Kham Enterprises

I called this landscaper for an estimate on three flower beds. A guy (Rick) came out to look at my project. He was professional but didn’t get an estimate from him. After about two weeks, called John (owner) to see if an estimate was going to be sent. He said he sent the estimate but I never got it. I made sure he had the right email address but he said that he had the wrong one. I finally got the estimate and there were things on there that I had questions about. I called him and he was going to contact Rick about it. I finally got a revised estimate. From the initial inspection by Rick until now has been about a month and a half. I said it looks good, let’s get this on the schedule. John told me that he wasn’t in the office and would call me in about 2 hours. He hasn’t called me back and it has been three weeks since I told him to schedule it. So in total so have been dealing with this landscaper for about over two months. This landscaper is not reliable and would not use them if the world was coming to an end and they were the only landscaper on planet Earth. If they are not reliable enough to put my job on the schedule, they are not reliable enough to do the job. Buyer beware of this fly-by-night outfit.

This is what my wall looked like 36 months after installation. This wall became a safety and aesthetic issue that needed immediate attention. I paid about $10,000 for the original wall and about $9,000 to have it dissembled and reinstalled. Not to mention the fence gate lock that was installed not to code - this was also fixed at my expense. Oh, and part of the fence had to be removed and reinstalled to get to the job site - another $1400. The job was substandard with inadequate drainage. Driveway fabric was used instead of geo-textile - another cost cutting measure that compromised the wall. John, the owner and operator, seemed POWERLESS to reasonably fix a job that clearly was not up to standards. A retaining wall should last longer than 36 months and a contractor should fix these gross errors at a substantially reduced/nominal cost. I would not recommend this business. Buyer beware.