Plumbing reviews in Syosset, New York

2.1 based on 7 reviews Back to the listing
    5

    Knowledgeable staff, very friendly.

    1

    Just called to ask for a service call. They asked me where am I calling from and I said Florida- They rudely said no that they are based out of Long Island. I let them know I have a customer in their area that needs help and the lady again said no and hung up. UNBELIEVEABLE

    1

    Overpriced. Woukd quote me a price on the phone. Charged 275 . The old holtzapple would of charged me 120. Stay away

    1

    Taken over by Petro and now completely worthless. Now rather than family company know-how, you get someone from a faceless army of sub-contractors with little knowledge, and outrageous prices.

    1

    The worse. Lazy lousy service. They have a who cares attuide. The so called plumber who came to fix a toilet problem I still have since early 2018 never fixed. He told me part of my problem was due to too much lime. I asked what to do about it. He told me look it up on Google. Professional advice? Or blow off?
    Will let word on Yelp know.

    1

    As you can see from other reviews below, Holzapple Co is a pretty bad plumbing company to deal with and any home-owner from Syosset should stay away. Their SCAM is to charge a $125.00 Fee to come out and "inspect" the problem; to then have to chase them down to schedule a 2nd Visit so they can actually try and fix the problem. The Customer Service is the worst and the women in their office could not be more unprofessional to deal with. Holzapple Co is NOT a local plumber, this "local plumber" has been purchased by Petro. Zero Customer Service. Poor business model. Do yourself a favor, call Abalene down the street.

    5

    They were amazing when they were Holzapple, but no they are Petro, so I can say anymore. They installed my oil burner in 2008 and it is still going strong. The people in the office and the yard were extremely nice. They also sold propane. I miss them