Rockland Tree Services

3 times a no-show. Dishonest.

Bad business. Came to give an estimate a month ago. Had an emergency situation. I was told they would be over within 2 weeks. Never showed, never heard from. I guess being a repeat customer doesn't mean anything to them. Will never use or call again.

I rarely write reviews...and let me tell you this is my first review for a service that I didnt even have done. My neighbors had two trees removed from their property. I can understand if wood chips and some tree debris fell into the yard. It's a completely different story when long branches are left in the yard and when you receive property damage. A branch must have fallen onto our deck which caused it to break a glass bulb on our string lights.( Lights don't work anymore)Thank god my wife found the glass before our 18 month old did. Our solar light fence post cap in the corner of our yard was cracked and knocked off it's post. (Doesnt work anymore) A picket to one of the fence pickets was cracked off. I called them immediately the next day and left a message. These messages continued for MONTHS!! My phone calls were screened. Someone finally got back to me after I told them I was going to notify the BBB and reach out to social media. I was told the owner would come over but it would be a while. Weeks went by and he finally showed up unannounced. He approached me like I was in the wrong and that I was a major inconvenience. Damage and photo proofs were shown and sent over to him. He said I would be reimbursed. I also emailed the secretary photos and the product info. I have yet to hear back from them and yet to be reimbursed. My neighbors trees were taken down in early Summer! It is now December! The level of discourteous and unprofessionalism from this company blew me away. And I didn't even use them for a service! Its sad to say but I'm glad I'm not the only one on here who has had trouble with this company. The property damage that occurred on my property may be petty but it's the principal and that Rockland Tree Service should take accountability and eradicate the issue immediately.