Reviews of local pros in Glendale, New York

Great service. Real pros that do a great job. The carpets ended up looking like new.!

My favorite rug was almost destroyed by a flood in my house. It was saved by Kingsway / Long Island Carpet . From start to finish the process was professional and excellent.

My rug was delivered to a standard that exceeded my expectations. The rug backing was fully restored ( it was in bad shape before the flood) and rug itself was restored to its original luster.

The subsequent delivery of my repaired rug was excellent. The two gentlemen who placed my rug back in my dining room were kind, courteous and professional as well.

I got my precious rug back. Thank you!

This is a great company! Very professional every step of the way along with excellent customer service. And most of all, I have a VERY clean area rug. Thank you Kingsway.

needed upholstery steamed quickly. Kingsway gave me a quote over the phone and fulfilled the order efficiently and professionally.
I looking forward to doing business with Kingsway in the future.

My sofa has never looked better!!!! This was so easy to schedule (they were here 2 days later!) - they were on time, efficient, and professional, and my couch looks brand new! Highly recommend!!

I recently arranged for Kingsway to shampoo/steam clean the carpeting in the communal stairs and hallways for our co-op's five-floor brownstone and was *very* happy with the process from start to finish. Pricing was reasonable, booking the appointment was easy, and the technicians arrived on time, were courteous/professional and did an excellent job cleaning our very well trod carpeting. I highly recommend using Kingsway!

Spilled an entire large iced coffee on my beige rug- they came right away and the stain is gone! I have used Kingsway for several of these emergencies as well as preventative protective coating my upholstered chairs. I have 3 kids and it’s done the trick. Love them! The best!!!

I had a rug picked up by this company in early September. I was aware that it was an older rug, under a bed and in need of a good cleaning.
The customer service person Dorothy called me and spoke about alot of damage from moths. I was very surprised that my beautiful expensive rug was in such bad shape that she recommended disposing it. She was very curt. I requested and quickly received photos.
I was not told on the phone that the cost for disposal would be $80- and that the rug was going to be treated for moth infestation immediately at the cost of $80. I got back to Dorothy about 15 minutes after seeing the photos and requested that the rug be discarded. Minutes later I received an invoice listing all the fees.
I do not understand why all fees weren’t clearly explained on the phone during our first conversation. Dorothy was in a big rush to get off the phone. I don’t think I should be charged for a moth cleaning. I wasn’t given a time frame for responding to this upsetting situation and I think a15 minute response is reasonable.
It was a terrible customer service experience.
I have been a (Long Island Carpet Cleaner)
Customer for over 25 years.

Beware! They pulled a bait and switch. My family used this company a number of times under the name Fabricleen over the years, without any issue. It has been a while, but I pulled an old invoice and called them to clean a rug they had previously cleaned. They gave us a quote on the phone for the cleaning and offered an additional service for a couple of hundred dollars more. We agreed, but In fact, they billed us $100 more for the regular cleaning and $500 for the added service, not the $200 quoted on the phone.
Looking at an old invoice, the measurements for the rug magically changed from the last couple of times they cleaned it and of course that difference in size justified the inflated cost for the regular cleaning. The complany also failed to give us the 20% for the entire job as promised since it was booked during a sale.
It took a lot of subsequent arguing to get the 20% discount but it was on the inflated pricing! Also, they no longer call themselves “Fabricleen” and now call themselves “Kingsway”. When I asked wjo was Kingsway, I was told it was the delivery service. Only later did I find out from a salesperson that Kingsway is the new branding of an old company.
It is clear to me that They took advantage of my 98 year-old father. After they delivered the rug, we declined additional services like un- rolling the carpet, but they charged us for it anyway. What should have been a $500 job ended up costing almost twice that.
I have no idea what condition the rug is in since it is sitting here unrolled.
I suggest great caution when dealing with this company. They are not what they once were.

THANK YOU SO MUCH FOR YOUR TIME AND HELP WITH OUR FLOOR. YOU WERE GREAT!!!!

Excellent, reliable company of honest knowledgeable people.
I highly recommend them.

Not only did FabraCleen do what they promised, but they did it with tremendous professionalism and on time!

Terrific results (antique and moth-eaten rugs looked like new afterwards), clear and professional communication throughout (about options available; transparency about cost and refurbishing process). Great experience overall.

I am an Estate/House Mgr here in NYC and have been using Fabracleen for many years now in the homes I have worked in. I have also recommended them to many principals and other Estate Mgrs. Don't let their name fool you - they can clean or repair just about anything in a home environment. I have used them for the standard cleaning of carpets and related emergency issues i.e. nail polish on silk rugs or velvet upholstery etc etc but they are truly Jack-of-All-Trades when it comes to the home. Working in a huge loft with drapes 15' long requires scaffolding to do the cleaning as well as seasonal change out of the drapes - they have the scaffolding! And I rent the scaffolding from them for a reasonable fee when other repairs require such equipment. There is a lot of one of a kind marble and stone that they have repaired, cleaned, removed oil stains and more recently used a new product on an onyx kitchen island that looks so amazing that I am going to have the rest of the countertops done as well. Can't say enough good things about these guys - very professional, honest in their quotes, always show up on time, very hard workers and they always have a solution to a problem and on the rare occasions that they can't fix an issue they can usually recommend someone who possibly can. Always happy to be a reference for Fabracleen.

What a wonderful experience and exceptional service! Brian and the entire staff were very courteous and professional while in the home. They spotted small things that we had missed and took care of them. The workers were quite, discreet and wasted no time in getting the job done, a real pleasure to work with!

I had an incredible experience with the Fabracleen team. They were extremely professional and went above and beyond what I had hired them for. My floors were a mess and additionally I ended up having issues with the grout on a number of my tiles. The team at Fabracleen made the floors look like new and spent the entire day at my home going above and beyond my expectations. Additionally, they fixed the grout on a number of the tiles. They spent the time to match up with what I had and did such a wonderful job that you cannot even tell the difference. The team was extremely polite and had a fantastic work ethic. I would highly recommend them and will certainly use them in the future.

Fabracleen fixed a large, deep crack in my kitchen granite. They first sent someone to look at the problem, no charge, and then sent a quote by email. They also gave me a time frame when they were coming and came on time.
To be honest, the initial time the job did not look right. I spoke to the company, who acted immediately. Lorne, who headed the job, was excellent. The final product looks great. The Fabracleen team was so professional and responsive and I would definitely work with them again.

Wonderful work and totally reliable company.
I have used them for years and have always been pleased.

Quick, efficient, was my last resort choice. Glad they were able to fix a portion of my stairs which seemed irreplaceable.

I have been using this company for many years. I am always satisfy with their work and professionalism. The prices are always fair.

These guys are the best work with them all the time David and Norma Jean know their stuff if you are in need of carpet cleaning stone or metal polishing these are the guys for you