Solar Energy Company reviews in Tonawanda, New York

Repeatedly told us parts were on order during 3 weeks of heat wave June 2025. Had comfort plan and warranties. Wouldn’t let us talk to management. No communication or info for weeks.
November 2025
Company executive reached out and listened. Promised help and a $500 gift card for our trouble. Never received it.

We are thankful to work with Noco (formerly Kirkwood). We continue to get excellent customer service, advice, and emergency help, when needed.

The service I received was professionally done and timely. My serviceman was very knowledgeable about my furnace and provided me with paperwork for my furnace.

Very pleased with great service on my furnace. Kevin is a highly skilled technician and was professional and thorough.

Confident and very satisfied with the work performed by NOCO, with Luis and his crew on site you know that your repairs and problems will be taken care of by professionals. Certainly a FIVE STAR production.

David was phenomenal! We were not always home and he stayed in contact with us and answered our questions. He troubleshooted some issues and sent us pics of the final result. I would highly recommend him and NOCO!

Their sales person, Jeff, was extremely knowledgeable and collaborative. He was prompt, respectful, not pushy. So far, this has been a great experience.

Alex Hinckley came to visit and offer me a proposal for a new heating system. He was friendly, informative and professional. It was nice dealing with him.

Service technician was on time, professional, considerate and knowledgeable. I would recommend Mohammad and NOCO to anyone in need of HVAC service.

Kevin was absolutely awesome. NOCO was on time. Kevin was prepared to take preventative measures so I wouldn't have a problem down the road. I highly recommend.

The technician, Ken, arrived earlier then I expected which was good. He was very friendly, knowledgeable & explained everything to me. I woule highly recommend this company & him.

I moved into a new home in August that has a whole house generator. I found a work order summary from NOCO that was completed in May 2025 and mentioned a weekly start up test, and now it’s November and I never heard the generator start for its weekly test. The power went out for 6 hours and the generator did not start. I called NOCO and they responded. The generator battery was dead, and it was replaced in May by the previous owner. NOCO warrantied the battery and got my generator in tiptop working order. I could not have been happier with NOCO.

I highly recommend NOCO, as they have been a pleasure to work with. Alex (the technician) has been punctual, knowledgeable, patient, and focuses on the details of the important stuff. The office and tech manager have been great, when a spot clears up in the schedule and they can perform the service earlier - they offer the earlier date and make sure things are ready to go. Fantastic company.

Easy and friendly scheduling from the office, the technician was on time and communicated very well with me. I feel my furnace service was done professionally and in a timely manner.

Noco was top notch and nothing but professional they installed a hot water tank and also tackled some attic insulation to help keep my family warm this winter. There employees were professional and friendly I highly recommend them to anyone looking for residential work!

I'm 80 and a disabled Vietnam vet.kevin explained everything to me and why Furnace needed to be replaced NOW.showed me picturesof serious issues
I'm glad we're getting a new furnace tomorrow. It's to cold to wait,especially at our age

⭐️⭐️⭐️⭐️⭐️ (5/5)
Jake and Corey from NOCO did an outstanding job installing my new furnace. They were prompt, courteous, and highly efficient throughout the process. Not only was the installation seamless, but they also took the time to teach me about proper furnace maintenance and even showed me some of the hidden features on my Nest thermostat that I never would have found on my own. I’m very satisfied with the entire experience and highly recommend NOCO for their energy-efficient heating systems!

NOCO was extremely prompt in my last delivery that I had some problems with the HEAP program authorization and I was well below 1/4 tank by the time it was resolved. When I talked to the NOCO staff, they were able to get the delivery scheduled ASAP and I did not end up running out of oil thankfully.

I didn't have to wait long for an appointment. Everyone that I spoke with was very nice and helpful. Troy was friendly, professional, knew what he was doing and didn't mind me asking him questions.

Excellent service by tech Tim Robinson. Showed up on time, explained everything that needed to be done on our Generac generator. Very pleased with Tim and NOCO.

Had a service scheduled and took off of work for that morning to get a call to cancel and reschedule. Rescheduled for a specific time and moved my work schedule around for that time they gave me between 4-6. They ended up showing up at 2p when I was obviously not there. I called to inquire why and they said they dont service that late and that I was put in for 12-2 slot. Which i would have never agreed to. The person who rescheduled me was Michelle. I will not be doing service with a place I cant even get service from!