Reviews of local pros in Waterloo, New York

Andy and Jeremy have helped me out a number of times with my 1934 home. They have been wonderful, on time, reasonable, and extremely patient as this is my first older home. And I have a million questions which they very patiently answer. Thanks so much guys, 🤗 you're the best.

These guys were great. They responded the same day and fixed the problem.. I recommend them no matter what you need!

Leaking faucet and malfunctioning garbage disposal during the holidays.
Andy called back and within the hour showed up the house and repaired and replaced the needed plumbing. I’m impressed with the professionalism and expedited response. Highly recommend Brown’s Plumbing.

Came quickly when our basement was flooded from a storm and setup their pump in no time. Very informative, professional, and understanding with a good price. Might be calling them back soon to help with repairs if needed. As a fellow small business owner, I can definitely recommend based on my experience with these guys.

I cannot recommend Browns highly enough!! They stuck with me for months, trying to figure out a crazy problem that had my furnace shutting down randomly. Didn't give up (like another company that had come before), but kept coming back and trying. Eventually the problem was solved and I now have wonderful, glorious heat! Andy was patient, understanding and determined to find and solve the problem. Listened to me. This is what I would call a "good, old fashioned company". Again, I cannot recommend them enough. They should be your first call when something goes wrong!

Andy Brown returned my message quickly and removed and replaced my Hot water tank the next morning. His employees were fast professional and did a great job. His price was very competitive and made suggestions and gave me options to save money. I will call him when needed and highly recommend them.

Jeremy and Joe did an awesome job cleaning our ductwork! The whole house smells and feels clean. They were friendly, professional, and communicative. Really great work and pricing was more than fair. Will call again!

Called him christmas as my boiler quit..he called me back that night yet and was out by noon the next day👌not many people that do that during the holidays

When we had an issue that made it impossible to use our plumbing they came out in a few hours and solved the problem. This was not a clean tidy problem and they handled it with tact and humor. Reasonable charge for good service
Update 6/14/24.... still the best. Managed to squeeze us in the same day even though it was busy ( we only have one bathroom). Did a good job at a fair price. No complaints. Looking forward to having them work on some improvements this year.

The best company around. I've made the mistake of using other companies in the past and it turned into a nightmare. Called Brown's, like i should have in the first place, and haven't had a problem since. Family business, fast, and efficient. Andy and Jeremy are great. Would recommend to anyone.

Great business! Had to have a hot water tank replaced. Came on time and installed a brand new one. Works great and they are friendly and knowledgeable