All reviews for Weston Bros., Inc.

I've had my trusty Mitsubishi ductless AC units replaced by Weston twice now, having bought them from a different seller that bit the dust after eight years. This time, I went with new systems boasting 12-year parts and labor warranties at a great price. After shopping around and doing my due diligence, I was impressed to find Weston delivering top-notch service from start to finish - sizing the right units, securing interest-free financing, and expert installation. Their techs are incredibly professional, knowledgeable, and tidy. I'm thoroughly pleased with the experience and wholeheartedly endorse Weston for ductless AC solutions.

We had been patching up our old heating system for years when Michael came to assess the situation. He provided recommendations based on our updated needs, which led us to replace the entire setup, including two heat pumps and four indoor units. We also added a new unit in the basement that didn't have any heat or air conditioning before. The team's professionalism was impressive, with every person who worked on the house being friendly and courteous. They made sure not to leave any signs of their work after each day's completion, so it was like they were never there.

The team was happy to answer our questions throughout the process and involved us in decision-making whenever possible. We received regular updates from Joan, and everything was done on schedule without any unnecessary delays. The whole experience was seamless, with no extended waiting periods or vague timelines. Michael's team delivered exceptional service, making it easy for us to trust them with our home's heating system. I highly recommend Weston Bros..

I'm extremely satisfied with this company. They installed a split ductless system in both my home and my son's home. Michael Weston was always responsive to our needs and a pleasure to work with. If any issues arose, he was quick to resolve them. Even when there was an emergency at my son's house requiring immediate heat, Michael adjusted his schedule to help us out quickly. I highly recommend this company without hesitation.

The team from Weston installed a Mitsubishi split AC unit in my home. The technicians were highly competent and extremely courteous. They finished the job in one day with impeccable results, leaving everything spotless and well-organized. I would wholeheartedly endorse Weston for their exceptional installation work – top-notch electricians who did an outstanding job. My decision to hire them was a good one, as they more than justified the 5-star rating.

We chose Weston Bros after getting quotes from other companies and it was the right call. They met our expectations with a prompt and polished installation. Michael Weston was great to work with - knowledgeable, friendly and straightforward. He came to my house, took precise measurements and offered expert advice before completing the job. Afterward, he checked everything worked as expected. His handyman handled all the finishing touches, including repairs to siding, painting, patching holes in drywall and removing radiators, making the whole process smooth. The office team, led by Joan Weston, were efficient at coordinating schedules.

Michael has extensive knowledge of mini-split heat pump systems, going beyond just recommending the right systems for your home. He takes into account condenser placement to maintain a home's exterior appearance and understands how to minimize visual impact.

What sets Michael apart is his problem-solving approach, ensuring minimal disruption to the home during installation. His team conducts thorough surveys and checks in regularly throughout the process, followed by post-installation follow-up.

The installation and electrical work teams are highly skilled, efficient, and clean. As a "Diamond Contractor," Weston Bros offers an extended warranty that many other companies don't provide. After researching various options, Michael's package offered the best value overall. I strongly recommend Weston Bros; you won't be disappointed!

We hired Michael and his team from Weston Bros to install a split unit system that would heat and cool two zones in our old house, which has an attached brick architecture making it difficult to place units.

Michael was outstandingly helpful and easy to work with - he answered all our questions promptly and efficiently set up the installation despite supply chain issues. His rates were very reasonable, and he arranged for a contractor to do beautiful masonry work on the area where our old AC unit was removed.

Given the challenges of placing units in an old house, Michael came up with a thoughtful solution that met our needs. The installation team worked quickly and cleaned up afterwards. We also appreciated working with the office staff, particularly Al, who is friendly and helpful over the phone.

We're extremely happy with our new Mitsubishi system and highly recommend Weston Bros - it was a great experience from start to finish!

We needed a new air-conditioner in sweltering weather. The Westron Bros store team on Metropolitan Ave greeted us warmly, asking "How can I help you?" They efficiently found our old unit from 2007 and matched a compatible one for us. An installer was sent the next day and we were enjoying cool air with minimal hassle. Working with the staff and installers was a seamless experience.

If you're in the market for a new air conditioner installation, trust Weston Brothers without hesitation. The initial process was seamless - getting quotes, recommendations, and scheduling was effortless and enjoyable. The technicians, Alex and Sebastian, arrived on time, were courteous, knowledgeable, and tidy. Their work exceeded expectations, and I'm thoroughly pleased with the service. It's a wise investment that paid off in full measure. Having used Weston Brothers twice now, I can confidently attest to their integrity and dependability. They offer honest advice without any high-pressure sales tactics, making them an exceptional choice for homeowners seeking reliable assistance.

I've been a loyal customer to Weston Brothers for years and have consistently been impressed by their top-notch workmanship and staff's professionalism. Recently, they installed a Mitsubishi mini-split ductless heating and cooling system in my apartment, and it was just as seamless as expected. Michael Weston led the charge with his thorough assessment of the unit's layout and accessibility issues, presenting a tailored solution that addressed each concern. The installation team was exceptionally skilled and courteous, arriving on schedule, leaving the space cleaner than before, and executing precise measurements and installations efficiently. The office staff mirrored this excellence, offering helpful guidance and accommodation to meet my coop's specific needs within the given timeframe. Weston Brothers even provided electricians without me having to hunt for one, showcasing their comprehensive services. They're licensed, bonded, and insured, demonstrating a commitment to customer satisfaction.

We've been using Weston Bros for years to maintain our in-wall ACs, and they consistently deliver excellent service. The technicians are always friendly and professional, and their work is top-notch. Our latest visit was no exception - the two guys who came out were knowledgeable and efficient, doing a great job as usual.

I've been relying on Weston Bros for years, and recently had to replace my 40-year-old AC unit. Tara made the process incredibly smooth. Within a few days, Robert and Sebastian showed up and delivered outstanding work - efficiently removing the old unit, cleaning up, installing the new one, and providing clear instructions. I'm thoroughly satisfied with the outcome.

My experience with Weston Bros was top-notch. They installed ductless AC units in three rooms of my house. After getting quotes from multiple companies, Michael Weston's thorough inspection put my mind at ease that he had chosen the right equipment and installation method for my home. He communicated clearly and set realistic expectations for the job. His team was highly professional and completed the work efficiently within one day. The new AC units have been working well, keeping us cool with minimal noise. I'm very pleased and would definitely recommend Weston Bros to others.

I finally got around to replacing my ancient aircon unit, which had been stuck in the brick wall of my coop for 30 years. Friends raved about Weston Bros, so I gave them a shot. They delivered on their promise - no hassle, no fuss. The staff was super friendly and professional, and the installation was lightning quick. They even took the time to walk me through the necessary steps before getting started. Cleanliness was also top-notch, with a thorough vacuum of the floor afterwards. Too bad I didn't do this years ago!

I recently purchased a Friedrich AC to replace an old one, opting for a small business over the big box stores. When NYC's heatwaves hit, my new AC started malfunctioning, causing me concern due to my age and my dog Savannah's breathing issues. As a senior with limited mobility, I was anxious about finding a reliable repair service. I contacted Weston Brothers and was pleasantly surprised by their efficiency. Tara answered my call and arranged for a crew to arrive the very next day. Although they were unable to fix my AC, they replaced it free of charge with a brand new unit. I highly recommend Weston Brothers to anyone in need of an AC or heating unit, as I did. Their service exceeded my expectations, especially considering my initial worries.

I've had good experiences with Weston Bros. The staff at both the office and on-site technicians are consistently friendly and courteous. Finding a reliable company to service window AC units can be tough, as most only cater to central systems. Thankfully, Weston Bros is a hidden gem in Forest Hills/Queens - they get the job done without any hassle.

I'm thoroughly impressed with the service I received from Weston Brothers, particularly Tara, who consistently demonstrated exceptional professionalism and dedication to resolving my warranty issues. Her outstanding work has earned me confidence in their team's ability to handle all my air conditioning needs.

I recently had Weston Bros. install a ductless Mitsubishi system in my home, and I'm thoroughly pleased with the outcome. Their team, led by Michael, understood my needs and provided a solution that met both aesthetic and functional requirements. The installation was carried out efficiently and with minimal disruption to my property. The price was also competitive with other quotes I received. Overall, I highly recommend Weston Bros. for any HVAC work, as they deliver high-quality services at an affordable price.

I bought one of my two window air conditioner units from Weston a few years ago, and now they've come in to clean both units for the first time. The whole experience was fantastic - scheduling the appointment, phone calls, even the actual visit. The two people I spoke with on the phone were very polite and helpful. They listened to my needs and accommodated them; Tara confirmed the appointment and gave me a more precise arrival time than I expected. When I asked her to call when they arrived, she did. Johnny and Sebastian called as promised and showed up on schedule.

When I requested they clean their shoes before entering, they surprised me by bringing out booties and putting them on instead of removing their shoes. They moved the furniture away from the window, covered it with a drop cloth, and cleaned the unit thoroughly. When they finished, they moved everything back where it was. They answered all my questions, were kind, professional, and efficient. The air conditioners look like new again - I'm impressed.

We called them about our failing AC and they were friendly and assistive over the phone. We brought in our unit to have it checked at their location, but unfortunately, it needed repairs. Luckily, Tara was able to get us a brand new replacement - we're really grateful for her help. Still waiting on the shipment, hoping it arrives before another heatwave hits.

We were initially unsure about the right configuration for our space, but Weston took extra time to get it right, sending an expert to discuss and come up with a tailored solution. On installation days, the crew was reliable, tidy, and showed great respect for our property. The fact that electrical work was included in the overall cost was a big plus, making it a fair deal compared to other quotes we received. They installed a fully insured Mitsubishi unit, which has been a good investment. Overall, I'm extremely satisfied with Weston's service and would definitely use them again for future installations.