Home Services reviews in West Henrietta, New York

We worked with their team to install a tree in our backyard. When the tree looked like it might not survive, the team came quickly to assess the tree and worked with us to replace it almost two years later. They were accommodating, responsive, extremely helpful and honest. We will hire them again in the future. Great local business to support.

Jamie from Brighton Landscape did fantastic work on my paver walkway! He was professional, family friendly, and did a perfect job. Thanks to Jamie the curb appeal of our home is drastically improved and we are one step closer to getting the house ready for sale. We will definitely call Brighton Landscape in the future.

We recently completed a major redesign of our driveway and landscaping surrounding our home. Water runoff had caused significant damage to the foundation of our garage and small barn over the years. Plantings, patios, and sidewalk needed to be removed and relocated. At the recommendation of the excavator, John Miller, we contacted Brighton Landscape to help us redesign the yard. Designer, Maryann was a pleasure to work with. She listened to our ideas and provided excellent guidance in the utilization of 99% of the existing shrubs and hardscape. Brighton’s crew was polite and very professional. We are so pleased with the results! Our property is now both safe and beautiful thanks to Brighton’s team!

We had the landscaping at our home designed and installed by Brighton. They did an excellent job. The staff is very friendly and great to deal with. When we needed a few plants replaced, Dave, the owner, personally did the work. They are committed to great service and customer satisfaction.

I've enjoyed Brighton Landscape Svcs since 2013. This year they offered a monthly payment plan, which streamlined the amount and payment date making my life MUCH easier. I cannot speak highly enough about the quality mowing and pristine edging each and every time. Any accommodations like weather, work on your property or driveway are easily made, never any hassles. See you next year Marianne!!

I had a terrible experience with Brighton Landscape. I scheduled an appointment with them to discuss some landscaping work I needed done, and not only did they never show up, but they were also incredibly rude when I tried to follow up with them.

The lack of communication and professionalism was completely unacceptable. I understand that things come up and schedules can change, but a simple call or email to reschedule would have been much appreciated. Instead, I was left waiting and wondering if they were going to show up at all.

To make matters worse, when I finally did get in touch with them, the staff were extremely rude and unhelpful. They seemed to have no interest in actually doing the work I needed and were completely dismissive of my concerns.

Overall, I would not recommend Brighton Landscape to anyone. The lack of communication and unprofessional behavior was simply unacceptable, and I will be taking my business elsewhere.

I do not recommend Brighton Landscaping. While the work itself is well done, communication is extremely poor. We have used them for two properties. We are never given advanced notice of service as previously agreed upon. At one location they planted a bush not previously agreed upon and then had to return to dig it up.

We highly recommend Brighton Landscape!! We have reached out to them on many occasions, from removing trees, adding privacy shrubs and adding fresh designs to our home landscape!! They also refreshed our existing patio!! Everyone is always so kind & helpful!! Thank you for being our local landscaping experts!!

Brighton Landscape Services have done several jobs for me and each time they have been professional, friendly, and were flawless in their work. The cost was very reasonable and I have been totally satisfied with the finished results. I would highly recommend them.

Although our backyard renovation project is ongoing and not complete, I felt compelled to post this review concerning our experience to date with Brighton Landscape.
I am and have been for over three decades the manufacturers representative for a well established and respected flooring Brand.
Servicing, communication, and problem solving are at the forefront of what I do.
Thus, when researching local landscaping companies, my focus was centered on those tasks and who could expertly provide them.
Nearing retirement after working for 50 years, creating a livable backyard retreat is a lifetime achievement and goal. Getting it right is so dependent on the landscape company.
From the initial contact, Dave the company owner, has been personally involved.
Other companies sent sales representatives to sell me a “job” heavily relying on me telling them what I wanted.
Dave’s approach was different and unique. He listened to our needs yet shared his overall vision of our project. When he thought our ideas were off a bit he respectfully explained why they weren’t going to work and illustrated his plan.
There is only one reason why in an industry that is heavily reliant on labor, challenged by weather and other inherent factors, that Brighton Landscape has been in business and still thriving for over 4 decades and that is Dave.
Importantly, the culture that Dave has established and continues to lead, is worldclass.
His team members have all bought into his company and their work ethic and expertise is impressive.
Darin leads the hard scape and heavy equipment team and his experience and knowledge in various skills is impressive. He created and engineered a beautiful water feature that we and others will enjoy for years to come. Every landscape company needs a “Darin” and he is the best of the best.
Aaron, Austin, and others, took up the challenge in 90’ weather of the renovation of our lawn and installation of two large beds. They worked tirelessly and they were a pleasure to work with.
Red, assisted in the water feature installation and personally installed the lighting is a gentleman and has been so respectful of all of our requests. Went above and beyond to satisfy our needs.
Marianne, early on in the process was our office point of contact and has expertly assisted us with the process.
Brighton Landscape might be in the Landscape business but for them the priority is all about establishing relationships and satisfying their customers.
We so appreciate all that they have created for us.
Sincerely
Bobby & Teresa G

Great people, in customer service and the crew who does the yard work. Always good work no issues at all. I've been very happy with them. Happy Holidays to the crew at Brighton Landscape hope it's a good one.

My family built a house in 2020 and it came with a sad walkway and front yard.

I researched and talk to a couple of area landscapers and decided that we will hire Brighton Landscape. I am so glad we did! From early planning to execution, Dave and his amazing team are the best in the business.

My front yard looks great. I am a busy mom of two and I specifically asked
for low maintenance plants and they delivered. I had some plants in my mind but Dave steered me to the right kind of plants based on how my house was facing full sun, water needs, my time to take care of them. He knows his stuff and I am glad I listened to the professional.

Brighton Landscape also built my walkway and planted evergreens on my backyard as a privacy screen and did all our downspouts . They maintain our trees and they are looking great every year. They have grown over twice their height since they were planted. Since they have done a great job in all those, I hired them again to maintain my grass. And guess what? Yes, they do a great job on that too. Thank you Brighton landscape. You guys are amazing.