All reviews for Bartlett Tree Experts

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    5

    Bartlett Tree Service came to cut down three large trees and trim four others. Within seven hours the job was finished. We have numerous above-ground power lines and a small city lot, which made the job both very difficult and dangerous, but the crew of five was fearless, very careful, and highly professional. Their equipment was impressive, and one guy climbed so high I could barely see him. Everyone was unfailingly polite and respectful. Mike oversaw our job and was great to deal with. We highly recommend them!

    5

    I was very pleased with the oil treatment for the holly, hemlock and yews on my property. I have been having this treatment completed for a few years now and the holly, hemlock and yews look better and better each year. Many thanks!!

    5

    Mike D came out and provided a timely and thorough walk of our property with me. His assessment and proposal were both fair. I appreciated his knowledge and professionalism.
    Today the team came out to complete tree trimming. Jake, Drew and Jim were so friendly, on time, professional, smart. They checked in with me all along the way. They cleaned up very well and did a fantastic job! I will be having Mike and the Bartlett team back again annually and as needed.
    I highly recommend Bartlett!!

    5

    Our evergreens bordering our front yard were thinning and browning. After their treatments they are now looking much better! Very happy with the results! See before and after photos.

    5

    Paul and the crew were great from quote to cutting and removal. Fair price and the work was done within a few hours. The crew also made an outward effort to make sure our neighbors weren’t inconvenienced as well
    which was awesome. Will be using them again when the time comes!

    5

    We’ve had some large trees taken down over the last few years (some 80 ft or more) and Bartlett has always done a fantastic job. Their crews are terrific teams! They obviously work together with purpose, with safety and efficiency always in mind. Their work is done neatly and thoroughly. I’ve put in another call for them to trim our mature hickory. I wouldn’t hesitate to recommend them, and have already done so.

    5

    We recently had Bartlett Tree Service remove a large dead tree that was hanging over our house and close to the power lines, right next to a brand-new vinyl fence — not exactly an easy job! From start to finish, the experience was excellent.

    The crew handled the job with incredible precision and care. They took the time to plan everything out to protect the house and the new fence, and the cleanup afterward was spotless. The service was fantastic, and I couldn’t be happier with the results. I’d highly recommend Bartlett to anyone needing tree work done safely and professionally.

    4

    A tree in my backyard is suffering from severe gummosis. So an arborist came out to inspect it, and advized me on how to save it. He also gave me tips on mulch, how to stake a tree, and in general how to keep it in optimal health.

    Although I thought the arborist himself was great, I had to remove one star because of the company itself. Its very difficult to get ahold of someone, and most of my calls went to voicmail. I rarely received a call back, which was frustrating too.

    2

    A confusing company - I rated them a 2 - I used them before and they were excellent. I had a second, engagement. I wanted to remove a tree, grind the stump. Someone came out, two months ago and I never received a quote. As if the guy passed away and no-one had any knowledge of his activities. Would I use them again, not likely. I found the sales process and admin follow-up to be a disaster.

    2

    Someone else had a similar experience to mine. I used Bartlett to fertilize a tree and it seemed to be an ok process (guy came, Trevor, and gave quote, and then scheduled a day for it to be done but found out they don't schedule it in advance and was called, out of the blue, to hear them say they were coming the next day). Anyways, the fertilizer was done and all was great. However, I had Trevor come back and we discussed treating our Peach Tree, and he gave me an estimate on the spot (but not in writing/contract) and I said I would run it by my spouse. Well I emailed the next day and said we'd like to go ahead with it, and have heard nothing since (26 days later). I emailed twice and called twice and have gotten nothing back. Pretty much it seems that the company doesn't want repeat business.

    1

    I made an appointment in the beginning of the summer for two trees that were having trouble. Now, one week from the end of the summer, they cancel because, they say, we are outside of their area. Now I will have to cut the trees down. I have no choice. Shame on their unprofessional attitude, and refusal to keep their commitments.

    1

    Part of my contract with Bartlett was to have dead branches removed from my trees along with other trimming. The service took place after the leaves had fallen making it difficult for me to determine if all the dead stuff had been removed. In the spring when the tree leaved out it was obvious that some of the dead branches remained so, I contacted the company representative that I had worked with. After a response to my first text message, the rep has been unresponsive. Tried withholding payment on the second portion of the contract (which was an emerald ash borer treatment) until I heard back from the company about the dead branches but, the company added monthly late fees to my balance even after I had sent notes explaining why I was not paying. I gave up and paid the final bill to stop the late fees. I will likely hire a different tree company to finish up the work that Bartlett did not complete.

    1

    Ive never seen somebody light up the bottom of an ash tree before with as many injection sites and material pouring out of the hole. This tree looks like some mad scientist went to town on the bottom of it. Looks like a lot of the stuff you were trying to put in came flying out of the tree and will be useless now. This definetly isnt being done by an expert thats for sure

    1

    Tree inspected by their arborist. Suggested 3 things to be done which i agreed and signed up for,
    They never showed up to preform either one. I called, after waiting 3 different times, and was never respected with a return call. Unbelievable. My tree is now stressed even more because i was led to believe
    these guys were professional and knew what they were doing. So sad. I can’t believe they are still in business after the treatment I received.