Reviews of local pros in Getzville, New York

4.9 based on 153 reviews Back to the listing
    1

    This company is 0 for 2 with us. My wife asked them to trim back a tree in our landscaping, which was growing into the house a bit, and a flowering tree in our back yard that was basically growing out of control and unshapely. The owner / manager (not sure what he was) said that all their employees were "arborists" and experienced in trimming trees. My wife has a background in landscaping, and insists she gave them clear instructions. Don't think we are "those" people who are never satisfied - usually just the opposite. The front tree located on our landscaping came out of it looking empty, uneven hacked up and outrageous. The back tree on the property barely looked like it had been touched. We called to let them know we were dissatisfied, but wouldn't let them come back, since the front tree couldn't be "restored" except by natural growth, and if they came back to do more to the back tree, they might butcher it like the front tree. We would never consider them again, or recommend them.

    Wanted to update this review. This business owner has responded that they didn't do work for us. The name (Latka) connected to this google account is a nickname, not my actual name, so they cannot contact us. In fact, they did do this work for us, and my review is accurate. To be fair, and with respect to their other favorable reviews, perhaps they "assigned" our job to a less experienced or less capable worker. When my wife complained about the problems with the job, the owner(s) did nothing, no response. We didn't ask for a refund, and fixing what the worker did was impossible.

    5

    Dmitri and his crew removed seven huge trees from our yard. They worked expeditiously and safely. They took care not to damage drain tiles, fencing, and the neighbor's lawn. They cleaned up as they went. They also came in with the lowest bid for the job. What's not to like?

    I was completely satisfied with the work. I have two more trees that will have to be removed at some point. When the time comes, I will be calling Life Tree Services.

    5

    I absolutely recommend Life Tree Services for any arborist needs you may have. Dimitri and his crew pruned several large maples and removed a handful of dead ash trees that were posing a safety hazard to my family. The team did a great job of communicating and adjusting throughout the day and worked safely, efficiently and professionally. They finished the job ahead of schedule and took care of some extra work without additional charge. I will be using the crew at Life again in the future.

    5

    I am very impressed by the service this company provided. Dmitri and his crew delivered a perfect job, and exceeded my expectations on every level. I had several high risk take-downs with zero damage. Post clean-up left my property looking as good as before this crew arrived. I feel like I was treated with honesty and integrity. I would highly recommend this company for any tree needs.

    5

    Noticed I had decay in a large portion of my large maple, that unfortunately made some big tree limbs a hazard over our home. The owner came out on a Tuesday and gave me several reasonably priced options and was not making an attempt to oversell. We opted with tree pruning, and within 3 business days the team was over. They cleaned up great too! Prompt and professional, definitely recommend!

    5

    My tree looks great! I needed it trimmed as it was growing onto my power lines. Dimitri was great and easy to work with, they came out and got the job done quickly after giving me the estimate. I would recommend

    5

    AMAZING SERVICE. I would recommend anyone to use this company for your properties trees. They are efficient, timely and courteous. I wish I knew about them over the years. They left my property clean and went above and beyond to accommodate. My trees look so much better trimmed and are already showing signs of new growth and filling in. I believe the trees will be so much healthier for the work they did. The removal was very easy and no damage to the rest of the property. The price was very appropriate for the service.
    100% , CALL THESE GUYS.

    5

    This is the company you want taking care of your trees. They removed a large tree and multiple small ones from my backyard. The crew was very respectful and professional. All my neighbors were impressed and made comments about how neat and safe this company was.

    5

    NEVER have dealt with a more customer service oriented carpet cleaning company. They stay on top of everything from then first incoming contact call I made to follow up after. Katie is the welcoming first line contact re: scheduling and is knowledgeable to address any questions. The tech JESSE was the most personable and qualified individual I’ve had to date in regards to knowing his “stuff,” and addressing my concerns. Carpet looks fabulous. As far as carpet cleaning companies go …Don’t bother looking elsewhere.

    5

    Rapid Dry guys were great! Very happy with the work Ray and Dale did in my home. They are very polite, respectful, knowledgeable and fast at the work to get it done right! I recommend these guys if you want the job done right! Also the management team I worked with, Jake and Alex are great and they do all they can to make sure everything goes smooth. Thank you Rapid Dry!

    5

    Rapid dry has numerous amazing services that I wasn't even aware of until recently. They just came out to clean the carpets in 2 rooms of my home. The entire process was fast, smooth and professional. Jessie and Princeston went above and beyond, they not only did a super job but were very friendly. I received a great deal and even better service. My carpets look like new again and I couldn't be happier. I would highly recommend Rapid dry !

    5

    We wanted to get carpets cleaned in our new home and thought it would be over a week to get them done, but after calling Rapid Dry we got it scheduled for the next day. Ryan and Howard (I think) were very courteous and professional, and explained things very well. We will be doing business with this company again. Thank you for a job well done!

    5

    I would and definitely will be recommending this company to my friends and family. Jesse was incredible professional and got the job done faster than I thought! I thought my sons room was ruined in our new house due to our dogs accidents but after he cleaned it - it smells brand new again. I’m absolutely thrilled! This whole experience was 5 stars - even to the rep, Katie, I spoke with who helped schedule the appt, and provided a courtesy service all within 4 days of calling. Thank you thank you!

    5

    Michael Smith did a great job on our rugs..love the machine used on rugs really gets down into rugs..area rugs turned out great. We will definitely use rapid dry again..rugs feel clean also...very happy with this company and reasonably priced

    5

    Troy was very friendly and did a great job cleaning my couch. I am in the midst of moving into my new apartment and he very kindly put my air conditioner in for me without me even asking. Thank you again Troy!!

    5

    Cody and Mike did an outstanding job refinishing my stair case! Thank you!

    5

    Troy arrived on time, very informative and professional. I had a large area rug, sofa and love seat cleaned, all look like new!
    Thinking of having him clean my hardwoods next.
    Would definitely use Rapid Dry again!

    5

    Brandon and his crew were amazing, would recommend to everyone

    5

    I recently encountered a plumbing emergency when a water pipe burst in my home late on a Sunday evening. I reached out to Rapid Dry, and I was thoroughly impressed by their swift and professional response. Troy arrived within an hour to assess the damage, providing a calm and efficient initial evaluation. The following day, Melvin promptly diagnosed and resolved the issue, demonstrating both expertise and diligence in his work. Additionally, their team adeptly managed related inquiries with my insurance, ensuring a smooth and stress-free process. Rapid Dry's integrity and commitment to service excellence were evident throughout my experience. I wholeheartedly recommend them for their reliability and high standards of professionalism.

    5

    Troy was so nice, accommodating, friendly and helpful. It was a pleasure to meet him.

    5

    Ryan was my service gentleman. Polite, professional and he took his time. I have had my carpets cleaned by other companies before, and they have been in and out in about 45 minutes. Ryan took his time went step-by-step and he was here for almost 2 hours. Very impressed my brothers look great, everything smells great. I think I found a good company to use.