HVAC reviews in Floral Park, New York

Avoid using this company at all costs - they're a complete scam. We hired them last year to install an AC unit, but it was done haphazardly and has been causing issues ever since. The company is refusing to take responsibility for the installation and instead blames the problem on the house's upstairs being too hot.

I'm appalled by their behavior towards my wife and me - they've been incredibly rude and unprofessional. When they visit, they talk down to us because they don't want to admit that something went wrong with the setup. The level of disrespect is staggering.

Update: Their response to our concerns only confirms what we saw from the start. Instead of apologizing or acknowledging a problem, they continue to fight and mock us, making excuses for their mistakes. When I called to report issues with the filters, which were never installed when the unit was first set up, another technician told me that the returns had no filters - despite being promised by the owner himself. The excuses are endless, but one thing is certain: we won't be contacting this company again and will never refer them to anyone.

They did an excellent job from start to finish.

This cleaning service is top-notch. Highly recommended for a thorough job, with exceptional professionalism from the staff.

I'm usually quick to pounce on companies, but Floral Park HVAC surprised me from start to finish. Scheduling the appointment was seamless, and the inspection and analysis were thorough and efficient. The service was top-notch, with professionals who clearly know their stuff. I'd wholeheartedly recommend them without hesitation – a rare breed in my experience.

I called for assistance with my Fujitsu unit, and over the phone, the woman advised me to reset it. Within five minutes, everything was working again. I intend to schedule a maintenance visit in the spring and will likely recommend this company to others, thanks to saving me from an unnecessary service call.

This company has exceeded my expectations in every way. The issues I had with my central A/C unit since buying my home last year were handled with professionalism and care. Despite knowing I was trying to hold out for a new unit, they came out twice for repairs, buying me time to prepare.

What impressed me most is their understanding and empathy towards my situation. This past Monday, they installed a brand-new central A/C unit that's significantly more efficient than the old one. Not only did the owner deliver on his promises, but he was also present during the installation, ensuring everything went smoothly.

The team consisting of Horace, Jeff, and Bill worked efficiently and promptly to complete the job, addressing previous mistakes made by other contractors. Their professionalism, neatness, and care are truly exceptional. If all companies operated with this level of excellence, life would be much easier. I highly recommend this company to anyone in need of AC or heat service or installations – they're top-notch and genuinely know what they do.

Ricardo provided top-notch service - extremely clean, highly competent, and exceeded expectations in every way.

The company delivered quality work with a pleasant customer experience. Their staff were courteous and efficient, and their pricing was reasonable.

I've been thoroughly impressed with this company's service. From the start, they've consistently exceeded my expectations, addressing all my heating and cooling concerns. In emergency situations, they respond rapidly and make a concerted effort to fix issues swiftly. Their team is dependable, respectful, and courteous. I have no hesitation in recommending them – I'll continue to be a loyal customer.

They're a solid choice for home services, and Julissa in the office was fantastic. She made adjustments on short notice to get my appointment rescheduled from Wednesday to Monday. The two technicians arrived promptly and demonstrated impressive expertise when servicing my HVAC system. They worked efficiently and effectively to resolve my issues. Overall, it was an exceptional experience with this company. I'm confident in their capabilities and will likely be a repeat customer, recommending them to others.

Floral Park HVAC did an outstanding job for us. We're extremely satisfied with our experience and plan to use them exclusively from now on. After moving here, we had no idea what to expect from the system, but they made the process incredibly smooth. The technician arrived promptly after scheduling, and he was transparent about the work needed - no beating around the bush. He presented a fair quote upfront, and the finished product exceeded our expectations in terms of quality. We're thoroughly impressed with their professionalism and can confidently say we won't be looking elsewhere.

I recently needed urgent heating assistance after my aunt's household lost heat unexpectedly. The front desk staff, Jalisaa, was incredibly accommodating and booked me for the following day without hesitation, which was greatly appreciated given the rapidly dropping temperatures. Edwin handled the repair and did an exceptional job. I'm grateful for the swift service provided by this company and would wholeheartedly endorse it to anyone in need of similar help.

I've dealt with them before, but it's been years since I needed their help. Recently, my parents' heating system failed and I was pleasantly surprised by how much the company had expanded. The initial contact person went above and beyond to fit me into their schedule despite the last-minute request. The new staff were friendly and got straight to work, identifying and fixing the issue quickly. It was a huge relief to have everything sorted out so swiftly. They've clearly maintained or even improved their standards – I'd definitely recommend them for their excellent customer service and speedy solutions.

Floral Park HVAC showed up promptly and acted professionally when they came to help with my place in New York. From start to finish, they gave great customer service. I'd definitely suggest them to anyone who needs help or any of their services. A shout out to Billy, the owner, and Julissa - they were super helpful throughout the whole thing.

Exceptional service provided in an unexpected manner - they arrived on short notice without being summoned. Highly commend their professionalism and courtesy.

I had a fantastic experience with Floral Park HVAC - everyone was super nice and the techs are really smart. They exceeded my expectations, hands down. I'm already looking forward to using them again.

I've been a loyal customer for over three decades and had to call them out in the middle of a snowstorm - they responded instantly. The technician was friendly, courteous, and efficiently resolved the problem on the spot.

A few weeks ago, I was attempting to refill my Weil McLain boiler. The site glass wouldn't budge at first, then suddenly exploded, flooding the system. When I tried to drain some of the excess, the valve was jammed. Given it was freezing outside and my family was home, I quickly called them, and they arrived within 45 minutes. They diagnosed the issue, drained the entire system, replaced the spigot, cleaned the site glass, and were done in under an hour. Impressive speed and efficiency.

Called because my heating stopped working overnight. They arrived within an hour. Technicians were very friendly and got the job done fast, even fixing a part and tidying up the system. Would definitely recommend them to others.