Plumbing reviews in Hamburg, New York

Awesome place

Awesome place

Definitely the company for your sewer needs

Excellent Service! Prompt, clean and fair priced. I would recommend this company to anyone!!!

Angle came out found broken pipe crew came out dug sewer and inspected same day! Backfill and now problem solved ty

Great plumbing company, cleared a clog that other companies tried saying wasn't possible and wanted to replace a huge segment of pipe.

Great Job guys! Thanks for your quick response and taking care of our Plumbing issue. And keeping everything clean in our home!

Great company
Respond Ed to my emergency in 30 minutes
They were professional and had fair prices
I have found a new plumber

Just can't say how pleased we were with these guys, efficient, friendly (loved that they were jovial while working in some lousy weather), and not just professional but genuinely cared about our property and needs! Thanks guys!!

Masking my name so I can't be retaliated against. Told me he would show up and had my cancel my appointments to be here for him. Said he would call early and tell me when to expect him. I had to call him back because the call never came and when I did he said "sorry we don't go out that far, I should have told you". Then he said he would send a card for my trouble. Terrible service, can't rely on what he said as well. If I could have posted a ZERO star review I would have.

Called out for a service call on a weekend. This went OK so we decided to have them install a sump pump and battery backup and replace some piping and re route sump pump discharge to storm drain.

Work was not performed as planned, pipe was not re routed. They also made off with an older but functional sump pump, a pipe and very like the sazall I can't locate. 2 of the items they did return.

They fixed one issue and caused a bunch of headaches otherwise.

We had a backed up drain in our basement and called superior plumbing. When the technician arrived he immediately began telling my husband that our problem was "most likely" caused by a broken trap and that he would be able send over a crew to have it fixed within the next day or 2 for "only" $4500. He told us they had been seeing that problem a lot due to the weather we've have this winter... Mind you he told us this as soon as he arrived before he even looked at anything! He then asked to use our restroom, came into our home and never took his dirty boots off, used our bathroom and didn't flush since we were having drainage issues. GROSS, I was appalled that a "professional" company would track mud/sewage into my home (mind you I have a toddler and a baby running around), use my toilet when we were having drainage issues and then not flush! He then went outside (never did go in the basement) simply looked down our sewage vent with his flash light and sure enough it was as he suspected, the trap was broken. He then came back into our home and tried to further sell us on the problem telling us not to call other companies for a second opinion, we obviously declined and will never call this company again!

I wouldn't trust a doctor to diagnose me without thoroughly assessing me. I wouldn't trust a mechanic to diagnose a problem with my car without even looking at the car. And I wont trust a plumbing company who is quoting me $4500 for a problem when they haven't even looked at a thing...

The next day we had another company come over and they found the problem to be a clog caused by baby wipes on tree roots!!! They snaked everything, sent a camera down, fixed the problem, AND gave us a warranty, all for around $200.

I normally never write reviews, but I was so appalled by this company that I felt it was necessary...I hope this review saves someone from a very unnecessary and costly repair!

My regular plumber was booked for weeks and we had an emergency. I called Superior, and the phone was answered on the second ring. I had left many messages to other companies, but this was the first one I called that actually answered early in the morning. Within an hour he had someone here to give a professional estimate. The estimate was fair and he indicated the work could be done the next day! Due to weather, we delayed one day, but the work was completed within 48 hours of my initial phone call, which was greatly appreciated! The crew, including Angel, were professional, prompt, and respectful to me, our property, each other, and my neighbors! I had a completely positive experience and would recommend them without reservation!

Called Superior Plumbing and did not regret.
Count on them to do the best work and install the best materials. They do it right the first time cause they don’t want to be called back as much as I don’t want to call them back. They worked around my schedule as well. Thank you

We were extremely pleased with the service and the quickness with the response from Superior Plumbing when I called them with an issue with our sewer backing up. The staff was great from the dispatcher to the gentleman who came out to the job. They explained everything in detail and answered all our questions. I was very pleased when I used them before and will definitely use them again with all my plumbing issues.

Called Alex due to an emergency leak in our laundry room, he was out to the house within hours and quickly and easily rectified the problem. He was very patient and looked at a few other things while he was at the house. Very knowledgeable, friendly, and patient. Thanks for what you do!

Great service very professional

Good job reasonable prices.

I would highly recommend Vio plumbing they did a great job!!!!

Great, friendly, professional service. And, quite a speedy response, too. They are very knowledgable.

They were so unprofessional and inconsiderate. I tried calling to rectify the situation and never received a call back.