Water Damage Restoration reviews in Tonawanda, New York

While wintering in Colorado,, we got a call from our alarm company that water was coming into our basement. Luckily only a rug in the bedroom was wet. Sal from Servpro came in, removed the rug, and replaced everything. We doff not return until yesterday and were pleased with how everything looked and smelled. It’s nicer to know that even when you’re out of town you can depend on Servpro to do a great job.

Great customer service!

Thank you for your quick response and great follow through on the recent service at our church. Everyone throughout the process was professional. During the entire cleanup process, every staff member was on time and worked long, physical days. Their hard work did not go unnoticed. Our church was beautiful when the service was completed. Thank you!

Servpro is a great company. Very professional. Would highly recommend.

Servpro is awesome. Very professional. Sal went above and beyond to assist us. Would highly recommend.

Came home from trip to find sump pump stopped working and water over entire basement floor. Justin and Cameron from Serve Pro did a fantastic job in cleaning and setting things right in the basement and it's now clean , dry and free of anything that could possible cause mold.

customer friendly

Loop

Faucet broke off causing flooding in sacristy and hallway

Servpro responded quickly, professionally, & put our minds at ease when needed most.

Very professional, thorough service at our business. Would definitely recommend.

They were absolutely wonderful! Very timely and efficient. Did a very thorough job.

Came out to access damage quickly did not try to sell any unnecessary services. Professional and courteous.

Excellent service, techs and project manager all very professional!

Service was great. The friendly and professional crew explained the whole process thoroughly and answered any questions we had. The outcome was exactly what we hoped for.

Servpro helped me out after we experienced water damage in our home. They went above and beyond the call of duty and were always on time and prepared. Grateful for their service

I had some basement flooding due to a storm that caused 2-3” of water to accumulate. The team at Servpro was an absolute pleasure to work with. Jennifer came out immediately, to assess the damage and go over my needs. Alison kept me in constant communication with updates and was quick to respond with my questions. Nick and Leo did an amazing job getting everything cleaned up and dried out. They made it look like the flooding never even took place. The whole process was completed within 5 days. Hopefully a situation like this doesn’t occur again, but if it did, I would certainly use them.

Servpro of Buffalo Tonawanda did an amazing job in my time of need. They responded very quickly and made my worries go away by doing the er work and doing it in a timely manner. I would highly recommend them to all of my family friends in any situation that they are need of with their services.

I called this company after my home flooded last month. I was placed on a wait list, supposedly, due to high volumes. Days passed and I called them again to confirm that I was still on the list. This rude woman who answered the phone cut me off, said I was still on the list (without even asking my name) and hung up. She was SO RUDE. never heard from them again. Don't bother with them. They obviously don't care.

My friend had a huge mess in her home and a young man, Chuck C. came to fix it and clean it up. It's truly amazing the work that they can do. This guy was so nice even though he was working a double. I would request only this young man to do the work. Exceptional and professional!!!

Servpro does great work whether it is carpet cleaning, waxing floors or window washing. The onsite crew and office staff are very professional and accommodating. I highly recommend them.