Solar Energy Company reviews in Rosedale, New York

Working with company was mostly great. They were able to answer all questions and were very professional. Installation crew was great. Sometimes communication was slow or non-existent.

I had Surf Clean Energy install solar panels on my house at the end of last summer. I am very happy that I had done it. My utility bill is now $15.05 a month. The crew was very perfessinal and cleaned up after themselves. Tyler is always willing to answer any of my questions. I highly recommend Surf Clean Energy!

Ian and his crew worked well! I am happy to get solar I hope to continue to be happy with what I signed up for!

The installer staff was professional and courteous. I would recommend this team to anyone.

Crew arrived on time. Worked steadily
Staff very polite. Completed the installation in a timely manner

To install Solar , I started doing some research . In the process , Surfclean was one of the installers I sought a quote from . My requirements were 10000 KWH per year with $ 260 Average Coned bill per year. The quote received was for 18 panels/18 IQ 7 inverters ( latest is IQ8 ) at $43K with loan option of 40 K , almost 80 Percent higher than the best quote received from other vendors . With the loan cost of $190/PM for 30 years and Coned payment of $112 ( their estimate) my payments per month would be $302 , substantially higher than my current Electric bill . This is without considering the Federal : State credits which the installer is taking anway all the benefit. I was compelled to post it for the benefit of other consumers and advise due diligence .

The installation was well done professionally.

Thanks Surf clean Energy, for the installation of the panels. Thanks Kyle for finishing up with the electrical.ca wait to see the final results of everything. The SAVINGS ON MY ELECTRIC BILL!!!!!

They are very effecient, very professional just getting started but I am hopeful that the panels will work great. They were installed very neatly. Very nice and respectful workers.

Installed system about 2 months ago. Surf Clean Energy has been great in delivering excellent service by effectively communicating what products they had to offer. Their installation crew was very professional, and the system is working as expected. Great job guys.

The installation went fine, but they promised to cut the brunches of the tree that obstructed sun and never did. My repeated calls to Tyler Moston, account manager were met with repeated promiss "next week", which never arrived. In addition they have not closed construction permit, and now, 4 years later, I have problems selling the house.
Be very careful dealing with this company. Do not release money until all is complete.
Update:
Took a couple of weeks, but company did come up with documentation to close the construction permit.
Also CEO personally dropped by and provided apologies and a check in leu of tree pruning that was not done.
Notable improvement in attitude comparing to 4 years ago.
Changing score from 2 to 3.

Had an amazing experience working with SurfClean to get my solar panels installed. The process was very smooth and I was kept informed throughout, with all my questions being answered. The team installing the panels were also terrific and got the job done without any issues. Highly recommend working with SurfClean and looking forward to seeing my electric savings!

I don't often write reviews, but when the service and / or product is outstanding, I'm more than happy to. We knew we wanted to go solar, but the problem is that the number of companies out there is staggering and a bit daunting. I had heard about Surf Clean Energy from more than one person and was actually referred to them by another customer (and friend) whose opinion I trust. I know this person, and they did exhaustive research on this, so when they chose Surf Clean Energy, I knew this was going to be a solid choice. My salesman,Chadrick Martin , came to our house and delivered a great presentation and really sold us on the merits of both the product and the company. That being said, it's still not an easy decision - let's face it, solar is an investment, and depending on your setup, it can be pricy. But if you're committed to the environment and willing to wait for your return, it's well worth it. As far as the company itself, I have nothing but praise for the entire team - they were helpful every step of the way from permitting, installation, and approval. I highly recommend this company!

It took a while to get this off the ground but
once it was started the process was so
awesome. I enjoyed working with each and
everyone of the people on the team. Deb and
Pam were so amazing and personable. They
returned calls they answered all questions.
David and his crew responded to every situation
once the work was started. Paul the
electrician was amazing. He walked me
through every step I didn't fully understand.
All I can say is that I had one amazing team. The workers made sure everything was cleaned up and corrected. I called David for a question about something on the roof he came immediately to check it out. One amazing team working for surf lean energy.

With exception to some confusion with the installation plans early on everything after that point went smoothly. Guys doing the install were very professional and pleasant. Installation looks clean and proper. Just waiting to see production levels now.

These guys were awesome from start to finish!!!!! Attentive, quick, great price. Very happy.

I got off to a rough start, but once all the paperwork was in, the contractors, electricians and installers worked like clock work. They were professional and did a great job. They cleaned up after so well, you wouldn't know they were there!

I am the roofing company that was hired as a subcontractor
for Surf Clean Energy to provide Surf Clean Energy's
customer with a new roof prior to Surf Clean Energy
installing the solar panels. I was never paid by Surf Clean
Energy for three roof replacements that I did back in March
2024. Its has been 10 months since the roofs were done.
Tyler Moston (the owner of surf clean energy) does not
answer my calls or texts. He has blocked my number. Tyler
Moston and Surf Clean Energy owes me $31,286.42 in
unpaid invoices. I would advise no one hire Tyler Moston or
Surf Clean Energy because he has left me no choice but to
have to file for a mechanics lien on the customers property

Ian's crew did a fantastic job. Surf clean energy was a pleasure working with. Very polite very professional.

UPDATE: 8/1/24 -- I spoke with the owner of Surf Clean Energy several weeks ago who reached out to me after seeing my review. He advised me about their error with the BBB, they now have a BBB accreditation with several ratings (Please check it out). Also I advised him, I didn't want anything to happen to the sales rep as I felt he was doing the best job possible with the information and the presentation he was provided to use, and that he called his supervisor when asked questions he could not answer. He advised they will strive to bring better transparency to their pricing for future customers in their consultations in terms of owning vs leasing panels with pros and cons for both. As well as better consultations going forward. It was a very direct and positive conversation. I hope future customers benefit from this and I hope the changes work for the best.

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As I have been interested in Solar I decided to begin shopping around and Surf Clean was the first I did a consultation with. Before I start this isn’t a knock to the salesperson, he did a wonderful job and when he couldn’t answer a question he contacted his supervisor. However, this is a company issue

1. They stated they were a BBB accredited business. So naturally as the salesperson was talking about their passions for donating I went to the surf energy website to click on their BBB link. Not there, went onto the BBB website and they are not only not a non-accredited business they are ranked as a C-. So if a company is willing to lie about something thats easy to research was a major red flag.

2. The cost, they show you the cost of LEASING (they never mentioned purchasing or showed the side by side comparison of price). So you do NOT own the panels, and they reap the benefits of the tax credits, rebates and basically are charging you more than double the cost if you decided to purchase the panels. They show you the price at start which for me was roughly $180. By year 25, (price goes up 2.9% per year) it was almost $400 a month, and the total Id be paying was $82,000 for something I wont own.

For me these 2 reasons is why in the end I wont be choosing them. For anyone else considering them please ask them questions concerning the price in leasing vs owning immediately. Ask about state and federal programs and ask about the difference in cost. Ask how disputes are handled if there is an issue with construction or permits or working with your local power company to ensure that its seemless

As for surf energy, please remove that part about the BBB and change your slides to discuss the pros and cons of owning vs leasing so we can make better decisions. Less slides about who you are donating to.

I waited far too long to write this review trying to be the nice person. 1 year to be exact but have lost my patience now. I had my solar panels installed over 1 year ago and I purchased them instead of leasing them which means I had over 30k to pay for it and I was waiting for the surf clean company to finish their job so I can get my money back from tax abatement. I called them maybe a couple of hundred times over the last year. Once they got the money, they disappear. Most off my calls were unanswered and voicemails unreturned. Whernever they answered they said someone will contact me back but no one ever did until I reported them to BBB. They finally called me after reporting them and I have been in contact for the last 4 months with them trying to close the permit on my property and their architect signing the form so I can get the tax abatement. Their employees have no idea how to do their job, not their fault I guess because no one probably trained them. It takes in average 20 calls from me for them to reply to me and their reply is usually let’s wait another week, they will call me back but they never do, and same story the next week. When I ask to speak to their boss or someone who knows how to do this job I never get called back. Anyways I will have to open my bbb complaint again with them and possibly persue legal action for fraud because they get the money and never finish their job. I am writing this review to warn the people so they know what kind of company they will deal with and also hoping that their boss or someone capable will see this and call me back before I go to pursue legal actions. I just want to be done with them once and for all.