3rd ROC Solar LLC

Installed out large system last year. Install crew were professional, friendly and clean. All went well. We did have a minor issue that arose after this year but the owners of 3rd rock handled this directly with me and were responsive and took great care of us. Great company to work with!

worst company. did lie to me saying that we will get 50% coverage through the government grant but received nothing until now. They usually sell their product giving the wrong information. Now we are required to pay the whole amount of money, no help from any source to cover the cost price. They should give the right information to the customer before installing the solar panel.

Decided to go solar due to rising energy prices had Mike come out and give his whole sales pitch it sounded good to me because my payment was supposed to be $193 a month but what he failed to tell me was that that was only an 18-month promotional deal with no interest and now my payment went up to $282 and having these panels makes no sense because I'm still getting almost 500.00 RGE bills in the winter and that's with me also burning wood for heat. I've called and texted Mike and the owner and neither one of them will return my calls or messages so I reported them to the Public Service Commission and they didn't do anything so now it's in the Attorney General's hands. Not to mention they let me go a year with my panels being offline and getting absolutely taken advantage of by Rochester Gas and Electric. They never even told me there was an app I could track my power production until a year after I had the panels up and running. Once that happened all of a sudden my bills from Rochester Gas and Electric changed and dropped dramatically.