Masonry Contractor reviews in Brooklyn, New York

Absolutely Horrific Experience with Prime City Contracting

Working with Prime City Contracting was one of the most frustrating and disappointing experiences I’ve ever had with a contractor. From start to finish, the owner showed little to no compassion or consideration for us as clients. Communication was poor, concerns were dismissed, and there was a complete lack of accountability throughout the project.

What should have been a straightforward job turned into a stressful ordeal, and any time issues were brought up, they were either ignored or met with defensiveness. It was clear that customer satisfaction was not a priority, and the way we were treated was unacceptable.

I would strongly advise others to think twice before hiring this company — professionalism and basic respect should be a given in any business, and unfortunately, that was sorely lacking here.

Unprofessional service - absolute rubbish. Owner, Badar Afzal - disregarding communication, non-compliant.

Better masonry contractors in New York area.

Very reliable & excellent company to do business with. Excellent professionalism!

Unimpressed terrible service! very nasty

Professional company that gave realistic timelines and costs.

Great communication throughout the project.
High quality work with skilled employees.

CBR they did my roof last week one of the best companies ever seen very professional and very nice people especially the foreman of the company I’m so happy with their work

I have used Doug and several different projects over the years at two separate buildings that I have managed and found their work to be second to none, professional staff, amazing service and always competitively priced.

Doug and his team are incredibly responsive, skilled and on the ball. They are unlike any other contractor that I've worked with. I highly recommend them!

Called these guys on a Sunday afternoon with two jobs in mind, one small, one large. Guy picks up the phone, "Hello?" No business name, sounds surly, like I woke him up from a nap. Ask him if this is the commercial building place, he says yes. Explain the small project, he says they can't do it. Before I get to the big project, I ask him if it's a bad time, he says well, it's a Sunday, and a few other things implying that I'm knocking at his door to sell him Amway. DEAR SMALL BUSINESS OWNER: DON'T POST A PHONE NUMBER ON GOOGLE THAT YOU DON'T WANT PEOPLE TO USE TO CONTACT YOU. DON'T ANSWER THE PHONE FOR YOUR BUSINESS WITHOUT USING YOUR BUSINESS NAME. DON'T ACT LIKE PEOPLE WHO ARE SEEKING YOU OUT TO GIVE YOU MONEY ARE INTERRUPTING YOUR NAPPY TIME. If you don't want to answer the phone to do business, then don't answer the phone — easy peasy! Happy to take my property's projects to one of the many other contractors in Brooklyn who respond to potential clients as if they're actually running a business.

This is a very Professional, Courteous Company. They have worked on several of my project from roofing, tuck-pointing, and creating new structural openings. The work has always been outstanding.

The WORST thing that could have happened!!!! My roof was leaking and the company inspector came over to figure out how to fix it. ...It took them two weeks (and more rainy/leaky days to get the workers over to fix it. It was supposed to take TWO FULL DAYS OF WORK to fix the leak. After just THREE HOURS (including the 30+ minutes the workers went out for coffee) the work was supposedly finished. They couldn't lift the wood deck that was included in the scope of work, so they choose only to apply some waterproofing paste type material on a different portion of the deck. A week later, there was a storm and the water came pouring in!!!

The guy responsible for all the work that was done updating the entire inside of my townhouse came over. He asked me how the leaking was tested....I told him there were no tests. Using the hoses, Jon did water testing and found exactly where the leak was coming from....IT WAS NOT WHERE THE WORKERS APPLIED THE PASTE!!!!!

The owner of CBR and I went back and forth, emailing for hours. THE GUY JUST KEPT DENYING THE FACT THAT THE JOB WAS NOT DONE!

CBR was paid an 'up front' amount of thousands of dollars that they refuse to return!!! NOT THE WAY TO DO BUSINESS!!

Doug is prompt, professional, and friendly and he and his men have always done a thorough and excellent job. We've used them a few times for different properties, and their work has been consistent and competitively priced. Love these guys!

I am a NYC architect with many years experience with exterior repairs and roofing. Our firm has worked with Commercial Building and Restoration on multiple projects over the years, including facade restoration, roofing, retaining walls, ironwork and more. Commercial is extremely skilled, professional, considerate of clients' and residents' needs, cooperative and responsive. We have recommended Commercial to our most valued clients without hesitation and the feedback has always echoed what I am writing here. A terrific outfit.

I have worked with Doug and his team on 3 different projects. Their work is impeccable. I love being on projects with elite level contractors. I can really see the excellence in their work and it only attributes to the over all success of the projects. I look forward to working with them again in the future!!!

I have worked with CBR and their office staff for the past 10 years servicing their computers and IT equipment. I find this company to run at a very professional and upscale level. I would highly recommend Doug and his team to anyone that needs high quality construction services.

I called CBR about leaks coming into my windows from the terrace above me and he personally came by to do a thorough evaluation along with explaining the causes of the leak and potential remedies very clearly. Pricing was fair and their track record is impeccable. Highly recommend for anyone experiencing leaks

I wish everyone was as responsible, responsive, and efficient as Doug and his team over at CBR. As a contractor, I have the pleasure of working with a lot of companies. Since crossing paths with CBR there is no one else I would rather work with on a project. These guys show up when they say they're going to and deliver a product that exceeds expectations every time. Thanks CBR for being one of the best in the business!

I have done many projects with CBR. The owner Doug is awesome!
Very knowledgeable & professional. Great experienced & courteous staff.
CBR stands behind their work and has never failed to deliver or disappoint me. I highly recommend this company. +5 Stars
John Nicholas

As an architect in New York, finding great contractors is as essential as it is difficult. I have been lucky to work with CBR and have been nothing less than completely happy with both the experience and the result. Their communication and professionalism serve as a hallmark for what the business should be all about.

We have used CBR on multiple occasions. Their work is always of the highest quality and the service and communication are excellent. CBR will get the job done right first time.