Fence Contractor reviews in Rochester, New York

4.7 based on 148 reviews Back to the listing
    5

    Prompt, informative and pleasant. Our fence project came out great and the cost was reasonable. Highly recommend.

    5

    Jeremy and his team were amazing to work with! Our permit took longer than expected due to an easement and Karen was always so kind in answering my questions and following up with the town if needed. The whole project (removal of an existing wood fence and installing about 300ft of 6ft privacy fence) only took 2 days to complete. We are so happy now to have the privacy for our pool and peace of mind our dogs can’t get out in any place. Would recommend to anyone looking for a

    5

    Hands-down, the best

    5

    Guys did a great job

    1

    Left a message two weeks.

    5

    Great work and easy to work with.

    5

    Awesome work! Amazing employees

    1

    Took my info and never showed up for the estimate...

    5

    Hands down one of the best companies I have ever worked with...

    1

    Scheduled an appointment for an estimate. No one showed up.

    5

    Great work. They did our fence and it looks amazing

    5

    Thankful to have work with them. Amazing customer service start to finish.

    1

    Lucky they got 1 star....wouldn't it be nice if you actually received a call back so you could move on

    5

    Installed a fence for us earlier this spring. We’re very fast, easy to communicate with and did exactly what we were looking for.

    1

    Neighbor had a fence installed and this company was rude and disrespectful. Brought equipment on my property without permission and language was terrible. Would never use this company.

    1

    I received an on line quote which said to call back if I wanted to speak to someone directly. I left 2 messages, still no response.

    If I had received a call back I would not have had to call a 2nd time. I also have caller id.

    1

    A real crappy outfit. They put a fence in at my neighbors home and I asked if they were going to clean up the mess they made on my property. The guy laughed and said sure well they left chunks of concrete and pieces of metal as well as piles of dirt on my front grass. They also dug up and destroyed large patches of grass in front of my home where they unloaded their truck with their tracked bobcat. This outfit should be working in the demolition field and need to take a few courses on being a responsible contractor. A very crappy outfit.

    5

    BF&R Fence came out and did my fence and it is absolutely amazing. The crew is very friendly and professional, they worked quickly and did not leave any messes for me to have to clean up. I would recommend them to anyone!!!!

    5

    Jeremey did a great job on our fence in North Chili. Super professional and easy to work with. Our dog loves it and so do we!

    1

    Awful experience with the owner Jeremy and the office staff. Being a wife & mother, I can't imagine how he talks to his wife and kids. What's funny is friends of ours were getting a new fence installed by BF&R the same week (neither of us knew it was the same company) and they're experience sounded three times as bad. We made a mistake using this company, do not make the same mistake.

    5

    I had a wood fence installed in my back yard. I absolutely love it! BF&R fence went above and beyond my expectations! I highly recommend them. Do not be discouraged if it takes a few months before they can install it, totally worth the wait!!!