HVAC reviews in Glendale, New York

服务态度很好

Terrible service from these individuals.

Encountered a driver from this company who caused an accident on the highway then fled.

"Excessive speeding, aggressive driving, and reckless behavior causing concern and alarm for safety."

Their driver recklessly cut the corner, putting our lives at risk with a close call to our young daughter.

I was severely overcharged and the problem I faced went unresolved. Avoid this business at all costs.

Got a decent spread of food and drink options along with some office supplies. The staff were friendly and accommodating.

Prioritizing customer satisfaction above all else. Focus on delivering top-notch service that meets and exceeds expectations every time.

A reliable business that prioritizes customer satisfaction, backed by a strong work ethic and dedication to active communication. Their commitment to service is unwavering, including on inclement days.

This company's staff are a complete breeze to deal with - they're the only ones for me when it comes to servicing my HVAC system. They're friendly, approachable, and more than happy to lend a hand whenever I need them.

BP Air's customer service is consistently excellent - they're prompt, courteous, and go above to meet your needs. The team at the office, particularly Lisa and Shaylinn, deliver top-notch support right away. Working with them has been a positive experience for our HVAC requirements.

I've consistently used BP Group's services over the years, relying on my preferred technician who shows up each time. It's not to say other technicians aren't capable, just that they don't meet my expectations. The level of professionalism and courtesy is unmatched - from initial contact to completion, I feel secure and confident. Technicians always arrive on schedule, and estimated completion times are consistently accurate. Their service has earned me a loyal endorsement, and I highly recommend BP Group for reliable HVAC work.

We had a disastrous experience with this company. Last year we encountered a major issue with our AC system - water was seeping into our floors due to a leak. The maintenance technician visited twice, concluding that the problem lay with our pipes. Based on their diagnosis, we made modifications to our home and discovered it wasn't related to our pipes after all. We suspected the AC unit was the culprit.

The situation worsened when our super arrived at the site and observed condensation buildup on the exterior of the unit and visible drips from the actual unit itself. They fixed the AC but only after we signed a new one-year contract. To add insult to injury, they refused to repair the damaged walls that had been compromised during their initial assessment. The aftermath was compounded when our hardwood floor suffered significant damage due to negligence.

In April, just two months before the original contract's expiration date, they reached out with an offer to sign a new agreement. Despite our efforts to secure commitments on fixing the walls and fulfilling maintenance obligations under our existing contract, their response dwindled to nothing. We strongly advise others to steer clear of this company at all costs.

We've been relying on them for HVAC services for years now. Their technicians are consistently courteous and respectful. They show up on time for appointments and keep us informed throughout the process. However, our experience took a negative turn when my colleague interacted with Miss Jessica. Her demeanor was brusque and dismissive, which was surprising given we weren't at fault. This behavior fell short of our expectations, particularly in her second week on the job – it made a poor first impression for her.

Ainsworth takes advantage by charging excessive prices and can't be trusted with repairs. They've failed to fix fundamental issues, instead hitting customers with substantial fees starting at over $2,000.

Josephine and John were extremely accommodating, scheduling my appointment on the same week I needed it. Their courtesy is greatly appreciated.

John embodies the city's spirit - responsive, courteous, and honest when fixing my Friedrich AC during its most unbearable week.

I highly recommend John's services - he's consistently provided top-notch, trustworthy work with a personal touch.

John did a great job fixing our appliance. The technician arrived promptly the following day after movers accidentally damaged it.

John exceeded my expectations - his in-depth guidance and thorough expertise made a huge difference. Even remotely, he took time to address my concerns, providing top-notch service that truly surpassed ordinary standards.

Here is a rewritten version of the review:

John Plaut connected our Friedrich window AC to our Wi-Fi system. What he did was quite complicated, and I'm not surprised they referred him to us in the first place.

To be honest, connecting these units can be a nightmare. Not everyone takes on this task, but if you need help with something more complex, these guys are worth considering.