, declaring it was out of stock. I pointed out that the unit wasn't working and the motor would still make noise even when turned off, but he dismissed it as just a refrigerant issue. Despite scheduling an appointment for 9am-11am, the technician didn't show up. When I called to confirm, I was told there was traffic on the Brooklyn Bridge (which I checked wasn't true) causing a delay and they'd be by me at 1:30pm. The technician finally arrived at that time, claimed he'd fixed the issue by adding refrigerant, but when I turned it off, the motor still made noise. I brought this up with him, but he insisted I never mentioned any problems before, despite me explicitly stating so. He denied my claims and left in a dismissive manner, although they didn't charge me anything afterwards. It was an unsettling interaction.

    1

    I was ripped off by this service - they charged me $110 for a diagnostic that took less than a minute, which seemed overly priced considering their supposedly competitive rates. The technician also left a mess behind and forgot to clean up afterwards. To add insult to injury, he just stood there waiting for payment instead of finishing the job.

    1

    Charged $90 for a diagnosis, but after that, I never heard back about the quote or solution to my HVAC issue. I had to wait several days before they even acknowledged my call. The person on the phone couldn't locate our original booking under John Phan's name, so I had to intervene. To make matters worse, their diagnostic revealed only a fraction of the problems I was experiencing. When I went back to my old HVAC company (who were fully booked), they found three times fewer issues and fixed it immediately at 40% less cost. The service I received from Gold Fusion was unhelpful, offering generic advice like cleaning the filter more for better airflow without providing any meaningful solutions.

    1

    I was charged $90 for the initial house visit, which is standard procedure but doesn't account for the full repair cost. When I called to confirm prices, the person on the phone quoted me significantly higher - between $225 and $350 per unit. They even made it sound like a simple clean, implying that my 3-year-old units would fall into the lower price range of around $200. After rescheduling for an estimate, I received a quote of $350 per unit for three units, which was $450 more than expected and well over budget. This resulted in losing the $90 upfront fee with no additional benefit.

    3

    I've never heard of this service before.

    5

    My old window AC unit stopped cooling properly, so I thought it might be time for a replacement. The technicians from NARTA HVAC came to take a look and gave it a thorough cleaning - that's all they did! To my surprise, the unit was fixed and working as well as new again. Cleaning really made a big difference in its performance. I'm glad I called them and appreciate their help. If I need any more work done, I won't hesitate to reach out.

    5

    Got a genuine assessment with no upselling, arrived right on schedule, exactly what this city's heating/cooling scene needs, 5 stars.