Contractor reviews in Rochester, New York

They did a very good job and were good with clean up.

PLEASE AVOID THESE SCAMMERS, THEY REPLACED A ROOF THAT DIDNT LAST A YEAR! THEY DIDNT HONOR THEIR WARRANTY... A ATTORNEY HAS BEEN HIRED!

Called two months ago and nobody ever called me back, tried again last week still no call back. Unprofessional!!!!!

Do not let this company do work on your roof. They did a horrible job and they do not stand behind their work

Very professional, great work! Thank you again for making this easy and smooth

What a poor company - installed our roof years ago - had a leak - came to the house did nothing charged us and we still have the leak - very upsetting -

For your information Merrill Street is NOT an expressway speeding at 55 miles from Dewey to Lake in your Grey truck is unprofessional and dangerous for the kids that pkay on this street just to get to your house on Merrill close to lake Ave you don't want the police to sit on Ross St to ticket you then slow it down 25 is the limit you're on cameras and will be reported if this continues.

Had a previous issue but staff came out and corrected previous concerns. Very professional. Showed respect of property as well as great customer service skills. We would call them again and recommend this company.

Disappointed! Although they have done two roofs and gutters for me in the past, they would not call me back about a soffit/gutter problem this year. Business must be good.

We had someone come out and measure a roof and waited nearly 2 weeks for a quote, called multiple times with no answer. We went with another company but we still have yet to hear from then after the assessment.

Savage and Son installed 6 new windows for us. Dan, the owner, and his team did an outstanding, high quality job.

Savage and Son were wonderful to work with. They were very knowledgeable and displayed excellent work ethic. I would recommend them to anyone looking to replace their siding.

Savage and Sons, recently taken over by Dan Layne, did some work on one of our commercial properties. They were very knowledgeable, clean, and efficient. Great Job.

Just got my roof done. I was highly satisfied with the proposal that the salesman gave me and I concluded that this was a no brainer.After talking to my wife about it I called the very next day to tell them that I accept the offer. They started the job...On Time.....the next day and did a wonderful job.I would definitely recommend them to anyone who needs these services.The workers were highly skilled and didnt waste any time.

Called twice about having some one come take a look at a home repair. Never heard anything back. Moved on to another roofer and was able to schedule an appointment.
Avoid unless you like never hearing back from thier scheduler.

BEWARE! Started off good with (supposed) company owner arriving in a company truck and giving a professional estimate. But when the work crew arrived, it was two foreign-speaking kids in an unmarked, beat-up van full of junk. When problems with the job became evident in two months, the office kept saying that they would have someone call me to arrange a visit for repairs. This occurred three times, same result—no call back. Complaints to the BBB revealed that the ownership had changed and the company now had a rating of F.

If there was 0 I'd give them that. They came to put a roof on my 90 year old fathers house 2 years ago. Tom Savage was the estimator, but no l9nger owned the business. Gerald Chapman did, maybe still does.
The work was soooo badly done and he refused to even come look at the damage caused by rain and wind. Six months later we had to hire another company to do over $3000.00 in roof repair AND another $1200.00 in ceiling and wall damage. RUN RUN RUN

Gutter and metal flashing repair .Seen the owner at a local gas station gave him my name and number and address that was a week ago today came by yesterday and repaired my gutter and the metal flashing for me at good price. Happy with the work that was did if i need anything else did that i can't do will be my first call . Thanks

Needed flashing work. Came out 2 days after contacting. Great guys, quick, clean and a great job. Second time I used Savage and Son, absolutely will use them again.

I had Dan and his crew install windows, a front door and some gutter, it was and absolute pleasure. I highly recommend Savage & Son for any and all home improvements. Thanks a lot guys the house looks GREAT!

My husband was shoveling our driveway during this huge snowstorm and Dan showed up and offered to plow our driveway. He did an excellent job and was very thorough. Of this is an indication of how he runs his business, we will definitely be using his service again!