All reviews for Petro Home Services

I called Petro Home Services when my air conditioner started running warm, expecting prompt assistance. Their scheduling process was efficient, with an appointment scheduled for the following day. The technician arrived on time and demonstrated impressive expertise in diagnosing and repairing issues.

He initially fixed the problem but also made it clear that my aging system was prone to similar issues. Five days later, the issue recurred. Despite being a Sunday afternoon, Petro offered me the option to schedule service for that same day or Monday. I opted for the afternoon appointment, and the technician returned with a suggested solution: replacing a part.

Two days after the initial return visit, the first technician arrived early in the morning and completed the replacement. The result is that my air conditioner is now functioning properly and well-maintained. Having used Petro before, I've consistently been satisfied with their services. I highly recommend them – they're reliable, knowledgeable, and trustworthy, with a transparent approach that avoids any exploitation.

Last night my heating and boiler stopped working, but a service call was promptly made and technician Tim arrived within an hour to fix the problem. The 24/7 service is impressive - quick and efficient. Tim was friendly and knowledgeable, explaining everything clearly and thoroughly. He did a great job.

Booking an appointment was quick and hassle-free. Despite it being a Sunday, the technician arrived within a reasonable timeframe. A specific time slot was provided, but they showed up earlier. The tech was courteous and knowledgeable, answering all my queries confidently. They left the area tidy and everything functioned smoothly. Having used Petro for years, I'm impressed with their service and will continue to recommend them.

I had a major water crisis on Sunday, but lucked out with super quick response - got a technician in just hours. He fixed the issue in under 30 minutes and offered some useful advice on maintaining my boiler room too. The service was top-notch. The operator I spoke to was friendly and efficient, even managed to squeeze me in quickly despite it being Sunday. The tech himself was fantastic, and I also really appreciated Petro - a great job overall!

I'm extremely satisfied with Petro Plumbing's service. Scheduling an appointment was a breeze. Before the technician arrived, they gave me a 30-40 minute notice call. The total cost of the repair included the service call fee upfront. I appreciated that the technician came prepared with the necessary parts and explained his plan before starting work. He provided a quote from their book for the repair price (parts and labor) beforehand. After completion, he showed me what was done. The tech was friendly, professional, and courteous throughout. I'll definitely use Petro Plumbing again and have already recommended it to others.

We've been loyal customers for over a decade and recently had an issue with our burner that required attention. We were pleased to receive a prompt appointment, which was a welcome relief. I'd like to express my gratitude again to Louis B, the technician who visited us. He demonstrated expertise and courtesy throughout the process. The job proved challenging due to its tight space, but Louis tackled it with care and thoroughness. His attention to detail gave me confidence in his work and made me feel at ease. He also took extra steps to minimize dust during the repair, which was greatly appreciated. His excellent service standards warrant recognition.

As a long-time customer, I've stuck with Petro Home Services due to their exceptional reputation and reliability. The staff is consistently courteous, friendly, and prompt in addressing my needs. The technicians mirror this standard of excellence. Over the years, I've never encountered an issue that wasn't resolved swiftly and efficiently.

Their services for heating and central air conditioning are equally impressive. I highly recommend Petro Home Services to anyone seeking top-notch customer support and expert technical expertise.

I've been getting regular oil replenishments since winter started and both the service and reps have been excellent. The representative who did my tune-up was particularly great, answering all my questions patiently and showing genuine knowledge. For oil replenishment, Petro has always delivered - I never worry about running out of oil when it gets cold. They seem to know exactly when our levels are low and show up promptly to top us up. Their reliability is impressive, especially considering how they manage to gauge our needs without me telling them. Overall, I highly recommend Petro and give them a perfect score.

I've got to give credit where it's due - Petro Oil on Long Island delivered when it counted. If you're looking for a full-service oil company, look no further than Petro. The real standout here is their boiler mechanics and plumbers - they're top-notch professionals who genuinely care about their work.

I've been seeing these guys do tune-ups for years, and I can attest to their quality. Recently, I had the pleasure of working with technician Patrick (659) from Petro Oil, and he truly impressed me. He took the time to explain everything, offered valuable advice on my old steam boiler at home, and went above and beyond.

I'm sold on Petro Oil - they've got it down pat when it comes to taking care of their customers. They respond quickly, even on holidays, and offer competitive pricing. Sure, prices can be a bit higher if you don't lock in a service plan, but it's worth it for the peace of mind.

My family member has been using Petro Oil for 26 years, and she's just as grateful as I am. In short, why would I ever go elsewhere? They've got it right - quality people doing quality work, with a commitment to their customers that's unmatched.

I've relied on Petro Home services for over two decades, experiencing multiple emergency calls in various weather conditions and at odd hours. They consistently respond promptly and resolve issues efficiently. Each year, they review my contract outlining pricing and service options, providing me with choices to select from before sending a copy to my records. Throughout this period, I've never felt the need to seek alternative oil services. Their reliability and personalized approach have earned their recommendation, which I wholeheartedly endorse.

Prompt service has been consistent - even after switching to Petro. Their help is always on hand. When the system failed, they arrived quickly to fix the issue before I'd have frozen in the cold, proving reliable support from a company with its roots at Rite Oil.

I've been loyal to Petro for heating oil since over two decades. Occasionally, I'd use another company for a season or so, but always came back to Petro due to its top-notch service and expertise in heating oil systems. They meticulously maintained my system, documented every detail of the services and repairs. The technicians and customer support teams are incredibly friendly, accommodating, and responsive to my needs. While their pricing might be slightly higher than some competitors, their professionalism and prompt response times make up for it – they truly excel in supporting customers like me.

We were fortunate to have technician Patrick visit our home, addressing our water heater issue swiftly and with expert care. The premium service option proved invaluable during this emergency, far exceeding its cost. Extremely satisfied with the experience.

I've never encountered a company as responsive as Petro. After leaving a review, I was hit with multiple follow-up calls that addressed every single one of my remaining queries in detail. Their level of customer care sets the standard for how services should be handled.

I've been a loyal customer for over two decades due to their reliable service. Yesterday's experience exceeded my expectations. A technician (Tech 278) visited our home to diagnose the issue and provided clear instructions on how to proceed over the next 12 hours to ensure the problem was resolved. Before leaving, he asked us to text him an update by morning. This level of attention to detail and follow-up is what sets them apart from other companies. The extra effort shown is evident in their commitment to customer care.

We've been relying on Petro Home services for years. The recent oil burner maintenance performed by technician Steven Nelson was outstanding. He demonstrated exceptional expertise, professionalism, and a friendly demeanor that's rare in this industry. Unlike most interactions, I found myself engaged in conversation with him, thanks to his clear explanations and pleasant nature. Typically, I don't engage with technicians, but Steven's kindness and knowledge made the experience enjoyable. His performance is a testament to what makes a great technician. If all customers could meet Steven's standards, Petro Home services would likely see a surge in satisfied clients. Steven's commitment to excellence is commendable, as is his ability to connect with customers like me.

I'm grateful for Petro Home services. Their prompt deliveries consistently meet my expectations. The staff, both in person and over the phone, is exceptionally professional, kind, and courteous. When our basement flooded, they arrived at our doorstep before I even hung up the call. They facilitated communication with necessary parties to handle restoration and cleanup. Choosing Petro as our oil and home service provider was a great decision. Thank you for being a trustworthy and dependable company that we can rely on.

I've had a contract with them through Heat USA since then. On a Monday afternoon at 11:30 AM, my boiler suddenly failed, leaving me without hot water or heat in the house. I urgently needed assistance, which they promptly provided. The technician who arrived was named Duke, and his service exceeded expectations - he was friendly, tidy, and showed great respect. Not only did he fix the current issue instantly, but he also resolved a previous problem that other technicians had struggled with, completing it in just 15 minutes. I booked the emergency service online and was thrilled to see them arrive within two hours. What impressed me most was Duke's kindness - his demeanor put me at ease. Overall, my experience was excellent, from start to finish.

We had an excellent experience with Tech Rich - he was highly skilled, courteous, and got the job done quickly and efficiently.

Anthony was the technician who came to fix my issue. He's thorough and clearly takes pride in his work. My old boiler was clogged with dirt and grease, but he thoroughly cleaned it. He also replaced the filter, cleaned the unit, and installed a new part - all of which exceeded my expectations. I highly recommend Anthony; he genuinely knows what he's doing.

We've had a long history with this company - they've been serving us since 1984, and before that, their predecessors when we moved in back in 1976. That says it all about the quality and dependability you can expect from them. We're not looking elsewhere.