HVAC reviews in Hawthorne, New York

Jordan & Tim are top notch, always a pleasure do deal with.

Great resource for HVAC contractors. Tim and Jordan are a great asset to the company and very knowledgeable and helpful. Highly recommended

LENNOX finally opend a Parts Plus Store in Hawthorne, NY that has been long time awaiting.
Tim and Jordan are top shelf, they both have excellent work ethics and truly go the distance to help, assist, guide, inform, and resolve the tasks that I have presented them with. Lennox opening this store locally with Tim and Jordan on the team is the best strategic decision made. The time given to provide personal attention, along with accurate parts and equipment availability as promised brought me back to LENNOX.
The Service Provided At The Hawthorne Store Truly Sets Them Apart From The Rest In The Area.
Thank You For Your Commitment, Assistance, Dedication And Reestablishing A Sense Of Partnership.

Exceptional service, top-notch products, and a treasure trove for all your supply needs! This Lennox parts plus exceeded my expectations in every way. Jordan and Tim are phenomenal on what they do, couldn’t ask for a better duo. Anytime I need any Lennox parts they’re my go to. Great job guys, lifetime customer!

I have never received such poor service from any provider. this company has had my heating unit in their possession for over a week and has not returned any of my phone calls. The temperature is in the single digits and I am still not getting any attention. This is an outrage.

Phil and his techs did a great job on a recent Furnace install. Techs were careful and kept a very clean workspace while doing the job. A+

Adam & Phil helped me BIG TIME! I own a local body shop in white plains, NY. Had 2 different companies come out to fix my heat, after many hours & about $500.00 still no HEAT. A friend gave me the number to AP Mechanical.. Within 2 hour they were there, About 20 mins & 125 bucks, DONE DEAL WE HAD HEAT! Never a problem again!!! GOOD GUYS Thanks Again......

We have used Keep It Cool for over 20 years and have only high praise for them. We know we are getting quality and trusted work from Mike and his team.

I have been having challenges with my heating system and tried other companies to fix my furnace and each time the problem gets worse. Anyway, I called Mike and he explained to me throughly what my issue was and send his foreman over to work on my Heating system. I am really grateful for the honesty and the good job that his workmen did. Just want to say. Thank you!

An expert on all matters relating to Residential & Commercial Central Air, AC Repair, Refrigeration, Heating & Eco-Friendly Units, Keep it Cool Owner, Michael McCarvill is one of the most sincere guys youll ever encounter. With over 25 years experience under his tool belt, Mike is a stickler for detail, hands on for every job & his estimates always detailed & accurate. When it comes to installing your business or homes circulatory system, go with a guy who has the precision & integrity of a surgeon.

We had Mike and his team install our new HVAC system a couple years ago. On Saturday, right before a heatwave, our A/C stopped blowing cold air. I contacted a couple HVAC companies to come out, and a different company came out to service the unit. They said the compressor went bad, and I could replace it next week for $1600, or replace the whole unit tomorrow for $3200. I emailed Keep It Cool on Sunday morning to help us, since they knew the unit and had the warranty information. Mike called us right back and I explained the symptoms and and said it was probably just the capacitor and he could fix it first thing Monday since he was on a trip currently.
Then he texted an hour later, saying he could stop by on his way home from his trip in 30 minutes. Mike and his son were at our house same night, 8:30 PM Sunday night, working by flashlight, and swapped out the capacitor just like he had said it was. Not $3200 new unit, not $1600 new compressor, just a $10 part the other company missed/ignored. My wife and newborn had cool air again thanks to Mike caring enough to help!

I previously had very bad experience with other plumbers. My hot water tank stopped working after a previous plumber did work on it last year. One of my family recommended Keep it cool because they did a good job on one of their buildings. I called the company and they assisted me when my hot water tank stop working last year. I was happy with the excellent service provided.
This year when my pipe broke due to freezing temperatures I didn’t hesitated to call him. They responded quickly to my urgent need and came to my house and repaired my pipe. I am truly grateful and happy customer for the good work they have done for me 😊

Had a wonderful experience with Mike and his team. They replaced all of my homes ductwork while I was completing multiple construction projects. The team was meticulous and detailed with the install, all during a heat wave. They worked quickly to get my airhandler back up and running and Mike was consistently detailed in his communication and took calls on the weekend to answer all my questions.

This is a very seasoned team and I would highly recommend them for all your heating and cooling needs. A+

Rocco, Latoya and Nick are the best. They always helped me get what I need for our customers

Great service, knowledgeable staff and friendly, professional atmosphere.

Latoya is awesome

Very slow
Lots of products
But the staff is less that helpful

Very bad service you call them 100 times no one answers your calls and you have to wait for them 2 hours before they service they give you rung things i yell never bay to this store anymore……

The worse customer service ever!
They never pick up their phone in the store, and if they pick up, be ready, they will hang up on you and will never call you back. This happened to me TWICE, with the same lady! Very impolite and unprofessional.

Great place! Staff very nice and extremely helpful. They matched the part l needed with no problems. Definitely recommend this location!

Very helpful staff... they'll go above and beyond to get what you need!