HVAC reviews in Mineola, New York

This is literally the worst service provider I've dealt with in over 30 years of business. I cannot comprehend the totally lack of customer service from a firm that takes fees from a client and provides nothing in return.

I highly recommend Prime Mechanical. They are very thorough and have extensive experience in large scale mechanical equipment installations including industrial cooling towers and chiller plants.

Commendation for Prime Mechanical's Professionalism

Dear Prime Mechanical,

I wanted to take a moment to express my sincere appreciation for the exceptional service provided by your team. Your technicians have consistently demonstrated the highest level of professionalism and expertise in maintaining our building's HVAC systems. Their prompt response time, thorough inspections, and effective solutions have been instrumental in ensuring the optimal performance of our HVAC systems. We are particularly impressed with their commitment to customer satisfaction and their ability to explain complex technical issues in a clear and concise manner.
Thank you once again for your outstanding service. We look forward to continuing our partnership with Prime Mechanical.

Sincerely,
George D
Superintendent

Prime Mechanical is truly outstanding. Their team is professional, reliable, and knows the HVAC trade inside and out. From start to finish, the communication was clear, the workmanship was top-notch, and they went above and beyond to make sure everything was done right. It’s rare to find a company that combines this level of expertise with genuine customer care. Highly recommend Prime Mechanical for anyone looking for quality, honesty, and real results.

Great experience with this company, they really know their stuff.

I was left feeling frustrated and disrespected by the driver's behavior - they carelessly discarded waste from my property onto the street. This kind of disregard for cleanliness is unacceptable and suggests a lack of professionalism.

Poor customer service with a complete lack of respect or professionalism in communication.

Frank and his team delivered high-quality installations of HVAC and ventilation systems in our multifamily buildings and commercial spaces. The systems operate flawlessly with no recurring issues. Their diligence and attention to completion are notable strengths.

National Cooling is top-notch. I've dealt with new installs to emergency calls, and they consistently deliver. My plumbing company has had an exceptional relationship with them - reliable and quality work. I wouldn't hesitate to recommend them - they're the best in the business. Their service has earned my trust, and I'll stick with them for all my needs.

I recently purchased my house a year ago, only to discover a multitude of issues with the Daikin HVAC Split Units and Condensers. Despite multiple visits from various HVAC contractors, none were able to resolve the problem.

Lucky for me, I stumbled upon National Cooling Services, who took a comprehensive approach to diagnose the issue and implement a permanent fix. Their team excelled in communication, clearly explaining the root cause of the problem and outlining a plan to rectify it.

In contrast, other HVAC contractors I hired failed to identify the actual cause of the issue. The National Cooling Services team arrived with a crew, treated my home with respect, and worked efficiently.

Since their visit, I've experienced no further problems, and they've even offered to be contacted if any issues arise in the future. Their expertise and professionalism are noteworthy, making them an excellent choice for homeowners seeking expert advice on HVAC matters.

This company exceeded my expectations in every way. Frank V has been an invaluable resource for over ten years, transforming our complicated home system into something functional and efficient. His professionalism and punctuality are consistently impressive. When severe weather emergencies arose, National Cooling stepped in to provide timely assistance. Their approach is prompt, reasonable, and always with a focus on delivering excellent results. I'm thoroughly satisfied with this business and couldn't be more impressed with their dedication.

I purchased this house a few years ago, and the HVAC work has been top-notch ever since. The owner, Frank, is extremely knowledgeable and assisted me with any queries I had, making a positive impression from day one.

For reliable mechanical work, head straight to the source. Don't miss out on expert air source heat pump advice – specifically, ask about Cold Climate installations from a knowledgeable professional like Marc.

Avoid this company altogether - they'll schedule an appointment, but fail to show up. If you call to find out what's going on, be prepared for them to squeeze in a tech at your expense with extra fees. It feels like a scam. Save yourself the hassle and look elsewhere.

I've never had any dealings with this company, but I'm familiar with their building due to its location on the other side of the street. It has a rear alleyway and parking lot, which is partially used by a big fence that blocks off our entire block - forcing drivers to pull out onto the main road in front of the building. On the one hand, this creates a convenient solution for commuters. However, it also means that employees of the building park across the street from my house, and signs posted in front of my home prohibit parking between 9 am and 3 pm on weekdays. As a result, I usually need to find alternative parking spots further away from my own home, which can be inconvenient.

A very professional team handled the job efficiently, replacing the old equipment on a single day. They took precautions with drop clothes and step protection beforehand. The only difference now is that the air conditioner is working perfectly. Their service exceeded my expectations, earning my strong recommendation.

Don't bother with this company, they're taking advantage of customers whenever possible.

My mom passed away in March and we sold the house in October, so I asked for a refund of the unused months of our contract since it had renewed on July 30th. The guy who initially spoke to me said he'd look into it and call back with an exact amount, but now someone else is telling me no refund is possible because some potential services could have been offered during that time period. That's ridiculous! If you value your money, stay away from Dynaire - they'll take advantage of you if they can.

The staff at Dynaire exceeded expectations from start to finish. Mark, Lou, Linda, and the team showed impressive professionalism throughout the process. They arrived on time, were polite, and respected my place of worship. The customer service was exceptional, with prompt responses to any concerns I had. After installation, they checked in to ensure everything worked as expected. Their attention to detail and commitment to satisfaction are a testament to their expertise.

This driver is extremely aggressive and nearly hit my vehicle twice, displaying reckless behavior that's alarming. The old white male behind the wheel poses a significant risk to others, and I hope he wasn't working with this company at the time of the incident. His actions are unacceptable.

Exceptional.

Paul is the top-notch guy.