Constraction reviews in Valley Stream, New York

I recently had a PVC fence installed at my father’s home. Abhi and his team were very professional, diligent and honest. The transition was very smooth from the estimate to the installation, clean up and final recap of work completed. KAG Construction Corp provides excellent customer service, professional workmanship and very responsive to any of your questions pertaining to the job. I sincerely recommend KAG to anyone looking to have work done to their home. Thank you again to Abhi and his team at KAG Construction Corp!

Helped remodel my basement bathroom. Gave competitive pricing and was very professional. I was delighted by the quality of his work! Much appreciated KAG. Definitely recommended.

I was looking for the right person to do my construction in the Hewlett area, and found KAG. Wonderful customer service. They did an amazing job, completely changed the look of my kitchen and main floor. Abhi supervised and also offered helpful advice. I had a great overall experience, would definitely recommend.

I hired KAG construction to redo my drive way, the sidewalk in front of my home and my backyard. They did an incredible job. From day one, they were very communicative and responsive with all the information and planning. KAG gave me a great price on the work and provided clear contracts. All the work was completed within days, with very high quality. Along the way, I had many other request, fixing some tiling, installing a vent and painting. They worked on all this too as requested. The owner of the company, Abhi was very helpful in explaining the process and keeping me updated. He is a great person to do business with.

I will certainly hire KAG again for all my house needs, from exterior to interior work. Their work is pristine and their pricing is very fair. Highly recommended!

Abhi is a knowledgeable contractor. He takes time to explain the job and costs. No surprises !!!
He will personally call with time and arrival info. Making it easy to plan around his clean and well prepped work. He actually was on his hands and knees cleaning a spot in the rug THAT HE DID NOT MAKE !!! Also he is expert in many areas Great for first time home owners.

We recently enlisted KAG Construction Corp's services to remodel our kitchen & interiors. Mr. Gupta and KAG crew did a fantastic work with quality delivery and timely completion amidst pandemic. Special mention to Mr. Gupta for strictly enforcing social distancing and thorough cleaning/sanitizing of the work area everyday.

I was impressed to get the quotes quickly for the front porch and brick facade work for the house. KAG delivered it on time with perfection. The final look can be seen in the pictures and it is extremely neat and clean. Moreover, I'm glad that the porch is not slippery when wet and KAG constructions provided quality work. Highly recommended to anyone who is looking to for exterior or interior makeover!!!

We hired KAG Construction to add a bathroom, frame out two bedrooms and install lvp flooring. I would highly recommend Abhi and his crew. They are quick, clean and reasonably priced. Abhi will be on-site most of the time and he's very good about communicating progress.

Harris & Harris turned my old dark bathroom into updated modern bright modern bathroom. I have a LED touch medicine cabinet, A bidet toilet seat, whirlpool spa tub and speakers in the ceiling. The whole family absolutely love it. Thank you. You did a beautiful job its definitely my place when I need to relax.

No one attend to your needs. They simply don't care!

Went to get a light for the front door but sale person help us to find a nicer and more use of it light with poles and quickly installed

I came to buy a gas and it took them more than an hour to deliver the gas. I don't see that as fair. The service is terrible.

I love Home Depot. I find almost everything I need for my home there.
Customer service is great.

We trusted Home Depot Home Services and spent $15,000 to redo our entire roof, gutters, siding, and windows. They now will not take responsibility for a failing roof.

They outsource their warranty claims to a third-party company, so if you think you're paying for Home Depot to handle your project, you are wrong. All they do is outsource to a local sub-contractor, up-charge you, and pass you off to someone else when you have issues.

Job 5194195 (roof), 5197804 (gutters), 5197807 (siding), 5197811 (windows)

Work completed in September 2010.

I started my first contact with Home Depot in mid-April 2020 and it is now July 3rd 2020.

Our roof is shingled in the front and low slope membrane in the back due to the differences in roof angle. The low slope membrane has started to slide down and is exposing the layer underneath.

Turns out, Home Depot only registered a warranty for the shingles and not the low slope membrane. This is a ridiculous mistake. Who only warranties one side of a roof when the entire roof was being redone? The shingles were warrantied for 30 years, so had they registered the warranty for both like they should have, we would've been covered until 2040.

I called the original branch in Long Island that handled it but they are permanently closed. I reached out to their customer service line to file a claim but this is when I found out Home Depot doesn't handle their own claims. They outsource to a company called Genpact. I contacted them to file a claim and they said they'd reach out to me in 3 business days. They didn't give me a claim number nor a contact number other than their general customer service line. 5 business days pass and I call them again. They said they have no record of my request.

I asked to put in a request for a claim again. 3 more days pass and I finally get a call telling me they have contacted the product manufacturer, GAF, who will be reaching out to me. A few more days pass and I get an email asking me to send physical documents. I send in the physical documents and wait. About a week later, a very pleasant GAF representative named Paige calls me and tells me they'll be sending out a local contractor to assess the situation and create an inspection report.

After the inspection report is submitted to GAF, my claim is denied. This is when I found out Home Depot only registered the warranty for the shingles. The contractor even helped me call Home Depot to explain the situation and they refused to even look into it because it was "so long ago". I called the local Home Services department at 131-35 Avery Avenue in Flushing, Queens and they said they'd get back to me but never did.

Since Paige was part of the shingles department, she had me transferred over to another department to handle the low slope membrane claim. After a month of investigating, they admit product failure but will only cover material costs of $350. Well $352.31 to be exact.

I now have no choice since time is of the essence with roofing issues. I am forced to pay nearly $5000 for repairs or I risk damaging the rest of my house when it rains if I wait any longer.

If you are reading this review and are looking to have Home Depot handle your project, I urge you not to. I handle construction projects for commercial stores in NYC, LA, and SF for a living , but 10 years ago I was in High School and my parents didn't know any better.

Find and vet your own local contractor. Ask for multiple estimates and always check online reviews. Call them and email them a few times to gauge their response rate and quality. It's more work upfront but I promise you it's worth it. Support small businesses where you can actually reach someone who can help you.

I tried my best to resolve this following their rules. I'm just one homeowner and Home Depot is a multi-billion dollar company, so I am using the only tool I have to get some recourse; posting my review all over the internet.

I am not an unreasonable person. If someone reaches out to me who can actually help, I will happily edit this review.