Roofing & Gutters reviews in Rochester, New York

4.7 based on 561 reviews Back to the listing
    5

    Dean was very professional and meticulous in his work! My roof is absolutely beautiful and I will be calling him and his staff for future projects!

    5

    Very professional and work is always high-quality. Going over and beyond. They are very dependable and reliable. I was very pleased with all the work and great customer service. I highly recommend using this construction service. I have already recommend him to family and friends. Will be working with him on future projects.

    5

    We were very pleased with Dean & his crew for the siding work they did on our house. He went above and beyond the scope of the work to replace and repair damaged wood and framing underneath the old shake paneling. He replaced windows and doors and took extra time to repair old contractors poor work. We were extremely pleased with his patience, perseverance, and craftsmanship as there were way more repairs needed than originally planned adding weeks to the project. One of the more impressive things was watching him teach his young crew the proper way of doing these hard jobs and not to cut corners at the expense of the customer.

    1

    EDIT 9/22:
    How is it professional for you to talk about my living situation and threaten to post pictures of my house? You knew the job when you did the walk through. You had every right to reject the job if you were so concerned. I told you upfront how bad the mess was because of the foster cats, AND you walked through to see it for yourself.

    Regarding the pictures, the “contract” you had me sign for the estimate did not include permission to take photographs INSIDE of my home (a private property). I will pursue legal charges if you feel the need to prove your “professionalism” by sharing photos of my private home.

    I am not fabricating anything to do with this job. Do I feel you did a great job with the flooring and the wall? Absolutely. That’s not what this review is about. This review is about your lack of communication and the fact that you changed prices. And again, you STILL haven’t sent me ANY receipts for what I paid. The deposit I paid was for the entirety of the job, door included (which wasn’t done). I paid the remaining balance on the floor and the wall, and I need receipts along with capital improvement paperwork. We have a SIGNED piece of paper with the total and expected things to be done in the job, may I remind you.

    Regarding ordering the door - you told me to try ordering it myself because home depot messed it up and I quote, “I don’t really want to deal with them”. I told you I didn’t know what to order and asked you if you had somewhere else you could try since you get contractor discounts. YOU offered to order it from Lowe’s. It took me emailing you SEVEN weeks later to find out you never even ordered it! If you remember, I also asked for the measurements for the door once you asked me to try ordering it. You never sent me any information.

    I do not recommend this company. For starters, Dean (the owner) came through my home and was told everything that I wanted to hire them for. I emailed him the link to the flooring I bought so he could let me know if it was the kind he preferred working with, and then I'd have time to get something else if he asked me to. He never said anything about the flooring and when it came time to put the flooring down, he said he'd have to charge me more than what he estimated because it would take longer to lay down. On top of that, communication is awful. I was waiting for a custom door to come in and I only received updates if I asked for them. The most recent update, after waiting patiently for weeks, was that he never ordered it from Lowe's because he wouldn't get a contractor discount. Here I was thinking it was ordered and I was waiting, and he failed to tell me it wasn't ordered until I asked weeks later. Also, I have been asking for receipts since the beginning of the job. He told me I would get receipts when the job was finished, still haven't received receipts. I have emailed MULTIPLE times, and this job started back in March or April.

    5

    Dean and his team has done amazing work upgrading my mother’s house. He communicates everything that is needed and gets the job done fast and efficiently. I have hired him several times and will continue to work with All to Max Construction

    5

    All To max is a company I trust and would recommend to anyone in need of a fresh new look for their home. Dean and his team are trustworthy, respectful, and knowledgeable. I Reached out to Dean to make a few changes to my back porch. what Dean designed and executed, was way beyond my imagination…. I’f you are looking for a company that cares about satisfying their customers and have a common goal of the perfect finish. All to max has you covered.

    1

    No response.

    5

    Andrew Burger was the best

    5

    Wow. The process of kitchen renovation was so quick and smooth. Came consecutive days until the job was completed. They were flexible with the layout to keep the cost low, but still ended up with a well designed and high end kitchen. I almost feel guilty! Can’t recommend enough.

    5

    Isaiah and his team did a phenomenal job on our common area painting project. The Updegraff Team was attentive, responsive and most importantly, they did what they said they were going to do, on time and on budget!

    5

    Will is absolutely amazing, he's been working on our home for the last month doing projects such as building custom post for our island expansion to installing hardwood floors/trim. We look to him for all our construction needs. He goes the extra mile and works with you to create your renovation dream. I highly recommend Will and his team for any home improvement!

    5

    The experience I had with Updegraff services was excellent! I had a bath remodel done which came out even better than what I had envisioned.The professionalism and communication were outstanding. Highly recommend this company and I look forward to working with them for some more projects!

    5

    I had a lot of handyman issues that needed remedy and found Updegraff on Home Advisor. They were prompt, professional and polite. They took detailed notes on all my various tasks and put together a proposal that was very affordable and under my expected budget. Where another HVAC company told me I needed a new furnace, they were able to replace the inducer motor for a fraction of the cost. Now my furnace is purring like new, my wife is happy and I saved a bundle! Their tech also cleaned and my furnace and replaced the filter at no additional cost. I'm super impressed with these guys!

    5

    The Updegraff Services team renovated some flooring, sheetrock and lighting in a bedroom and the results came out great. Will and his apprentice were able to knock out the job in just a few days where other company's wanted me to wait a month before even getting a quote. Pricing is competitive as well.

    5

    This was my first remodel experience, and I could not be happier with the outcome. Updegraff (specifically Andrew) and his team were flexible, patient, and were able to make what I had in my head a reality. They were so easy to communicate with and their professionalism was top notch. I’m already thinking about my next project and know exactly who I’m going to call - Updegraff!!