Birchcrest Tree & Landscape

As others have said in their one star ratings. Birchcrest Tree Service under contract with RGE came to our neighborhood on a maintenance trimming for the powerlines which I realize is a necessary thing. The problem I have is the fact I was home all day and I even gave the 8 or so crew bottles of Poland Springs water. The problem is that not one of them came to my door to announce their intentions on what they were going to do to my property. What they did without consulting me or asking permission was that with their metal boot spikes climbed my beautiful Red Oak tree that I planted as a twig and was about 30 yrs old...These metal spikes which give the climber anchor points in the tree by piercing the bark and foothold into the cambium layer. underneath the bark breech the outer protection of the bark. These spikes can carry bacteria or fungus from other trees they have climbed that day or previous days and now infect my tree....Which is exactly what happened. Now my beautiful Red Oak no longer sprouts leaves or drops acorns. Now it is acompletely standing dead tree that there is no fix other than cutting it down. Soon after they did the trimmings I called their office to inquire and complain and a female office manager, who was not really polite said she would have a supervisor call me back, who never did. The crazy thing is the climber cut limbs off of my tree that the tips were 10 feet away from any wires and wouldn't be a threat in the next 10 or 15 yrs..Now I have to pay probably $1000 to $1500 to have this tree cut down, but I'd rather do that than have Birchcrest cut it down for free..If I could give them a minus 10 I would

Both crews did a great job with the work done, and the cleanup. I talked briefly with the guys, they were all friendly and polite. I would recommend Birchcrest to anyone, who needs tree work. The employees are competent and knowledgeable. Job well done.

We have used Birchcrest for our landscaping , tree removal, planting new trees, and spraying some trees with insecticide. They’ve done a wonderful job with tree removal. They might be alittle more expensive than other places. They planted 2 Japanese maples on the south side of our property - neither of them lived. They didn’t charge for the replacement. We paid quite a bit for them to remove landscaping in the front of the house (east-facing). Only 2 of the plants they planted lived. They also removed pines on the south side of the house and planted different bushes. Some of those didn’t make it either. 1 bush and 4 ground bushes. We had to buy more low bushes plus many plants for the front of the house where they worked on our landscaping. We haven’t had the best of luck with landscaping plants. We paid a lot to Birchcrest for the landscaping and Japanese maple and ended up having to pay more to replace all the plants, etc. that died. But, I was more than pleased with all the trees they’ve had to remove.