Appliance Repair reviews in Niagara Falls, New York

Terrible rip off, it was $400 for a repair man to reconnect an existing wire. 5 minute job

On time, personable and very helpful in solving the problem.

Great technician, very helpful with my problems

Excellance service and knowledge. Thank you Brett

On time, very polite and knowledgeable.

Conrad was very polite and did a great job explaining everything to me.

Professional and caring. Took time to show and explain problem

Patrick was great! Knowledgable, explained what he was doing and what was wrong. Addressed all my concerns. Had the parts with him. Very personable. Knew exactly what he was doing and had 30 years of experience. And, he cleaned up after! NOW, this has nothing to do with Patrick, THE LABOR COST WAS OVER $300!! WTH?? He wasn't even here an hour! This is ridiculous. Now I understand why people call repairmen by word of mouth instead of who's in the book. Incredibly overcharged. Patrick gets 5 stars, Sears gets 1 star!!

Patrick was very friendly, knowledgeable and efficient. Repaired my oven quickly.

Patrick was very knowledgeable and made the whole process so much easier!

The technician did a great job repairing he gets a five star.,but I gave 4 stars because we. Had to wait one month to get service technician out to the house they kept scheduling a different technician then husband had to take off of work 4 times only for Sears to cancel our appointment over and over again finally technician Kevin came out thank you Kevin Well this is ab update three weeks later still leaking water all over so Kevin you get a one star because you did not fix the problem and now I have to talk to a Stupid AI that Sears uses and it ,and Sears you tell me how do you explain to a robot that the technician did not fix the problem!! So disgusting

The young man was very professional knowledgeable. Any questions I had he answered for me.

Bill was fantastic. Went over and above for us. Appreciate him. That’s what good customer service is about

Bret was awesome and a pleasure to work with. He is a great representation for your company. Very friendly, professional, helpful and knowledgeable. He knew exactly what was wrong with my washer and I'm happy to say I can do laundry again. Thank you Bret!

Joe was very good, one of the better repair / service people we have encountered. The refrigerator had no wiring diagram for the control panel, which was a problem as Joe was trying to diagnose the problem.

Joe kept testing and exploring possible solutions and did provided an honest opinion of the cost to repair.

Would welcome Joe at anytime to service our appliances.