LeafFilter Gutter Protection

I asked for a quote and Daniel came out the same day. Within 5 days the job was done.

In my initial searches of gutter protection I found LeafFilter. After comparing them against other systems it seemed the best option. When I set up an appointment to have a rep. visit and go through the system he arrived and introduced himself, Orlando Valle. As I said he was a salesman, and he was very adamant that their product was not only the best but that it is truly impossible to clog the system and is virtually indestructible. One of his selling points was that LeafFilter is 100% American owned and operated and never uses outside contractors at any time to complete a job. That means no sub-contractors. I even went as far to clarify that the company does NOT use any subs, and Orlando was very clear that there will never be a sub-contactor installing their filters or working on the job at any time. That sounded too good to be true, and turned out that it was. He also touted that LeafFilter has never had to pay out on its warranty. As this appears to be true when searching through the reviews, there were a great many complaints of the filter itself clogging. After our instillation was complete we got a copy of the full warranty and it does cover clogs, but only within the gutters, not if the filter mesh becomes clogged and not if any natural damage occurs. Orlando's sales pitch lasted 1 hour 30 min, at the end of which he pressured my wife and I to make a decision that day and kept cutting prices until we were below $5,000, when he started above $9,000. In hindsight we should have pushed him lower. We did finally sign the contract with LeafFilter and were told the installer would be there the next day between 9-11.
As it turned out the installer arrived at 0830 and was indeed a sub-contractor. Luckily for Orlando the sub and his assistant were very polite guys and did as we were promised, except the assistant thought it was a good idea to relieve himself behind one of our sheds as soon as they arrived. I checked up on them throughout the job and the concerns I had were taken care of by the time they were finished. They had cleaned up after themselves well and our gutters did appear in much better shape.
All in all. I gave three stars and they all belong to the subs that installed our filters. The two missing stars are because the sales rep, Orlando Valle, was very pushy, his sales pitch was about 1 hour and 15 min longer than it should ever have been, and that we caught him in multiple lies.
Our filter has only been installed for 2 days and we have yet to see how well it works when there is heavy rain. We will be updating our review as our story unfolds.

Brandon T, a Residential Sales Manager, came to give me an estimate for replacing my gutters. He was on time, friendly, and very professional. I was surprised and impressed by his honesty. Before he went out to assess the gutter situation, he told me that he'd let me know whether I needed new gutters or if the current gutters could be repaired. I didn't even realize that was an option. I told him that I didn't think I was interested in LeafFilter gutter covers, and he didn't try to change my mind. Then he went out to look at the gutters and came back with more honesty and even pictures of some structural issues with the roof. Brandon said he was very concerned about the damage he found and said I should have a roofing company assess and repair the damage before I did anything about the gutters. I'm so grateful for his honesty, and for his referral to a trusted roofing specialist who will be replacing my roof very soon. Thank you, Brandon!