Water Damage Restoration reviews in Scarsdale, New York

4.2 based on 27 reviews Back to the listing
    5

    Polite, very organized,great teamwork and responded promptly to questions and concerns

    5

    Totally professional company and reliable

    1

    No response to several phone calls.

    1

    Terrible they never called or showed up..SMH
    I put 1 star because they answered the phone.

    1

    Came a day late to even see the damage and was promised an estimate in a few hours. 27 hours later nothing.

    5

    Excellent, prompt, professional service with a very well mannered and committed staff, who are sensitive to the needs of their clients. Hoghly recommended.

    1

    I called for service and spoke to a lady. I left my name, call back number and insurance claim number and never heard from them again.

    3

    Not very responsive and lots of delays and missed dates andrimes

    5

    Legendary marketing tactics guys. Y’all went viral over your hold music. The titanic theme? It’s amazing literally have 2,257,503 views as of right now. This is great you guys keep up the good work.

    5

    Traci Burrows and Servpro have always helped when needed and have been a delight to deal with in times of extreme anxiety. Responsive and professional every time!

    1

    do not use these people - paid 60%+ over the "max quote" and they did an awful job... disputed the payment but they are apparently pro's at being con artists.... btw, never once did the owners return my phone calls or emails...

    5

    I highly recommend SERVPRO of Mount Vernon they made multiple appointments to fit my schedule and did a great job of cleaning out the apartment.

    5

    Used Servpro for the first time to clean my central air conditioning unit and ducts. They were tremendous- friendly, knowledgeable, and completely professional. Explained to me exactly what job would entail, gave me detailed estimate, showed up on time and did a fantastic job. I will use them again not only for duct cleaning, but for any other work I need, and give them my highest recommendation.

    5

    Servpro of Scarsdale/Mount Vernon is the best around in fire/water cleanup. I wish I had known about them when we had our fire. Hillary is an expert in mold remediation and that is important to me because I prefer to not worry about the health issues that come from having it in my home. Their customer service is top notch and it's a relief to hear a friendly voice on the other end when you're dealing with the stress of cleaning up your damaged property.

    5

    Servpro of Scarsdale is a great company to work with if you have property damage. They did a great job with the water damage on my property

    5

    ServPro dealt with a huge leak in our basement due to a running toilet and the fail of our ejector pump. A perfect storm! The recommendation came from our household insurance agent. They were professional and very helpful and personable. I recommend them highly.

    5

    I called Servpro at 11:00 on a Thursday morning needing an immediate cleaning out of an apartment in White Plains as soon as possible. Within two hours, the company had the insurance certificate to the building superintendent and the company was working on the removal. I would highly recommend this company. As a Realtor, Servpro was extremely professional and the diligence in getting the job done was remarkable. Thank you again. Margie Lelia

    5

    Had a pipe break and leak between a ceiling and floor above. This Servepro was great getting the area inspected, remediated and cleaned, and completely repaired (new insulation, wall board, taped, and painted), all on extremely short notice--and right before Thanksgiving! They were very responsive and worked with the insurance company adjuster. They were recommended highly by my plumber and he was right!
    Thanks guys!

    5

    I highly recommend using this service!!! I was beside myself to find that my business (self-defense Gym) had flooded over night from a burst pipe. Chris, Kevin, John, and Brandon absolutely came through and to the rescue. I asked the impossible to have the whole place dried and sanitized before our evening class otherwise we were gonna have to cancel on over 50 clients, which would have cost us even more money. This team somehow got the whole job done and for a lower cost than any other company. They took care of every detail and did it with smiles and pleasant attitudes the entire time. Works great with insurance as well. When they say "like it never happened" THEY MEAN IT. I feel so fortunate to have been in their hands and made what was a terrible day into an incredible experience. When disaster strikes you will want to call Chris and his team of super heroes.

    5

    I absolutely love this company and it's people! They have been so vital to my business. Since the first time I had a client with water damage they were available and worked efferently to get the job done. The turn around time was great. They have help many of my clients with Mold, Fire and water damage. I highly recommend ServePro of Mount Vernon to anyone who is in need of their services. Tracy is so fantastic and has helped me out on so many projects and I will continue to call her as these issues arise!

    5

    My Grandma is in Scarsdale and her basement flooded. I called Servpro, and they fixed her basement without me even having to go there! I Iive far away so this saved me a bunch of time. They also worked with the insurance company to help my Grandma cover the costs of the repairs. Servpro of Scarsdale Mount Vernon is a life saver!