Window Installation reviews in Henrietta, New York

They never showed up to give us an estimate..guess they don’t need new business

Great windows and great install!

very unethical treatment of their help. after placing previous negative detailed post, somehow it just disappeared !

Owner should reshoot the commercial and polish his shoes. Or just get new ones! Looks like a bum.

Excellent products and services! Highly recommend!

I would never refer Window World, they are unprofessional and their customer service is the worst.

Thank you for your comments - so glad they never called me back after I left a few messages. I'll go with another company. Thanks

Affordable and good quality. With a lifetime warranty, no worries! I'm happy with Window World

Had this guy come over,what a hassle to just email that quote.First,said that the email didn't go through.Then left him a message.Then had to email him and let him know how unprofessional he is,just trying to play the game.Keep your quote we were better off.BAhhh!

They took a deposit from us months ago and now they ghosted us. If you check out Yelp this is a scam they seem to pull with a lot of customers.

Good luck getting ahold of Kristine Milks. Never responds to calls or texts. Wasted my time.

Everything went well...

Never returned phone call regarding window problem on their install. The warranty was a mere figment of imagination.

The WORST customer service I've ever dealt with. No followup... I have to call weekly and just hear more runaround. I have been waiting for my windows for almost 9 months ! GO SOMEWHERE ELSE

We had to pick up a replacement window pane because the one the installed 2 years ago was defective. The associate at the store was very friendly

Wasted an hour of my time doing an estimate all to never get a price, and the office doesn't answer the phone. If this is how you treat potential customers I'm scared of what you do to people who have given you money down, or need service after the sale

SCAM ALERT. I was given a quote. I signed a contract and paid half. It's been six months and they aren't answering my calls. Stealing from hard working families.

They were wonderful. Very thorough and cleaned up after themselves.

I had 4 windows installed today. My installer Carmen was very professional and did an excellent job. I am very happy with the windows and my installer Carmen. Thank you Carmen.

I had Window World replace almost all my windows. Their prices are unbeatable and the product is top notch. The salesman and installer were also excellent

Their TV ad is misleading and deceptive. Notice how his weight is shifted and his stance is shifted when standing on the prearranged window, the window with the cross members built into it.
This TV ad is pure trickery meant to fool the public. If this company will fool us on TV why should I believe their products are any better.
For me their TV ad equals a NO purchase from these clowns!!