Landscaping reviews in Flushing, New York

Called them from out of state for help getting some flowering plants to my mom for Mother's Day and they could not have been more helpful or accommodating. I can't say enough about the experience and service and the plants, of course, were beautiful. Great value, good service, friendly people and kindness in the time of COVID-19...priceless!!!

I wouldn’t recommended shopping here any more whatsoever. The quality of plants is not the way it once was here, staff doesn’t know a thing about plants and aren’t helpful whatsoever. I asked a young man named james for help with a tree and he simple scoffed at me. Then proceeded to sit on the soil and go on his cell phone, I’m not one to care how a kid works at their job, but that was real bad. I didn't appreciate that at all, and will be taking my business elsewhere. I’d rather drive out to hicks then deal with this failing business. The owner is also not very friendly. Everyone in this neighborhood used to love garden world, it’s clear why that’s changing.

I had left a review earlier of a negative experience as I was surprised by my visit, however the management reached out to me to make it right and heard what I had to say. Lisa was nothing shy of amazing, and has reassured my faith in the wonderful place that is garden world. In the end, they still have high quality items!

I've been going to Garden world for over 20 years. Today, I went there to buy some discounted Christmas stuffs. Well, it hasn't changed. That is their customer service. Rude sales and customer service. Many retail stores are probably saying they are going out of business because of online retail store like Amazon. Well, that is just part of the reason. For me, I hate to go to the store to shop because I don't like dealing with sales in the store. Most of them are rude and they hate their jobs just like the workers in Garden World. Now, I buy plants online. Yes, you can buy plants online too.

Very disappointing,
Bought three fruit tree last year: blueberries, cherry, and peach. Blueberries and cherry died. Since in July + COVID they don’t have stock. They said won’t return the cash back to me, only store credit allow. Ok I understand and accepted. 80+30=110

However, this year went back. I want to buy the exact same cherry and blueberries tree back but they don’t allow. Because of the tree price went up. Now the cherry is 100+35=135

They owe me two tree last year and I have the store credit for one year and now I still have to pay the mark up. It’s ridiculous. In the end, bought a pear tree and small strawberry.

I understand if I bought the different tree I have to pay the mark up, but buying back the same fruit tree that died due to their tree quality, it’s not acceptable.

Will not recommend anyone to go again. It’s better off buying the fruit tree somewhere else. Like home depot at least they got guarantee of your own money back.

Plus, if you shop around. The fertilizer and plant are higher than the other store.

Was directed from Franklin Square location to Flushing location. I asked about delivery yesterday, and was told to come into store, cost will be $80. When I went to store , was told cost is $150. Staff not helpful and it seems to be a bother to make a purchase.
Trees and delivery were more expensive that Hick's Nursery. I received great service there, and purchased healthier looking trees.
Shame that companies are looking for business, and you change prices when the customer comes to your location. Your loss of money.

Their outdoor Spring/Summer selection is beautiful and is worth visiting. However, their customer service is lacking. Through my years of visiting the garden center and seeing the reviews - I knew to tread carefully. I have been trying to find a particular plant and decided to nicely ask the greenhouse managers if they had a particular plant in stock. The younger woman was very nice and looked around for me - but when she was struggling to find the plant, the older gentleman asked what I wanted and was very judgmental and unpleasant.

Some of their products/plants are priced fairly and some are way overpriced. If you do your research, know what to pay and know what you want - get your items and exit. If not - there are lots of online shops, wholesale clubs, hardware stores and local florists that also sell houseplants and supplies.

I visited this establishment on 5/27. After a trip to Hmart I decided to come check out this flower shop. I just bought a new house so I wanted to redo some of the landscaping. It’s a cute shop overall and convenient since I live in Bayside but I don’t think I’ll come back again due to the poor customer service. I had groceries in my stroller like Asian soups and I was accused of taking something and not paying for it. A older blonde women gave me a nasty look and looked through my items and walked away. No I’m sorry or anything. As a person of color I don’t feel comfortable coming back again. Like I would seriously steal a plant with my baby in the stroller. I feel disrespected and violated. It would have been nice to support a local business but I’ll stick to Home Depot which has better prices anyway.

Back in the early 1980's this place was great..the outdoor dept. was run by a young guy name Mike..they had a great selection of plants and the greenhouse was a green house not a crafts store as it is today..This place was always expensive even back then. but great stuff...today the prices are higher then ever..the selection is very generic nothing too fancy to say the least..Sadly Home Depot is now becoming the place for the garden..their prices are half the amount of Garden World and the quality is a hit or miss. the staff at Home Depot are not too bright in this field.

What a selection! For a neighborhood garden center, they have alot! The sales people there are very nice and helpful. They helped me select the shrubs and perennials. They have specials there too! And plenty of parking if you go early.

They had a lot of great plants and beautiful too. The staff was very nice and friendly. We went in for a bonsai tree and had to settle for one we didn't love but is still good. Overall would recommend if in the area and need plants or flowers.

Decent plant selection in the greenhouse, some plants are overpriced, some are great deals. Like others have mentioned, some of the employees are just rude, just bought close to $100 in flowering potted plants for the cashier to decapitate the flowers and put them in plastic bags instead of a cardboard tray. For real? Not sure why you can’t look up a rewards card by phone # either, bizarre.

I went to the garden section and talked to the gardener in the back. We had the following conversation.

Me: *smiling* Hey, do you have any plants that are easy to take care of and smell nice?

Gardener: *stern and fast response* I don’t have anything that’s is easy to take care of. Everything here requires care.

Me: *duh all plants require a certain degree of care* I can take care of the plant, do you have anything that smells nice?

Gardener: We don’t have what you’re looking for here, we don’t carry anything fragrant. *walks away*

Mind you we were surrounded by all types of flowers that smelled quite nice.

I definitely believe he didn’t want me in his store because of my race/appearance (I’ve dealt with this before, I’m of Indian descent and I wear a turban).

I was on the phone with a friend who overheard the entire conversation and he also agreed that it sounded like the guy just genuinely did not want me in his store.

I still bought a couple plants since I traveled from so far away, but I kind of regret giving them my business. I recommend you take your business somewhere else if you care about this type of thing.

TLDR: Felt racist vibes from Gardner, if you care about such things, take your business elsewhere.

Wonderful. I went with my job as a trip. I work with people with disabilities and the staff was so welcoming. Lynn had benches set up near the pumpkins so when my individuals were fatigued, they had somewhere to sit. The staff was courteous and knowledgeable, pricing was competitive, stock was vast, experience was perfect! Will return!

Went late for a tree not many to choose from. My fault. Pick one of last remaining ones. Didn’t ask the price My fault. Got to the cashier 92$$. Very surprised!! They could’ve done better. Merry Christmas.

Ask for Charles. He has great gardener's stories.

Terrible experience at Garden World in Bayside. Really disappointed. I have been a loyal shopper at this nursery for close to 40 years. I purchased a hanging plant for $35.00 two weeks ago that simply did not thrive. It continued to wither and die despite caring for it properly. Garden World refused to exchange or credit me and claimed there are no guarantees nor exchange policies for this. Are you kidding me??? For $35.00 you are being penny wise and pound foolish. You just lost a lifelong customer. This exemplifies poor customer service.

Profiling, follow you around store, then provide “extra assistance” at the cashier as they dig through your cart to verbally tell the cashier what you are buying, item by item. Pure prejudice at its best here. DISGUSTED! I will have pictures and videos of the interaction up soon! Maybe also names to go with those faces. I usually have a better experience at the one in Franklin Sq. This one in Fresh Meadows will no longer get my business! Now they want to respond saying they don’t do that. Every time I’ve gone with my grandmother, no such issue. But this day I go with my friend that has dreadlocks and we are treated like this. Never had this problem, dealt with these “procedures” in the Franklin Sq location. This is sad, it’s not the company on a whole but 1-2 select workers.

Absolutely fabulous outdoor plants and flowers, a huge selection with many outdoor and indoor pots, collectables and decor with great prices.. They have pool supplies such as chlorine, salt. Gas tanks for BBQ's and much more.. Gorgeous Christmas decor and other seasonal items as well.. The Four Seasons Florist located inside Garden World has gorgeous flowers for arrangements for any occasion with home delivery and so are the flowers done for any event you can think of (one of a kind looks that leave you speechless as well as affordable prices), home decor, collectors items.. A valuable staple in community..

Good variety of plants and lots to choose from. Not to many hanging plants and the ones they did have where small and not to healthy looking. Customer service was bad no one greeted us at the store or asked if we needed help, didn't offer any advice or suggestions and the prices are way to high! $4.00 for a plastic spray bottle that you can buy at home Depot for one dollar. I've been to better places, wouldn't really recommend this place.

One year later update: All the plants I got from here are doing amazingly well!! I had bought a hydrangea and it almost doubled in size this year, same with a hydrangea and lavender I bought from here. The quality is amazing and 100% worth the price.

Huge variety and I had a good experience.

People who expect the same customer services and prices as pre-covid have no grasp on how hard it’s been to find staff as well as the cost of supplies/backorders.

Comparing prices to Home Depot who has a huge bulk buying power and had the means to buy their own cargo ships during covid isn’t fair.