Reviews of local pros in Jericho, New York

4.9 based on 68 reviews Back to the listing
    5

    Michelle and the crew, Billie, Eddie, Jose, and Dylan were very professional, addressed all of our questions and concerns. Thank you for being very mindful with cleanliness.

    5

    ServePro was there for me when I had a burst pipe on the 2nd floor of my house. They came immediately and reassured me everything would be taken care of. They were empathetic and handled everything from start to finish in an efficient, professional manner.

    5

    Greatly appreciate the effort and support to get our home back in order after a flood. Dan and his team - especially the painters - should be your first call if you need any restoration work.

    5

    Matt, Sean, Bill, Kevin and Eddy were absolutely fantastic. Their service was efficient and professional. Overall, a top-notch team who made the entire experience seamless and stress-free.

    5

    My toilet was running and leaked all over my bathroom on the second floor, down into my foyer and to my finished basement. I was so worried but when Servpro of Patchogue showed up they were great. They practically held my hand the whole time. They got to work as soon as they arrived. I was so impressed with how they took care of my home by putting down protective covering out to the door they used to take out the wet material. Jose and his crew cleaned up all the work they did and I think my house was cleaner then before my toilet leaked. I would certainly recommend Servpro of Patchogue for anyone in need. They were great! They came back each day for a few days to make sure everything was ok. Above and beyond!

    5

    All staff were very professional, knowledgeable and helpful. They were able to help my family through what could have been a very stressful time. I highly recommend using this Servpro for any restoration services needed due to an emergency. My home was completely restored to what is was before the water damage I had due to a pipe bursting.

    5

    Rich was wonderful to work with! We had to get an estimate for mold remediation during the sale of my uncle’s house. Rich looked over the mold inspector’s report and arrived on time for the estimate. He promptly prepared a mediation report and was so helpful. I will definitely use Rich again in the future!

    5

    I am so pleased with the services Servpro has provided. Everyone I've dealt with has been courteous and professional. They came within hours of my call and started mitigation the next day. Kevin was helpful and reassuring. Rich P and Sean were conscientious and thorough in their work.

    5

    There are not enough words to express my gratitude to Servpro for all of their help in restoring my home from major water damage. They helped us every step along the way and kept us calm with their kind words and knowledgeable advice. Kevin brought Bill, Matthew and Ed to our home to start the process. I was so depressed that first day, but the crew had me feeling optimistic about the outcome very soon. Interactions with office staff were outstanding as well. They were kind and caring every phone call. Abdul was amazing in organizing and supervising reconstruction process. So professional and knowledgeable and made sure everything was not overlooked during the process. I am forever grateful that Servpro was assigned to us for this issue, they treated us like family!

    5

    I love these guys! I had a pipe burst in my home that caused bad flooding, my wife and i were panicking. Thankfully, a friend of ours recommended ServPro and they got everything fixed up! Everyone was super polite, especially Lindsay, and very professional. Inn the end our place looked better than it did before the accident!!

    5

    This SERVPRO team was quick and efficient, and made sure I was educated on what was happening every step of the way. Our Cesspool backed up into our basement and they responded same day, within the hour. They handled our catastrophe beautifully , and we are very pleased with how painless they made this whole ordeal. Will absolutely be using SERVPRO of Oyster Bay again in the future !

    5

    I had some questions going in, and the friendly staff made them easy to answer. They patiently addressed my inquiries and clarified any points I didn't understand. Their knowledge reassured me.

    5

    Water was accumulating in the hallway when I woke up due to a pipe leak. They arrived at my residence in a few hours after I called. They discovered the water damage in time, but it could have been worse. We are extremely grateful.

    5

    We needed biohazard cleanup following a trying family situation, but we weren't sure who to call. The team arrived professionally and avoided exacerbating the already dire situation. They handled everything with tact and silence.

    4

    My building had experienced vandalism, and I was now dealing with a challenging odor issue. The odor removal experts showed up on time and applied potent treatments to get rid of the stench entirely. In order to restore the environment, they focused on the underlying cause rather than just cleaning the surface.

    5

    Our garage caught fire, leaving us with damage all over the place and a strong smoke odor. The cleanup was surprisingly thorough and completed quickly. I didn't think the room would look that nice once more.

    5

    These guys arrived within a few hours after a pipe burst in my basement last month. Despite the severe water damage, they handled everything expertly. handled the insurance paperwork, dried everything out, and even assisted with moving some furniture back. I was genuinely terrified when I saw all that water, so I'm really appreciative of how fast they reacted.

    5

    Staffs are friendly and pleasely try to help their own customers.
    Good customer service.

    2

    I placed an order of three doors. Two were installed after a long time, but the third door was not installed because they shipped twice damaged doors. It's almost six months since I placed the original order and didn't get a refund. However, I am still charged and have to pay monthly to their credit card.
    I called the second time customer service and was told that they will resolve it. As a home owner I will never get anything from them. The store is in Jericho, Long Island, NY

    5

    Great job!

    5

    Excellent work highly recommended.