Reviews of local pros in Dunkirk, New York

Have used Eugene and company for two house projects, one was during a remodel last year and then again recently for installing ductless heating and cooling. Both times he has been very accommodating and professional. His price came in lower than the big box stores on the ductless heating, too. He and his team put in long hours to get the work done before the weather turned bad, and I really appreciate that. He also worked through several different options to accommodate the space we had to work with in our house. It's only been in for a couple weeks, but so far we are very happy with the product, and we've always been happy with the service we get from this company and their employees.

I wanted to share a great experience I had this morning. Over the weekend my Air Conditioner in my office decided to quit working. A friend suggested that I call Vecchio Brothers. I know they do great work and had done all the HVAC work when I built my new home. I left a voicemail before their office opened. Tino called me back almost immediately. He met me at my office and before 9 am, my AC was all fixed. I was ready to sell cars again!!! Thank you for the great service.

Woke up to a cold house. Called to see if i could get a repair call. Not taking any new customers, didn't install my current furnace. No help and the middle of winter. Gentlemen I spoke to was very polite about not being able to help.

My heat went out 4:30am..I called Vechio Brothers and left a message on their voice mail..at 6:15am they called me..By 7:00am they were at my door..By 9:00am I had heat! This is before the other heating/A/C places are even answering their phones! EXCELLENT SERVICE! 31+ YEARS OF EXPERIENCE!

After several attempts with other companies to get someone to service my furnace I gave Vecchio Brothers a call. They were at my house with a few hours and the service was great. I appreciated how the technician took time to explain what he was doing and how things operated. I would highly recommend this company!

They are not taking new customers. Considering reviews help people decide on a who to work with, I felt it was necessary to share this info to anyone who is looking but has not used them before.

It was a Sunday, I needed a part for my Dad's boiler. They were not open, but they met me at the shop, sold me the parts I needed and what to expect in my repairs. Very helpful.