Reviews of local pros in Hillburn, New York

Had them come in for a post eviction cleanup. Excellent job, detailed, thorough. I will look to have them do another property soon.

Rabi was outstanding from start to finish. He came out to address a leak from our attic AC/heat unit and resolved the issue promptly and with great attention to detail. What truly set him apart was how thorough he was. He carefully assessed the situation and explained everything in a way that was easy to understand. He also provided practical guidance on how to properly maintain the system and prevent future issues. Professional, knowledgeable, and genuinely personable, Rabi made what could have been a stressful situation feel seamless. We couldn’t be happier with the service and would confidently recommend him to anyone.

Made my appointment online in the morning when I discovered my gas furnace was not firing. I was able to make a same day appointment. I received a call from a customer service representative telling me the technician would be arriving shortly. It was followed up with an email. Dave arrived within the scheduled time period. He quickly diagnosed the issue and provided me with the exact cost to make the repair which could be done the same day. I felt the cost to get my heat back up and running was reasonable, so he made the repairs. He was polite, courteous, and professional at all times. I have used Gold Medal before and would likely call them again if I have any issues with my HVAC system.

The technician was very polite, considerate, thoughtful, and professional. He explained the service he provided, made certain that he cleaned the hot air system as needed, and properly checked the essential serviceable items.

The service was included as part of the original equipment purchase. The cost for the part installed was excessive.

Appointment set up was easy. Tech came out was very knowledgeable and checked everything to make sure all was good with my water heater because I didn’t have hot water. He was very thorough and even called me after he left to double check something he saw in the photo he took. I would definitely recommend Gold Medal. Melba

I chose from the Angi App the Gold Medal Service company to have my home furnace annual servicing done. From start to finish from my first contact to schedule my appointment by phone the service was informing and excellent.
The Very Best and Beyond Excellent in every way was my experience with my Service Expert Rashaan Hunter who came to my home to service my furnace. He was very pleasant from the moment he came to my door and introduced himself and throughout the service visit. He took the time throughout the service visit to explain to me everything. He was patient, kind and extremely knowledgeable when answering all of my questions. This was so reassuring, which meant so much to me. Since my husband of 30 years (who had worked at Home Depot for 17 years and was amazing at home remodeling and repairs) had unexpectedly passed away, I so Extremely Appreciate a Service Expert Profesional like Rashaan Hunter.😊
Since I have had several surgeries and am currently awaiting one for my lower back I was unable to physically access my basement

Zack from Gold Medal Service was outstanding. He came out to perform maintenance on our furnace and was professional, knowledgeable, and incredibly thorough from start to finish. He took the time to explain what he was doing, answered all of our questions clearly, and made sure everything was running safely and efficiently before he left.

It’s not often you meet a service professional who is both technically excellent and genuinely courteous — Zack is both. We feel confident heading into the colder months knowing our system was serviced so carefully. Highly recommend Zack and Gold Medal!

The Gold Medal salesman was nearly impossible to get a hold of throughout the process—sometimes disappearing for days and not responding until I called the office to get him to call me back. He also sent me the wrong information and quotes multiple times.

We finally finalized the deal and install date, and at first everything seemed fine—until two days later. My house started heating up, even though the thermostat was set to 74. I went outside and found the condenser completely off, soot on the panel, and part of my siding melted. I shut off the breaker and called Gold Medal immediately.

A technician didn’t arrive until 9 PM, told me it wasn’t a fire risk with the breaker off, and said the office would follow up. The office scheduled and then canceled my next appointment, saying it needed to be handled by their install team. Hours went by before I had to call again. Eventually, they sent a senior technician who found a refrigerant leak and major electrical mistakes in the install. He fixed the refrigerant issue and cleaned up the mess, but told me a third-party electrician needed to fix the wiring.

Despite being told I’d be contacted “asap,” I waited another day with no call until I followed up yet again. Finally, on day three, an electrician came and repaired the wiring. Since then, the unit has worked fine—but the entire process was a nightmare.

I paid in full on install day, yet I spent three days chasing down updates, without AC, during a heat wave. Gold Medal couldn’t coordinate their own people, and I was the one constantly following up.

If you want something installed correctly the first time and without all the headaches, I would not recommend Gold Medal Service.

I had a whole new Daikin 2 stage hvac system put into my basement and attic today. I had many techs working on the installations (attic, basement and outside on the 2 AC towers). They all did a super good job and were very very nice and kind. My home is so nice, warm and cozy now. I will always use Gold Medal Services.