House Cleaning reviews in Mineola, New York

4.8 based on 187 reviews Back to the listing
    5

    Easy to schedule, gave prompt quote. They were honest and did a great job. We thought we were going to have to replace the carpet due to pet stains the housekeeper couldn't get out. But they saved the carpet and it looks like new! Thanks, Kim for all of your help!

    5

    Kim Caputo gave me incredible customer service! Very responsive. The technicians cleaned a wool, difficult rug and removed oil and pet stains. I have never has such great results.

    5

    I call All Clean Carpet every few years to do a comprehensive cleaning and protecting of my townhouse. It's a big job and I find them to be very professional and responsive. The quality is very high. They keep records each time so they know exactly what I need them to take care of. A pleasure to do business with All Clean Carpet!

    5

    These guys are awesome! Been using John and his team for years for both routine cleaning (they come about every 6-months - we have a lot of white) and 'emergency' cleaning when a dog has an issue or a friend launches wine. (they've cleaned them all...them all!)

    The key to AllCleanCarpet is that they care. They care for and respect the customer, your home, and your belongings. Everyone is outstanding from the office thru the teams that perform the service. I've recommended them to friends and they have all been thrilled with the service.

    I have a high bar on providers that we use to maintain our home, I'm rarely thrilled. AllCleanCarpet, I'm thrilled.

    I love these guys! (John & Team, Thank You)

    5

    We have used John and his team for many years in both Southampton and Manhattan. They are magicians when it comes to cleaning. They always show up promptly, are professional, explain their process and then move forward. Most recently, we had a ceiling leak brown water on a white rug. John came out immediately and cleaned the spot, leaving no marks at all. I cannot say enough good things about the office staff as well! Always friendly to work with!

    5

    We had a bad spill on a white carpet over a holiday weekend. John was super responsive and had his guys there at 9am Monday morning. They did a great job, took out the stain and then helped me rotate the carpet before leaving. Have to love this level of customer service.

    5

    I have been using All Clean for over 5 years and could not be happier with their service. They are always on time and very professional, explaining options, providing guidance and making sure I’m satisfied. At their most recent service they successfully cleaned and removed stains in several places where our dog had “tummy troubles”, including a light colored runner. I highly recommend.

    5

    I have been working with All Clean Carpet for the past eight years. They have been servicing my clients’ high end furniture and antique carpeting. John is very knowledgeable and his office staff are so pleasant to work with. I highly recommend All Clean Carpet. I wouldn’t trust any other company to clean and care for estate furnishings.

    5

    This firm restored my faith in people. I inadvertently created a water stain in my sofa when I was cleaning it. The owner of this firm, after looking at photos told me that, in lieu of coming to my home - which would have entailed a mandatory charge- I should use a special solution that he had created specially for me - and which was free of charge. I followed his detailed instructions and the stain is largely gone. How many merchants do you know who would go to these lengths for a customer?

    5

    I have been using All Clean Carpet services for years. As usual the service was excellent. John and Luis arrived on time to clean my 13 stairs, the upstairs hall and 3 bedrooms . They were knowledgeable, professional, and extremely careful with my bedrooms furnishings. The carpet cleaning results were outstanding. I would highly recommend them.

    5

    Good Morning Kim,

    First of all, and most importantly, I must thank you and everyone on the All Clean Carpet team. I am thrilled with the cleaning that was done yesterday to my rugs and upholstered furniture. Jorge did a spectacular job. And, what a nice person he is! I could not be happier.

    I am hoping that you can email me a copy of the receipt marked paid so that I can submit it to my coop's management company for reimbursement.

    Much appreciated,

    5

    We had a red wine stain on our area rug in our living room. All Clean Carpet was able to remove the stain completely and at a very reasonable price. John and the rest of the staff are unbelievably kind, professional, and responsive. I highly recommend All Clean Carpet without reservation.

    5

    I've used All Clean Carpet a few times and am always blown away by their professionalism and skill. They were originally recommended to me by B&B Italia and they have not disappointed. Most importantly, they always somehow remove stains that I'm convinced will be the death of my white rug or couch. But they're also extremely responsive, helpful, and fast. From the person who answers the phone, to the person who shows up at my house, to the owner of the company, every single person is a pleasure to deal with. It's truly a rare treat to work with a company that does their job so well and is so easy to work with.

    5

    We hired All Clean Carpet to clean a few rugs and couldn't be more pleased with the results. For one of them, they performed a miracle that we did not even think was possible. When they first tried to remove the dark, heavy stains from this particular rug, they were not successful, but instead of leaving it there, they were undeterred. They said "we will try one more thing," and what followed was pure magic.

    5

    We used All Clean to help treat our rugs to protect against spills. Afterwards, our dog had an accident on the rug. We called on a holiday weekend and got step by step instructions on how to remove the stain. We were able to get it out ourselves without damaging the rug. It was amazing and we'd highly recommend John and team to all.

    5

    All Clean has done several difficult and seemingly impossible-to-clean carpet cleaning jobs for me over the years and has always astounded me with their excellent and thorough work. They were even able to clean and make silk rugs that I thought were lost forever (due to my aging dog who had accidents all over the apartment in his final years) look like new. I trust John and the All Clean team to recommend the best course of action because they care about and are always looking out for their customers’ interests. Thank you guys!

    5

    I have been using All Clean Carpet for nearly 20 years and they are nothing but perfect. I am able to reach them whenever I have a crisis and they are there to take care of it. Today I found that my dog had been sick all over my house, and they showed up a few hours later, and now it’s as if nothing had happened. They are the only carpet cleaners I would ever use. I couldn’t recommend them more

    5

    What a satisfying experience from beginning to end! The crew headed up by John were so professional, polite, and accommodating despite the strain of moving heavy furniture both at removal and reinstallation. Ultimately, the results for cleaning were beyond expectations! Every one of our 8 carpets returned sparkling clean and fresh! I’ll never call anyone else and highly recommend All Clean to my clients and friends. Thank you for a superb job!

    5

    About three years ago I had my carpeted stairs cleaned by a nationally-known carpet cleaning company. I figured I was in good hands. A young, inexperienced worker showed up and essentially did little more than soak my carpet. I called to complain and another worker showed up and did a little better job. Over the past few years, my carpeted stairs got more and more soiled. On the verge of replacing a perfectly good but dirty carpet, I heard of All Clean Carpet on the radio and decided to give them a try. I called and spoke to one of their very helpful staff and set an appointment for a cleaning. I stressed to them that the stairs were very soiled and I needed them to be thoroughly cleaned. Come the day of my appointment, the cleaning crew of three, including the owner John, showed up promptly and went to work on the stairs -- and they worked!! My carpeted stairs are now spotless and I could not be happier!! I will recommend All Clean Carpet to all and any of my friends to use for their rug, carpet and upholstery cleaning needs -- instead of the advertised nationally-known company who did a less-than stellar job. No comparison between a big company that sub-contracts out their jobs and a smaller company where the owner himself comes and does the hard work. Thank you to John, and the efficient office staff at All Clean Carpet. I look forward with confidence to using their services again and again.

    5

    I am so impressed with All Clean Carpet. Kim was incredible to work with -- so responsive, kind, and managed to book us for a next-day Fiber Shield for our brand new sofa and rug. The tech was not only on time, but early (!), which never happens in hectic NYC. He was professional, quick, and answered all of our questions. Kim kept us posted on our service along the way and even helped us make a deal on pricing. I'd enthusiastically recommend All Clean to anyone in the market for their services!

    5

    All Clean Carpet is THE BEST. Only carpet (and upholstery) cleaners I will use in NYC & Long Island. They work miracles, are well-priced, incredibly responsive, and fast. So friendly, caring and hard working. Cannot recommend them enough. Been using for twenty-four years!