HVAC reviews in North Massapequa, New York

Highly recommended - Tom and his team delivered top-notch services to both our commercial space and residential property, consistently demonstrating exceptional professionalism and quality workmanship.

Tom Witfield is a top-notch professional who truly stood out from the competition. He swiftly identified an issue that others had overlooked, getting our system up and running efficiently within weeks. The original installation by a previous company had been botched, both in terms of quality and rating. Tom's demeanor was impressive - he explained everything clearly and took the time to show us what should have been done correctly from the start. As a newcomer to Biltmore Shores, his price was fair and competitive, with many other contractors dismissing our home due to its high value.

The company that worked on my father's house was completely unacceptable. They sold him an old unit, and when it turned out to be dirty, they couldn't even provide a replacement. The installation process was plagued by issues, but the manager was impossible to reach. Anytime my father tried to call with problems, he was met with unanswered calls. He had to go to the office just to get someone to listen. Needless to say, we would not recommend using this company again.

Service was top-notch, especially considering the sweltering heat had my AC struggling. Quick turnaround on the emergency call, with owner Tom personally following up. Very professional and courteous throughout the process. He accurately diagnosed the issue and provided multiple solutions - no pushy sales tactics here.

They did a great job installing central air and a mini split system in our home. The customer service was excellent, with knowledgeable and professional technicians like Vinny, James, and Tom leading the way. The price was also very competitive. Overall, we're extremely satisfied and would highly recommend this company to others.

They showed up between 4:30 and 5pm to assess installing central air in my high ranch home. It was only 6 minutes late, but no one called to let me know. Their pricing seemed too good to be true, which it is - you get what you pay for. I'll be going with the other company that actually honored their scheduled appointment time. This company clearly values its own schedule over customers'.

I had a scheduled appointment with this service a week ago to replace my AC, which was set for today between 1pm and 4pm. They texted me at 11am offering an earlier time slot, but I didn't respond as I wasn't ready to commit. Now the original time window still stands, which is inconvenient for me. It's unfair to blame the customer for not responding to a revised offer - what if I had accepted it and then wanted to cancel? This experience has me skeptical about signing a contract with them; it could lead to more headaches down the line.

Their professionalism is unmatched, even after decade-long experience. I'm meticulous about details and appreciate their attention to every aspect. A long-time customer, I've never wavered – only Absolute Air & Power will do for me. Exceptional service that's hard to find.

A highly competent and courteous team handled my emergency plumbing needs with speed and expertise. They resolved both issues - a broken furnace and faulty hot water heater - in one day, offering competitive pricing along the way. I'll be their go-to choice for future services.

We've been with Absolute Air and Power for years. They've installed multiple ductless units and an AC system in our homes. From start to finish, it's been a seamless experience - professional, knowledgeable, and always on time. Their staff is courteous, takes pride in their work, and leaves the job spotless. Tom, Debbie, and Jen have consistently addressed our questions and concerns with ease. We'd highly recommend Absolute Air and Power without hesitation.

I recently had a new Central air conditioning system and Navien on demand heating installed by Absolute Air. The installation was top-notch, leaving my systems spotless. Now, they run like clockwork and I'm raking in the savings. Their follow-up service visits have been prompt and friendly, with courteous technicians. Overall, I'm thoroughly impressed and recommend them highly for any home services needs.

This company delivered top-notch service. I was referred by a friend, and Sammie helped schedule an appointment. The technician, Vinny, showed up promptly and tackled our heating system problem with expertise. He was accompanied by his partner, who shared Vinny's knowledge. Their professionalism and solution were outstanding. I'd highly recommend them to anyone.

We're extremely satisfied with the service from Absolute Air & Power. From the initial call to the completed installation, everything went smoothly. The team showed up promptly, assessed our needs quickly, and provided a quote within 24 hours. Their communication was excellent throughout the process, answering all our questions thoroughly. When we decided to move forward, they fit us in on the schedule just a week later. The actual installation was impressive - Tom and his crew arrived early, worked efficiently, and ensured we were completely happy with the results. Their professionalism, courtesy, and attention to detail made them stand out. We highly recommend Absolute Air & Power without hesitation.

I booked an appointment for HVAC repairs on a Saturday, but they could only schedule me for Thursday. The day before, I confirmed the time with them, which said the technician would arrive between 2-4 pm. However, when I got home at 9:30 am, I found out they'd arrived at 9:16 am - no one was there and I had to reschedule. I called them back at 9:30 am, explaining that they'd made a scheduling mistake, but the person on the phone told me they'd contact the technician to see if he could come back. Unfortunately, I never heard from them again. The whole experience felt unprofessional, especially with how often I got stuck in an automated answering service loop, trying to leave messages and get updates on my rescheduled appointment.

I'm blown away by Absolute Air & Power's performance. From start to finish, Tom and his team were incredibly efficient and went above and beyond to ensure everything was done right. As they worked, it became clear that the old system was far from ideal, and Tom made sure to replace it with a superior solution. The speed of their work was impressive - removing old ducts in under an hour and having the new system up and running just 3.5 hours later. I have no hesitation in recommending them; they truly exceeded expectations.

My AC broke on the hottest day, but after trying other companies that kept putting it off, AAP showed up promptly when we really needed them - just in time for our party prep. They got the job done fast and fairly, no complaints so far. Their service saved us from a disaster, and I'd definitely recommend to others.

Great experience with this company. They consistently deliver high-quality service with professional attitude from top to bottom. The team is honest, reliable, and consistent - I've been pleased twice with their work, and it's the same great impression both times.

They merged with a plumbing company that left a bad impression. I hired them to install a new heating system, but they botched the job, rendering the unit unusable. They also voided the 10-year warranty before abandoning the project and leaving me in the lurch.

I reported a critical gas issue with my furnace two weeks ago, and they assured me it required coordination with Rheem to diagnose. However, when I called again about the same issue - a potential gas leak - I was told they wouldn't respond. The lack of urgency and communication is disappointing, especially considering their initial response.

We're thoroughly impressed with Absolute Air and Power's service. They replaced our furnace with ease, sticking to the schedule. Their attention to detail is commendable and their workspace was spotless. As a family-run business, they genuinely care about getting it right – we have no reservations recommending them.

This company delivers on its promises.

They installed a ductless unit at a reasonable cost with outstanding service.

Steer clear of big companies masquerading as local, with fake phone numbers and addresses. Those extra layers of bureaucracy come with a hefty price tag.

In contrast, Absolute Air and Power is a genuine, family-run operation. The owner and his son did the installation themselves, which speaks volumes about their pride in their work.

I stumbled upon them by chance while driving past the shop, and I'm glad I did.