Appliance Repair reviews in Staten Island, New York

The technician who visited my home knew their stuff when it came to Subzero appliances - they were able to identify the issue right away. They broke down complex concepts into simple terms and walked me through the necessary repairs. The tech's knowledge and bedside manner won me over.

Got assistance with disposal repairs in Brooklyn, near Sheepshead Bay. Had issues with a grinding Moen garbage disposal; they cleared out blockages and resharpened the blades. Clear communication and on-time service was appreciated.

Received assistance with a Cuisinart electric kettle repair in Queens, near Elmhurst. Fixed the issue by replacing the heating base and power connection. Friendly communication and reliable service made the experience hassle-free.

The customer's home washing machine was causing excessive vibration during spin cycles. The technician identified worn-out shock absorbers as the issue and replaced all four to resolve the problem. After the repair, the machine runs smoothly with no rattling sounds. A maintenance checklist was also provided for future care.

Had a problem with my humidifier in Staten Island that they fixed promptly. They diagnosed the issue as a faulty water tank seal and also cleaned the ultrasonic plate, which was clogged. The service was efficient and the technician was communicative throughout the process.

I reached out about an issue with my dryer repair job that lasted only six months - it suddenly stopped working. The company didn't respond to my inquiries. After investigating, I found the actual price was significantly lower than what I paid - a whopping $400 overcharge.

I had my clogged Keurig coffee maker fixed near Bayside in Queens. They cleaned out the internal system and replaced the water lines. The service was efficient, with good communication and a timely arrival.

I'm extremely grateful for the team that resolved my Bosch dishwasher issue - it was leaking and they quickly diagnosed and fixed it. Kudos to Mike, the technician, who delivered outstanding service with professionalism and speed. I'll definitely be calling them again and would highly recommend their services to anyone in need of reliable home maintenance.

Great job! They booked me in quickly, identified the issue, ordered a replacement part and came back to sort it out. Prices were fair, too. Very professional company.

$75 diagnostic fee - standard practice or overpriced? The tech visited the wrong address before finding the issue. Once at the correct house, he provided a diagnosis. However, when asked about repair costs, his knowledge was lacking. As an experienced technician, this lack of clarity is surprising. His supervisor will supposedly contact me, but I've yet to hear from them. When I call back, the line cuts out automatically. Given the unanswered questions and unreliable communication, I'll steer clear of this company in the future.

Had a decent experience with these guys when my LG washer started giving off a mildew smell and was leaking due to worn-out seals. They booked me quickly and the repair was swift and efficient. The tech was knowledgeable and handled the old gasket removal carefully. He also offered advice on how to maintain the new seal, which is a nice touch. Overall, the service was friendly and the price was reasonable. Would definitely suggest them to others who need similar work done.

I had a dirty dishwasher that was leaving residue on everything. I wasn't looking forward to dealing with the repair person, especially since I have two young kids around. However, this technician turned out to be great. He was incredibly calm and professional, putting everyone's needs first. He listened attentively as I tried to describe the issue and even went the extra mile by laying down a protective mat to prevent any mess on my floor. His diagnosis was spot on - the problem was a clogged spray arm. What impressed me most was that he didn't just fix it, but also taught me how to clean the arm myself so I wouldn't have this issue again. The whole experience was remarkably stress-free and I appreciated his courtesy and expertise.

I've dealt with both Mike and Kevin for my home services needs, and I've consistently found them to be reliable and efficient. Both have a great working relationship and get the job done promptly and effectively. Their professionalism is reassuring, making me feel confident that they'll continue to meet my expectations in the future.

Beware of this Company's shady practices. They took $465 from you for dishwasher repairs on June 8th, 2025, but still can't fix the issue 18 days later.

The company tries to downplay their mistake by saying that complex appliances like Bosch dishwashers require multiple stages of repair. However, they failed to deliver on this promise and didn't even identify a clear problem with your dishwasher. Their response is vague and dismissive, implying that you need to pay more money for the "next phase" of repairs.

What's most concerning is that this company operates without a license in NYC, which means they're not held accountable for their work. They also don't offer any warranty or guarantee, leaving customers like you vulnerable to further financial losses. The fact that they were able to take your money and still can't fix the issue speaks volumes about their competence and trustworthiness.