Appliance Repair reviews in East Aurora, New York

Technician (Brett) was extremely polite and knowledgeable! Very pleased with his thoroughness

Rodney was a kind, professional and capable technician. He was friendly and worked quickly and efficiently.

All perfect, thanks so much!

Excellent and honest service! Highly recommend.

Todd was as great

Technician scratched oven door while installing front know panel

Best service technician in the last 20 years using Sears. Very impressed with his knowledge and experience.

Todd was timely, efficient and friendly. Great job!

Fridge repair was made finally on 5/31, but the very next day, it stopped working again. I have been without a working fridge since April, which is not acceptable!

Charles is friendly and knowledgeable. He explained the repair and all my options.

Rodney was friendly, knowledgeable and honest.

Todd W. was on time, prompt and courteous, knowledgeable, and took the time to explain everything. I would definitely use Sears' appliance repair service in the future.

Jim was excellent. He was right on time and very friendly. He completed the job quickly, and also pointed out some other issues that needed attention.

Service person was excellent. He quickly solved our problem with our dryer and fixed it. He was also very personable

Brett did an outstanding job evaluating the situation and taking his time explaining everything!

Charles is great! Very knowledgeable, kind, and great communication. He's great at problem solving, very punctual, definitely an expert.

Todd was pleasant. But he told me he doesn't believe that his technician did the damage to the control panel. "It doesn't look like something my technician would do." is what he said. I was honest with him and said I don't know how he did it and I don't think he realized he did do it. But the fact is that he did. How does it look like he didn't damage it? What does it look like when he damages something? Does he leave a trademark? I am very disappointed.