HVAC reviews in Peekskill, New York

Anthony and Jenci were both very professional and courteous in their recent boiler heating maintenance and inspection. I appreciate the thorough service checks they performed, and highly recommend. Thank you both!

Anthony the technician assigned to my home did a great job servicing the furnace. He was professional, courteous, and answered my questions effectively. Highly recommended.

Throughout the years, my experiences with Russell from Metro-Aire concerning my HVAC system have consistently exceeded my expectations. From the moment he arrives, his professionalism is evident; he approaches each visit with a clear plan and a wealth of knowledge. Russell is not only efficient in diagnosing and resolving issues, but he also takes the time to communicate the process and answer any questions I may have, which I greatly appreciate. Today, he replaced a faulty/broken humidifier front water tray replacement. His effectiveness in ensuring my system runs optimally has made a noticeable difference in my home’s comfort. Beyond his technical skills, Russell's personable demeanor and respectful attitude make each interaction a pleasant one. I genuinely feel valued as a customer, which is why I wholeheartedly recommend his services.

Kenneth did a great job. Explained everything he was doing and left me feeling very comfortable with our hvac system.

Anthony came to our home for the annual furnace inspection. He came prepared, conducted the test, changed out the filter and explained the results. He was professional and courteous. Highly recommend.

Kenneth, HVAC, came to service the heater and change the filter. He also comes in the summer to do maintenance on the central air. He’s very respectful, punctual, and always cleans up. Glad I have him as a consistent repairman for maintenance on my heat/AC.
-A
From Peekskill

We’re new to the area; moved in one year ago. Very happy to have found Metro-Aire to keep our HVAC systems in top shape. Russell is the Metro- aire tech who has done all three of the assessments we’ve had do far. Russell knows his way around our system and has been great about answering our questions. We feel secure that we’re not going to have any maintenance issues once he’s done our check-ups.

I have used Metro- Aire for over 25 years and they are excellent and consistent with the service that they provide. My technician Russell is always courteous and proficient, explaining the process throughout the process. Highly recommend this company.

Russell & Jeuci showed up on time. We're very polite & efficient. They explained what was probably the cause of the noise I was hearing from my furnace & worked to fix it. A great service experience.

Brandon our service technician was very experienced and knowledgeable, and he diagnosed & fixed our problem almost immediately. He was excellent, and I would highly recommend your company and him as a technician to absolutely anyone. I am very appreciative to receive such outstanding service.

Update (10/22/25) I was contacted by Metro Aire who apologized and issued a refund for the humidifier pad.

I was a very happy 10+ year customer of Metro Aire under the previous owner, John Danko, who unfortunately passed away. Now under new ownership, all the people who I knew in the office are gone. When I called for service and asked to speak to one of them, the response was a tepid "I don't know anyone by that name". Okay, I understand that people get let go after an acquisition, but the attitude was poor, as though I were asking for something unreasonable. Then the serviceman charged us over $40 for a single humidifier pad when the part costs $30 for a package of 2 at Lowes (or Amazon). I understand that one pays more when asking them to supply the filter, but that's nearly 3 times the price. He should have left the second filter out of the package of 2 that he took it out of, especially given that I have a service contract with them that costs > $500 annually and is supposed to provide a discount. Rather than a discount, I was overcharged. Otherwise, the serviceman, Anthony was good.

First time I used them. Timely, professional, gave me some tips and suggestions. I had quite a few questions and Russel was patient and very helpful with questions on other things he was not working on today like the AC.
I recommend them. Office was also easy to deal with to set up contract and appointment

Kenneth and Jenci performed the annual tuneup on my HVAC unit in preparation for the upcoming heating season. As usual, they were efficient and extremely knowledgeable about what needed to be done. I highly recommend them.

I recently moved in to my condominium. Kenneth and Jenci came to perform the fall heating service. They were both extremely professional and knowledgeable. As a new home owner, Kenneth explained what was being done, what the components of the system were and the steps I need to take to make sure the system is working properly. I was very appreciative of the time they both took to make sure I was comfortable with my new system.

Kenneth and Jenji serviced my HVAC system today, I was very pleased with their professionalism and thoroughness. They had to make one repair; they had the part and completed my maintenance service efficiently.
We have been with Metro-Aire for over ten years; they continue to be reliable and consistent.

Kenneth was professional, friendly, polite and efficient. It was pouring rain when he arrived. When he entered my home, he made every effort to make sure my floors stayed clean. Thank you!

Great service from Kenneth and Jenci. They were professional, funny and patient ( I'm a new home owner). They explained the issue, the cause and fix. The whole process was quick and easy. They even wore booties so as not to dirty my new floors!

Had my heating equipment serviced Tuesday by Brandon from Metro-Aire.
He called prior to arriving and was prompt at scheduled appointment. He got right to work, explained what he was doing and was very thorough. He seemed to go over the top in maintenance that was not always focused on.
I would highly recommend Brandon.

Kenneth Jenci did our winter service and as always they were great. Very fast, neat and friendly. Kenneth has serviced our home in the past and hopefully he will continue to do so.

Kenneth & Jenci arrived on time, completed the heating system scheduled service in a timely manner and were highly professional. I would recommend them.
Service is included in our yearly service contract, so unable to comment on pricing questions below. Metro Aire’s service contract price has increased each year since we’ve contracted with them. No idea if the price is comparable to other HVAC companies.

Kenneth and Jenci did my fall heating maintenance. They arrived on time, worked efficiently, answered my questions and let me know what follow-up was needed. I'm pleased with the level of service that Metro-Aire has provided for more than ten years.